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isPartOf:"Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden"
~isPartOf:"European journal of operational research : EJOR"
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Beziehungsmarketing
97
Relationship marketing
97
Theorie
38
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Mathematical programming
24
Mathematische Optimierung
24
Betriebliche Standortwahl
14
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Customer satisfaction
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Töpfer, Armin
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
European journal of operational research : EJOR
Journal of business research : JBR
624
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
395
International journal of hospitality management
280
SpringerLink / Bücher
256
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
Gabler Edition Wissenschaft
102
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Cogent business & management
98
Marketing intelligence & planning
97
Psychology & marketing
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
International journal of retail & distribution management
68
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ECONIS (ZBW)
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1
A general purpose exact solution method for mixed integer concave minimization problems
Sinha, Ankur
;
Das, Arka
;
Anand, Guneshwar
;
Jayaswal, Sachin
- In:
European journal of operational research : EJOR
309
(
2023
)
3
,
pp. 977-992
Persistent link: https://www.econbiz.de/10014434991
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2
Benders-type branch-and-cut algorithms for capacitated facility location with single-sourcing
Weininger, Dieter
;
Wolsey, Laurence A.
- In:
European journal of operational research : EJOR
310
(
2023
)
1
,
pp. 84-99
Persistent link: https://www.econbiz.de/10014339631
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3
Trade-in operations under retail competition : effects of brand loyalty
Tang, Fei
;
Dai, Ying
;
Ma, Zujun
;
Choi, Tsan-Ming
- In:
European journal of operational research : EJOR
310
(
2023
)
1
,
pp. 397-414
Persistent link: https://www.econbiz.de/10014340185
Saved in:
4
New variants of the simple plant location problem and applications
Pelegrín, Mercedes
- In:
European journal of operational research : EJOR
306
(
2023
)
3
,
pp. 1094-1108
Persistent link: https://www.econbiz.de/10014279709
Saved in:
5
An efficient benders decomposition for the p-median problem
Duran-Mateluna, Cristian
;
Ales, Zacharie
;
Elloumi, Sourour
- In:
European journal of operational research : EJOR
308
(
2023
)
1
,
pp. 84-96
Persistent link: https://www.econbiz.de/10014283014
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6
A DEA-based approach to customer value analysis
Cherchye, Laurens
;
Rock, Bram de
;
Dierynck, Bart
; …
- In:
European journal of operational research : EJOR
308
(
2023
)
3
,
pp. 1319-1331
Persistent link: https://www.econbiz.de/10014311896
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7
Territorial design for customers with demand frequency
Zhen, Lu
;
Gao, Jiajing
;
Tan, Zheyi
;
Laporte, Gilbert
; …
- In:
European journal of operational research : EJOR
309
(
2023
)
1
,
pp. 82-101
Persistent link: https://www.econbiz.de/10014290392
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8
Impact of loyalty program investment on firm performance : seasonal products with strategic customers
Gu, Wei
;
Luan, Xiaoting
;
Song, Yanan
;
Shang, Jennifer
- In:
European journal of operational research : EJOR
299
(
2022
)
2
,
pp. 621-630
Persistent link: https://www.econbiz.de/10013207149
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9
Self-design fun : should 3D printing be employed in mass customization operations?
Guo, Shu
;
Choi, Tsan-Ming
;
Chung, Sai Ho
- In:
European journal of operational research : EJOR
299
(
2022
)
3
,
pp. 883-897
Persistent link: https://www.econbiz.de/10013207182
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10
A supervised learning-driven heuristic for solving the facility location and production planning problem
Wu, Tao
;
Huang, Le
;
Liang, Zhe
;
Zhang, Xiaoning
;
Zhang, …
- In:
European journal of operational research : EJOR
301
(
2022
)
2
,
pp. 785-796
Persistent link: https://www.econbiz.de/10013207678
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11
Targeting customers under response-dependent costs
Haupt, Johannes Sebastian
;
Lessmann, Stefan
- In:
European journal of operational research : EJOR
297
(
2022
)
1
,
pp. 369-379
Persistent link: https://www.econbiz.de/10013259335
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12
A scaleable projection‐based branch‐and‐cut algorithm for the p‐center problem
Gaar, Elisabeth
;
Sinnl, Markus
- In:
European journal of operational research : EJOR
303
(
2022
)
1
,
pp. 78-98
Persistent link: https://www.econbiz.de/10013363874
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13
Competitive collection with convenience-perceived customers
He, Qidong
;
Wang, Nengmin
;
Browning, Tyson R.
;
Jiang, Bin
- In:
European journal of operational research : EJOR
303
(
2022
)
1
,
pp. 239-254
Persistent link: https://www.econbiz.de/10013363899
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14
Optimizing facility location and design
Aboolian, Robert
;
Berman, Oded
;
Krass, Dmitry
- In:
European journal of operational research : EJOR
289
(
2021
)
1
,
pp. 31-43
Persistent link: https://www.econbiz.de/10012416217
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15
Forays into omnichannel : an online retailer's strategies for managing product returns
Mandal, Prasenjit
;
Basu, Preetam
;
Saha, Kushal
- In:
European journal of operational research : EJOR
292
(
2021
)
2
,
pp. 633-651
Persistent link: https://www.econbiz.de/10012502386
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16
A fast exact method for the capacitated facility location problem with differentiable convex production costs
Christensen, Tue Rauff Lind
;
Klose, Andreas
- In:
European journal of operational research : EJOR
292
(
2021
)
3
,
pp. 855-868
Persistent link: https://www.econbiz.de/10012502406
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17
Showcasing optimization in omnichannel retailing
Park, Jisoo
;
Dayarian, Iman
;
Montreuil, Benoit
- In:
European journal of operational research : EJOR
294
(
2021
)
3
,
pp. 895-905
Persistent link: https://www.econbiz.de/10012591538
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18
When and how to share first-mile parcel collection service
Wang, Xin
;
Huang, George Q.
- In:
European journal of operational research : EJOR
288
(
2021
)
1
,
pp. 153-169
Persistent link: https://www.econbiz.de/10012496544
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19
A mixed-integer linear programming approach for the T-row and the multi-bay facility layout problem
Dahlbeck, Mirko
- In:
European journal of operational research : EJOR
295
(
2021
)
2
,
pp. 443-462
Persistent link: https://www.econbiz.de/10013205958
Saved in:
20
Interactions of competing manufacturers' leader-follower relationship and sales format on online platforms
Wei, Jie
;
Lu, Jinghui
;
Zhao, Jing
- In:
European journal of operational research : EJOR
280
(
2020
)
2
,
pp. 508-522
Persistent link: https://www.econbiz.de/10012132427
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21
How much to tell your customer? : a survey of three perspectives on selling strategies with incompletely specified products
Gönsch, Jochen
- In:
European journal of operational research : EJOR
280
(
2020
)
3
,
pp. 793-817
Persistent link: https://www.econbiz.de/10012132480
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22
Profit driven decision trees for churn prediction
Höppner, Sebastiaan
;
Stripling, Eugen
;
Baesens, Bart
; …
- In:
European journal of operational research : EJOR
284
(
2020
)
3
,
pp. 920-933
Persistent link: https://www.econbiz.de/10012238921
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23
Single-period stochastic demand fulfillment in customer hierarchies
Fleischmann, Moritz
;
Kloos, Konstantin
;
Nouri, Maryam
; …
- In:
European journal of operational research : EJOR
286
(
2020
)
1
,
pp. 250-266
Persistent link: https://www.econbiz.de/10012240220
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24
Optimal acquisition and retention strategies in a duopoly model of competition
Chang, Shuhua
;
Zhang, Zhaowei
;
Wang, Xinyu
;
Dong, Yan
- In:
European journal of operational research : EJOR
282
(
2020
)
2
,
pp. 677-695
Persistent link: https://www.econbiz.de/10012157915
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25
The wisdom of amateur crowds : evidence from an online community of sports tipsters
Brown, Alasdair
;
Reade, J. James
- In:
European journal of operational research : EJOR
272
(
2019
)
3
,
pp. 1073-1081
Persistent link: https://www.econbiz.de/10011942745
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26
Evaluating multi-label classifiers and recommender systems in the financial service sector
Bogaert, Matthias
;
Lootens, Justine
;
Van den Poel, Dirk
; …
- In:
European journal of operational research : EJOR
279
(
2019
)
2
,
pp. 620-634
Persistent link: https://www.econbiz.de/10012110737
Saved in:
27
Integer programming formulations for three sequential discrete competitive location problems with foresight
Gentile, José
;
Pessoa, Artur
;
Poss, Michael
;
Roboredo, …
- In:
European journal of operational research : EJOR
265
(
2018
)
3
,
pp. 872-881
Persistent link: https://www.econbiz.de/10011778521
Saved in:
28
Multi-period stochastic covering location problems : modeling framework and solution approach
Marín, Alfredo
;
Martínez-Merino, Luisa I.
; …
- In:
European journal of operational research : EJOR
268
(
2018
)
2
,
pp. 432-449
Persistent link: https://www.econbiz.de/10011852542
Saved in:
29
A β-accurate linearization method of Euclidean distance for the facility layout problem with heterogeneous distance metrics
Xie, Yue
;
Zhou, Shenghan
;
Xiao, Yiyong
;
Kulturel-Konak, …
- In:
European journal of operational research : EJOR
265
(
2018
)
1
,
pp. 26-38
Persistent link: https://www.econbiz.de/10011805290
Saved in:
30
The role of customs in securing containerized global supply chains
Pourakbar, M.
;
Zuidwijk, Rob
- In:
European journal of operational research : EJOR
271
(
2018
)
1
,
pp. 331-340
Persistent link: https://www.econbiz.de/10011882887
Saved in:
31
A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees
Caigny, Arno de
;
Coussement, Kristof
;
De Bock, Koen W.
- In:
European journal of operational research : EJOR
269
(
2018
)
2
,
pp. 760-772
Persistent link: https://www.econbiz.de/10011864442
Saved in:
32
"Buy n times, get one free" loyalty cards : are they profitable for competing firms? : a game theoretic analysis
Bazargan, Amirhossein
;
Karray, Salma
;
Zolfaghari, Saeed
- In:
European journal of operational research : EJOR
265
(
2018
)
2
,
pp. 621-630
Persistent link: https://www.econbiz.de/10011811462
Saved in:
33
Strategic introduction of the marketplace channel under spillovers from online to offline sales
Yan, Yingchen
;
Zhao, Ruiqing
;
Liu, Zhibing
- In:
European journal of operational research : EJOR
267
(
2018
)
1
,
pp. 65-77
Persistent link: https://www.econbiz.de/10011812314
Saved in:
34
The impact of customer returns in a supply chain with a common retailer
Yang, Hui
;
Chen, Jing
;
Chen, Xu
;
Chen, Bintong
- In:
European journal of operational research : EJOR
256
(
2017
)
1
,
pp. 139-150
Persistent link: https://www.econbiz.de/10011611195
Saved in:
35
Dynamic optimisation of preventative and corrective maintenance schedules for a large scale urban drainage system
Chen, Yujie
;
Cowling, Peter
;
Polack, Fiona
;
Remde, Stephen
- In:
European journal of operational research : EJOR
257
(
2017
)
2
,
pp. 494-510
Persistent link: https://www.econbiz.de/10011639690
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36
Speeding up the optimal method of Drezner for the p-centre problem in the plane
Callaghan, Becky
;
Salhi, Said
;
Nagy, Gábor
- In:
European journal of operational research : EJOR
257
(
2017
)
3
,
pp. 722-734
Persistent link: https://www.econbiz.de/10011641104
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37
Mathematical optimization approaches for facility layout problems : the state-of-the-art and future research directions
Anjos, Miguel F.
;
Vieira, Manuel V. C.
- In:
European journal of operational research : EJOR
261
(
2017
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10011764096
Saved in:
38
An effective dynamic programming algorithm for the minimum-cost maximal knapsack packing problem
Furini, Fabio
;
Ljubić, Ivana
;
Sinnl, Markus
- In:
European journal of operational research : EJOR
262
(
2017
)
2
,
pp. 438-448
Persistent link: https://www.econbiz.de/10011798731
Saved in:
39
Price and quality-based competition and channel structure with consumer loyalty
Wang, Sujuan
;
Hu, Qiying
;
Liu, Weiqi
- In:
European journal of operational research : EJOR
262
(
2017
)
2
,
pp. 563-574
Persistent link: https://www.econbiz.de/10011798789
Saved in:
40
Customer-base analysis using repeated cross-sectional summary (RCSS) data
Jerath, Kinshuk
;
Fader, Peter
;
Harfie, Bruce G. S.
- In:
European journal of operational research : EJOR
249
(
2016
)
1
,
pp. 340-350
Persistent link: https://www.econbiz.de/10011435863
Saved in:
41
A multi-kernel support tensor machine for classification with multitype multiway data and an application to cross-selling recommendations
Chen, Zhen-Yu
;
Fan, Zhi-Ping
;
Sun, Minghe
- In:
European journal of operational research : EJOR
255
(
2016
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10011530840
Saved in:
42
Augmenting measure sensitivity to detect essential, dispensable and highly incompatible features in mass customization
Heradio, Ruben
;
Perez-Morago, Hector
;
Alférez, Mauricio
; …
- In:
European journal of operational research : EJOR
249
(
2016
)
3
,
pp. 1066-1077
Persistent link: https://www.econbiz.de/10011412516
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43
Approximation algorithms for hard capacitated k-facility location problems
Aardal, Karen
;
Berg, Pieter L. van den
;
Gijswijt, Dion
; …
- In:
European journal of operational research : EJOR
242
(
2015
)
2
,
pp. 358-368
Persistent link: https://www.econbiz.de/10010491689
Saved in:
44
Integer programming techniques for solving non-linear workforce planning models with learning
Hewitt, Mike
;
Chacosky, Austin
;
Grasman, Scott E.
; …
- In:
European journal of operational research : EJOR
242
(
2015
)
3
,
pp. 942-950
Persistent link: https://www.econbiz.de/10010492357
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45
Decentral allocation planning in multi-stage customer hierarchies
Vogel, Sebastian
;
Meyr, Herbert
- In:
European journal of operational research : EJOR
246
(
2015
)
2
,
pp. 462-470
Persistent link: https://www.econbiz.de/10011338127
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46
An efficient genetic algorithm with a corner space algorithm for a cutting stock problem in the TFT-LCD industry
Lu, Hao-Chun
;
Huang, Yao-Huei
- In:
European journal of operational research : EJOR
246
(
2015
)
1
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011341190
Saved in:
47
CRM in social media : predicting increases in Facebook usage frequency
Ballings, Michel
;
Van den Poel, Dirk
- In:
European journal of operational research : EJOR
244
(
2015
)
1
,
pp. 248-260
Persistent link: https://www.econbiz.de/10010531944
Saved in:
48
An aggressive reduction scheme for the simple plant location problem
Letchford, Adam N.
;
Miller, Sebastian J.
- In:
European journal of operational research : EJOR
234
(
2014
)
3
,
pp. 674-682
Persistent link: https://www.econbiz.de/10010360432
Saved in:
49
A solution algorithm for non-convex mixed integer optimization problems with only few continuous variables
Schöbel, Anita
;
Scholz, Daniel
- In:
European journal of operational research : EJOR
232
(
2014
)
2
,
pp. 266-275
Persistent link: https://www.econbiz.de/10010224709
Saved in:
50
A methodology based on profitability criteria for defining the partial defection of customers in non-contractual settings
Clemente-Císar, M.
;
San Matías, S.
;
Giner-Bosch, V.
- In:
European journal of operational research : EJOR
239
(
2014
)
1
,
pp. 276-285
Persistent link: https://www.econbiz.de/10010403513
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