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Betriebliche Wertschöpfung
34
Value creation
34
Beziehungsmarketing
14
Relationship marketing
14
Customer value
13
Kundenwert
13
Customer integration
12
Kundenintegration
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value co-creation
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Consumer behaviour
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perceived value
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service-dominant logic
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The service industries journal
Journal of business research : JBR
195
Industrial marketing management : the international journal for industrial and high-tech firms
140
SpringerLink / Bücher
135
Technological forecasting & social change : an international journal
90
World Bank E-Library Archive
61
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
61
Springer eBook Collection
59
International journal of value chain management : IJVCM
58
The journal of business & industrial marketing
48
Journal of business ethics : JOBE
45
Journal of retailing and consumer services
45
Strategic management journal
45
International journal of production economics
44
Competition & change : the journal of global business and political economy
40
IFPRI discussion paper
39
Policy research working paper : WPS
39
ERIA discussion paper series
37
Working paper
37
Food policy : economics planning and politics of food and agriculture
36
International journal of production research
35
Journal of service management
35
World Bank Policy Research Working Paper
35
IDE discussion papers
33
The world economy : the leading journal on international economic relations
33
Business strategy and the environment
32
California management review
32
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
NBER working paper series
32
Marketing theory
30
CESifo working papers
29
The European journal of development research : journal of the European Association of Development Research and Training Institutes (EADI)
29
The journal of services marketing
29
Working papers / ADB Institute
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Journal of strategic marketing
28
NBER Working Paper
28
Structural change and economic dynamics : SC+ED
28
Journal of international management
27
Management decision : MD
27
Working paper / National Bureau of Economic Research, Inc.
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ECONIS (ZBW)
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1
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
2
Conceptualizing a transformative supply chain for ecosystem well-being
Tansakul, Nitipon
;
Suthathip Suanmali
;
Shirahada, Kunio
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 378-399
Persistent link: https://www.econbiz.de/10014321592
Saved in:
3
Stakeholder engagement and business model innovation value
Hollebeek, Linda D.
;
Urbonavicius, Sigitas
;
Valdimar …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 42-58
Persistent link: https://www.econbiz.de/10013167403
Saved in:
4
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
5
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
6
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
7
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
8
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
9
Understanding value creation and word-of-mouth behaviour at cultural events
Dowell, David
;
Garrod, Brian
;
Turner, Jennifer
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 498-518
Persistent link: https://www.econbiz.de/10012203974
Saved in:
10
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
11
Service innovation as a political process
Sundström, Erik
;
Karlsson, Jenny
;
Camén, Carolina
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 341-362
Persistent link: https://www.econbiz.de/10011741136
Saved in:
12
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
Saved in:
13
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
14
A service ecosystem experience-based framework for sport marketing
Tsiotsou, Rodoula H.
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 478-509
Persistent link: https://www.econbiz.de/10011657346
Saved in:
15
How context shapes value co-creation : spectator experience of sport events
Horbel, Chris
;
Popp, Bastian
;
Woratschek, Herbert
; …
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 510-531
Persistent link: https://www.econbiz.de/10011657363
Saved in:
16
Differentiation value through services in a manufacturer's delivery chain
Huttu, Essi
;
Martinsuo, Miia
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 763-782
Persistent link: https://www.econbiz.de/10011439950
Saved in:
17
Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
Saved in:
18
Consumer transformation through volunteer service experiences
Mulder, Mark R.
;
Rapp, Justine M.
;
Hamby, Anne
;
Weaver, Todd
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 865-882
Persistent link: https://www.econbiz.de/10011416849
Saved in:
19
Assessing "meta-services" : customer's perceived value and behaviour
Janawade, Vikrant
;
Bertrand, Daisy
;
Léo, Pierre-Yves
; …
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 275-295
Persistent link: https://www.econbiz.de/10011299598
Saved in:
20
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
21
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
22
Analyzing systemic customer value in scalable business service
Pynnönen, Mikko
;
Hallikas, Jukka
;
Ritala, Paavo
; …
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904
Saved in:
23
Value co-creation via information and communications technology
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
The service industries journal
34
(
2014
)
13
,
pp. 1043-1059
Persistent link: https://www.econbiz.de/10010412932
Saved in:
24
Entrepreneurial firms wealth creation via forecasting
Yu, Tiffany Hui-Kuang
;
Huarng, Kun-Huang
- In:
The service industries journal
33
(
2013
)
9/10
,
pp. 833-845
Persistent link: https://www.econbiz.de/10009771262
Saved in:
25
Co-creation and innovation in public services
Alves, Helena
- In:
The service industries journal
33
(
2013
)
7/8
,
pp. 671-682
Persistent link: https://www.econbiz.de/10009759764
Saved in:
26
The dynamics of service productivity and value creation : a service life cycle perspective
Janeschek, Sabine
;
Hottum, Peter
;
Kicherer, Florian
; …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 366-377
Persistent link: https://www.econbiz.de/10009732911
Saved in:
27
The broken product chain : rapid paths of service internationalization in terms of the service-dominant logic
Freiling, Jörg
;
Wassermann, Roland
;
Laudien, Sven
- In:
The service industries journal
32
(
2012
)
10
,
pp. 1623-1635
Persistent link: https://www.econbiz.de/10009581523
Saved in:
28
Online value creation in small service businesses : the importance of experience valence and personal values
Iniesta-Bonillo, M. Angeles
;
Sánchez-Fernandez, Raquel
; …
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2445-2462
Persistent link: https://www.econbiz.de/10009693515
Saved in:
29
Adoption of enterprises systems and radio frequency identification among service firms
Mostaghel, Rana
;
Oghazi, Pejvak
;
Beheshti, Hooshang M.
; …
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2435-2443
Persistent link: https://www.econbiz.de/10009693529
Saved in:
30
Applicability of global value chains analysis to tourism : issues of governance and upgrading
Tejada, Pilar
;
Santos Cumplido, Francisco Javier
; …
- In:
The service industries journal
31
(
2011
)
9/10
,
pp. 1627-1643
Persistent link: https://www.econbiz.de/10009232930
Saved in:
31
Enhancing value creation of device vendors in the medical service industry : a relationship perspective
Hsu, Tsuen-go
;
Su, Hwan-yann
;
Liao, Pin-pin
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1787-1801
Persistent link: https://www.econbiz.de/10008760038
Saved in:
32
Healthcare industry value creation and productivity measurement in an emerging economy
Su, Syi
;
Lai, Mei-chi
;
Huang, Hao-chen
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 963-975
Persistent link: https://www.econbiz.de/10003990196
Saved in:
33
E-customer service capability and value creation
Eng, Teck Yong
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1293-1306
Persistent link: https://www.econbiz.de/10003802383
Saved in:
34
Knowledge of inter-customer relations as a source of value creation and commitment in financial service firm's intermediation
Eriksson, Kent
;
Fjeldstad, Øystein D.
;
Sasson, Amir
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 563-582
Persistent link: https://www.econbiz.de/10003621754
Saved in:
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