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~subject:"Consumer behaviour"
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Consumer behaviour
Konsumentenverhalten
20
Beziehungsmarketing
13
Relationship marketing
13
Dienstleistungsqualität
8
Service quality
8
Social Web
8
Social web
8
Brand
6
Brand management
6
Internet marketing
6
Markenartikel
6
Markenführung
6
Online-Marketing
6
Brand image
5
Customer satisfaction
5
Kundenzufriedenheit
5
Markenimage
5
Brand loyalty
4
Customer integration
4
Kundenintegration
4
Markentreue
4
Brands
3
E-commerce
3
Electronic Commerce
3
Motivation
3
Viral marketing
3
Virales Marketing
3
Betriebliche Wertschöpfung
2
Business-to-business marketing
2
Determinants
2
Ehrenamtliche Arbeit
2
Football
2
Fußball
2
Leistungsmotivation
2
Non-profit organizations
2
Nonprofit organization
2
Nonprofit-Organisation
2
Online retailing
2
Online-Handel
2
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16
Free
2
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Article
20
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20
Aufsatz in Zeitschrift
20
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English
20
Author
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Fernandes, Teresa
20
Guzman, Francisco
2
Brandão, Amélia
1
Calamote, Ana
1
Castro, Ana
1
Costa, Marta
1
Cruz, Mariana
1
Cruzeiro, Beatriz
1
Esteves, Fabia
1
Fernandes, Filipa
1
Gomes, Mariana
1
Guerra, João
1
Langaro, Daniela
1
Mota, Mafalda
1
Nettleship, Heather
1
Neves, Sara
1
Oliveira, Marta
1
Oliveira, Rodrigo
1
Pedroso, Rui
1
Pinto, Luísa Helena
1
Pinto, Teresa
1
Proença, João F.
1
Remelhe, Pedro
1
Schivinski, Bruno
1
Vale, Leonor
1
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Journal of retailing and consumer services
4
Journal of strategic marketing
4
International journal of electronic business : IJEB
1
Journal of consumer marketing
1
Journal of hospitality marketing & management
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of marketing theory and practice : JMTP
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Service business
1
Services marketing quarterly
1
The journal of brand management : an international journal
1
The journal of business & industrial marketing
1
The journal of product & brand management
1
Young consumers : insight and ideas for responsible marketers
1
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ECONIS (ZBW)
20
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1
Purpose is the new branding : understanding conscientious purpose-driven marketing and its impact on brand outcomes
Fernandes, Teresa
;
Guzman, Francisco
;
Mota, Mafalda
- In:
The journal of product & brand management
33
(
2024
)
6
,
pp. 761-782
Persistent link: https://www.econbiz.de/10015165276
Saved in:
2
Reassessing relationships in consumer markets : emotion, cognition, and consumer relationship intention
Fernandes, Teresa
;
Proença, João F.
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
1
,
pp. 41-58
Persistent link: https://www.econbiz.de/10009745159
Saved in:
3
The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa
;
Neves, Sara
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
Saved in:
4
Unfairness in consumer services : outcomes of differential treatment of new and existing clients
Fernandes, Teresa
;
Calamote, Ana
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 36-44
Persistent link: https://www.econbiz.de/10011433755
Saved in:
5
Determinants of brand relevance in a B2B service purchasing context
Gomes, Mariana
;
Fernandes, Teresa
;
Brandão, Amélia
- In:
The journal of business & industrial marketing
31
(
2016
)
2
,
pp. 193-204
Persistent link: https://www.econbiz.de/10011486494
Saved in:
6
Customer engagement and loyalty : a comparative study between service contexts
Fernandes, Teresa
;
Esteves, Fabia
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 125-139
Persistent link: https://www.econbiz.de/10011486838
Saved in:
7
The effect of self-checkout quality on customer satisfaction and repatronage in a retail context
Fernandes, Teresa
;
Pedroso, Rui
- In:
Service business
11
(
2017
)
1
,
pp. 69-92
Persistent link: https://www.econbiz.de/10011722450
Saved in:
8
How to engage customers in co-creation : customers' motivations for collaborative innovation
Fernandes, Teresa
;
Remelhe, Pedro
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 311-326
Persistent link: https://www.econbiz.de/10011592005
Saved in:
9
Dimensions and outcomes of experience quality in tourism : the case of Port wine cellars
Fernandes, Teresa
;
Cruz, Mariana
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 371-379
Persistent link: https://www.econbiz.de/10011529013
Saved in:
10
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa
;
Fernandes, Filipa
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
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