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~isPartOf:"Journal of business research : JBR"
~subject:"Konsumentenverhalten"
~subject:"Relationship marketing"
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Konsumentenverhalten
Relationship marketing
Salespeople
107
Verkaufspersonal
107
Selling
43
Verkauf
43
Beziehungsmarketing
21
Sales performance
18
B-to-B-Marketing
16
Business-to-business marketing
16
Arbeitsleistung
13
Job performance
13
Arbeitszufriedenheit
12
Job satisfaction
12
Consumer behaviour
11
Marketing management
10
Marketingmanagement
10
Arbeitsverhalten
9
Sales
9
Work behaviour
9
Emotion
8
Employee retention
8
Erfolgsfaktor
8
Führungsstil
8
Leadership style
8
Lieferantenmanagement
8
Mitarbeiterbindung
8
Stress
8
Success factor
8
Supplier relationship management
8
Work stress
8
Business ethics
7
Confidence
7
Customer service
7
Firm performance
7
Kundenservice
7
Leistungsmotivation
7
Unternehmenserfolg
7
Unternehmensethik
7
Vertrauen
7
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Article
27
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English
27
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Flaherty, Karen E.
2
Itani, Omar S.
2
Kadic-Maglajlic, Selma
2
Micevski, Milena
2
Agnihotri, Raj
1
Alavi, Sascha
1
Allison, Lee
1
Arslanagic-Kalajdzic, Maja
1
Babin, Barry J.
1
Banerjee, Somnath
1
Beatty, Sharon E.
1
Beeler-Connelly, Lisa L.
1
Beitelspacher, Lauren Skinner
1
Bhardwaj, Pradeep
1
Bolander, Willy
1
Boso, Nathaniel
1
Brexendorf, Tim Oliver
1
Cadogan, John W.
1
Chaker, Nawar N.
1
Chang, Woojung
1
Crecelius, Andrew T.
1
Darrat, Mahmoud A.
1
Delpechitre, Duleeep
1
Dewsnap, Belinda
1
Dubinsky, Alan J.
1
Edwards, Bryan D.
1
Eisend, Martin
1
Farías, Pablo
1
Faßnacht, Martin
1
Friend, Scott B.
1
Gao, Zhonghua
1
Goad, Emily A.
1
Gong, Taeshik
1
Good, Megan C.
1
Gopalakrishna, Srinath
1
Habel, Johannes
1
Hidalgo, Pedro
1
Hochstein, Bryan
1
Holmes, Yvette M.
1
Hunter, Gary K.
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Journal of business research : JBR
Industrial marketing management : the international journal for industrial and high-tech firms
53
The journal of personal selling & sales management : JPSSM
46
Journal of retailing and consumer services
30
The journal of business & industrial marketing
25
Journal of the Academy of Marketing Science
24
Journal of personal selling & sales management
20
Journal of marketing
11
Journal of retailing
11
The service industries journal
9
European journal of marketing : EJM
8
International journal of retail & distribution management
8
Journal of business-to-business marketing
8
Journal of service research : JSR
8
Asia Pacific journal of marketing and logistics
5
International journal of hospitality management
5
Journal of business ethics : JOBE
5
Marketing intelligence & planning
5
The Oxford handbook of strategic sales and sales management
5
Australasian marketing journal
4
Journal of financial services marketing : JFSM
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing theory and practice
4
Journal of marketing theory and practice : JMTP
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of service research
4
Journal of strategic marketing
4
Market : review for marketing theory and practice
4
Psychology & marketing
4
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
4
SpringerLink / Bücher
4
The journal of services marketing
4
Business horizons
3
European journal of marketing
3
Gabler Edition Wissenschaft
3
International journal of logistics : research and applications
3
Journal of customer behaviour
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of managerial issues : JMI
3
Journal of marketing research : JMR
3
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ECONIS (ZBW)
27
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1
Examining the impact of salesperson orientation on creative selling, passive deviance, and organizational outcomes
Locander, David A.
;
Darrat, Mahmoud A.
;
Babin, Barry J.
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013468966
Saved in:
2
Fostering a salesperson's team identification : an investigation into the effects of leader-follower emotional intelligence congruence from a person-environment fit perspective
Gao, Zhonghua
;
Zhao, Chen
;
Liu, Yonghong
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014280366
Saved in:
3
The effectiveness of AI salesperson vs. human salesperson across the buyer-seller relationship stages
Chang, Woojung
- In:
Journal of business research : JBR
148
(
2022
),
pp. 241-251
Persistent link: https://www.econbiz.de/10013325475
Saved in:
4
Hunting for new customers : assessing the drivers of effective salesperson prospecting and conversion
Gopalakrishna, Srinath
;
Crecelius, Andrew T.
;
Patil, …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 916-926
Persistent link: https://www.econbiz.de/10013325729
Saved in:
5
Business-to-business salespeople and political skill : relationship building, deviance, and performance
Good, Megan C.
;
Schwepker, Charles H. <Jr.>
- In:
Journal of business research : JBR
139
(
2022
),
pp. 32-43
Persistent link: https://www.econbiz.de/10013194145
Saved in:
6
From personal to online selling : how relational selling shapes salespeople's promotion of e-commerce channels
Habel, Johannes
;
Alavi, Sascha
;
Linsenmayer, Kim Tina
- In:
Journal of business research : JBR
132
(
2021
),
pp. 373-382
Persistent link: https://www.econbiz.de/10012581618
Saved in:
7
The effect of honest and humble leadership on salesperson customer orientation
Ryan Kirkland, Julia C.
;
Edwards, Bryan D.
;
Flaherty, …
- In:
Journal of business research : JBR
130
(
2021
),
pp. 49-58
Persistent link: https://www.econbiz.de/10012544764
Saved in:
8
Guiding the consumer evaluation process and the probability of order-effects-in-choice
Philp, Matthew
;
Mantonakis, Antonia
- In:
Journal of business research : JBR
112
(
2020
),
pp. 13-22
Persistent link: https://www.econbiz.de/10012230539
Saved in:
9
Investigating firm level drivers of salesperson brand identification
Allison, Lee
;
Flaherty, Karen E.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 154-169
Persistent link: https://www.econbiz.de/10012417335
Saved in:
10
On conceptualizing, measuring, and managing augmented technology use in business-to-business sales contexts
Hunter, Gary K.
- In:
Journal of business research : JBR
105
(
2019
),
pp. 201-213
Persistent link: https://www.econbiz.de/10012128500
Saved in:
11
Aligning marketing and sales in multi-channel marketing : compensation design for online lead generation and offline sales conversion
Banerjee, Somnath
;
Bhardwaj, Pradeep
- In:
Journal of business research : JBR
105
(
2019
),
pp. 293-305
Persistent link: https://www.econbiz.de/10012128510
Saved in:
12
Building customer relationships while achieving sales performance results : is listening the holy grail of sales?
Itani, Omar S.
;
Goad, Emily A.
;
Jaramillo, Fernando
- In:
Journal of business research : JBR
102
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012103945
Saved in:
13
Combating the negative effects of showrooming : successful salesperson tactics for converting showroomers into buyers
Faßnacht, Martin
;
Beatty, Sharon E.
;
Szajna, Markus
- In:
Journal of business research : JBR
102
(
2019
),
pp. 131-139
Persistent link: https://www.econbiz.de/10012103948
Saved in:
14
The dark side of salesperson brand identification in the luxury sector : when brand orientation generates management issues and negative customer perception
Merk, Michaela
;
Michel, Géraldine
- In:
Journal of business research : JBR
102
(
2019
),
pp. 339-352
Persistent link: https://www.econbiz.de/10012104025
Saved in:
15
Sales intra-functional flexibility : its relationship to performance and moderating effects on role stressors
Micevski, Milena
;
Dewsnap, Belinda
;
Cadogan, John W.
; …
- In:
Journal of business research : JBR
104
(
2019
),
pp. 552-562
Persistent link: https://www.econbiz.de/10012105194
Saved in:
16
Propensity to trust salespeople : a contingent multilevel-multisource examination
Friend, Scott B.
;
Johnson, Jeff S.
;
Sohi, Ravipreet S.
- In:
Journal of business research : JBR
83
(
2018
),
pp. 1-9
Persistent link: https://www.econbiz.de/10011775837
Saved in:
17
Customer value co-creation behavior : a dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior
Delpechitre, Duleeep
;
Beeler-Connelly, Lisa L.
;
Chaker, …
- In:
Journal of business research : JBR
92
(
2018
),
pp. 9-24
Persistent link: https://www.econbiz.de/10011925237
Saved in:
18
Lonely consumers and their friend the retail salesperso
Rippé, Cindy B.
;
Smith, Brent
;
Dubinsky, Alan J.
- In:
Journal of business research : JBR
92
(
2018
),
pp. 131-141
Persistent link: https://www.econbiz.de/10011925320
Saved in:
19
Customer and selling orientations of retail salespeople and the sales manager's ability-to-perceive-emotions : a multi-level approach
Kadic-Maglajlic, Selma
;
Micevski, Milena
; …
- In:
Journal of business research : JBR
80
(
2017
),
pp. 53-62
Persistent link: https://www.econbiz.de/10011771437
Saved in:
20
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India
Agnihotri, Raj
;
Trainor, Kevin J.
;
Itani, Omar S.
; …
- In:
Journal of business research : JBR
81
(
2017
),
pp. 144-154
Persistent link: https://www.econbiz.de/10011771648
Saved in:
21
"Let's make a deal" : price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies
Holmes, Yvette M.
;
Beitelspacher, Lauren Skinner
; …
- In:
Journal of business research : JBR
78
(
2017
),
pp. 81-92
Persistent link: https://www.econbiz.de/10011736241
Saved in:
22
Understanding the relationship between frontline employee boreout and customer orientation
Stock-Homburg, Ruth
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4259-4268
Persistent link: https://www.econbiz.de/10011554145
Saved in:
23
The differential effects of functional vis-à-vis relational customer orientation on salesperson creativity
Miao, C. Fred
;
Wang, Guangping
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 6021-6030
Persistent link: https://www.econbiz.de/10011597695
Saved in:
24
Salesperson CLV orientation's effect on performance
Valenzuela, Leslier
;
Torres, Eduardo
;
Hidalgo, Pedro
; …
- In:
Journal of business research : JBR
67
(
2014
)
4
,
pp. 550-557
Persistent link: https://www.econbiz.de/10010363474
Saved in:
25
Building buyer commitment to the salesperson
Rutherford, Brian
- In:
Journal of business research : JBR
65
(
2012
)
7
,
pp. 960-967
Persistent link: https://www.econbiz.de/10009562220
Saved in:
26
Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention
Yi, Youjae
;
Nataraajan, Rajan
;
Gong, Taeshik
- In:
Journal of business research : JBR
64
(
2011
)
1
,
pp. 88-96
Persistent link: https://www.econbiz.de/10008806328
Saved in:
27
The impact of sales encounters on brand loyalty
Brexendorf, Tim Oliver
;
Lennerts, Silke
;
Tomczak, Torsten
; …
- In:
Journal of business research : JBR
63
(
2010
)
11
,
pp. 1148-1155
Persistent link: https://www.econbiz.de/10008696684
Saved in:
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