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~isPartOf:"International journal of hospitality management"
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Customer integration
33
Kundenintegration
33
Beziehungsmarketing
20
Relationship marketing
20
Consumer behaviour
17
Konsumentenverhalten
17
Betriebliche Wertschöpfung
14
Value creation
14
Customer satisfaction
10
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Service quality
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Co-creation
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Value co-creation
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Brand management
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Customer engagement
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Customer value
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Kundenwert
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Markenführung
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Gastronomie
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Hospital
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Hotel industry
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Im, Jinyoung
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Ahn, Jiseon
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Back, Ki-Joon
2
Busser, James A.
2
Foroudi, Pantea
2
Perdue, Richard R.
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Qu, Hailin
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Shin, Hakseung
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Alqayed, Yosef
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Andreu, Luisa
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Chan, Eric S. W.
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Chathoth, Prakash K.
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Choi, Hyeyoon
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Cloarec, David
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DeFranco, Agnes
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Dennis, Charles
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International journal of hospitality management
Journal of business research : JBR
156
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
Journal of service management
46
SpringerLink / Bücher
46
International journal of innovation management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
The journal of services marketing
44
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
The journal of business & industrial marketing
34
Journal of strategic marketing
31
The service industries journal
31
Journal of marketing management : MM
29
Service business
25
Marketing theory
24
Journal of service research : JSR
23
Public management review
23
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
International journal of technology marketing : IJTMkt
22
Kundenintegration : Forum Dienstleistungsmanagement
22
International journal of technology management : IJTM
21
Journal of marketing
21
The journal of brand management : an international journal
21
Journal of service theory and practice : JSTP
20
Marketing intelligence & planning
20
Tourism management : research, policies, practice
20
International journal of contemporary hospitality management
19
Journal of the Academy of Marketing Science
18
European management journal
17
Journal of service research
17
The journal of product & brand management
17
Creativity and innovation management
16
International journal of product development : IJPD
16
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
16
Revolutionizing innovation : users, communities, and open innovation
16
European journal of marketing
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
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ECONIS (ZBW)
33
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1
Determinants of readiness for strategic value co-creation in hospitality and tourism organisations
Cloarec, David
;
Ribeiro, Manuel Alector
;
Font, Xavier
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014457804
Saved in:
2
An interactive service recovery framework combining demand and supply approaches
Jin, Dan
;
DiPietro, Robin B.
;
Kim, Kawon Kathy
;
Meng, Fang
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014282502
Saved in:
3
Let me engage you : peer engagement behaviour on peer-to-peer platforms
Marvi, Reza
;
Foroudi, Pantea
;
Fakhreddin, Farbod
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014487582
Saved in:
4
Are co-created green initiatives more appealing than firm-created green initiatives? : investigating the effects of co-created green appeals on restaurant promotion
Zhang, Xingyi
;
Jeong, EunHa
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013482219
Saved in:
5
Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik
;
Lee, Seoki
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
Saved in:
6
Enhancing value co-creation behaviour in digital peer-to-peer platforms : an integrated approach
Alqayed, Yosef
;
Foroudi, Pantea
;
Kooli, Kaouther
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013185237
Saved in:
7
The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li
;
So, Kevin Kam Fung
;
Im, Jinyoung
;
Jiang, Ting
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
Saved in:
8
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
9
Developing creative service ideas through hotel customer engagement for open innovation : focused on empowerment and motivation processes
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266279
Saved in:
10
Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C
;
Sreejesh, S.
;
Paul, Justin
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
Saved in:
11
Linking servicescape and customer engagement : an investigation in the hotel context
Li, Shuhao
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495109
Saved in:
12
Antecedents and the underlying mechanism of customer intention of co-creating a dining experience
Im, Jinyoung
;
Qu, Hailin
;
Beck, Jeffrey A.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012425014
Saved in:
13
Gamification in tourism and hospitality review platforms : how to R.A.M.P. up users’ motivation to create content
Bravo, Rafael
;
Catalán, Sara
;
Pina, José M.
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013327971
Saved in:
14
Unraveling the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands
Le, Angelina Nhat Hanh
;
Nguyen Huu Khoi
;
Nguyen Dong Phong
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013328004
Saved in:
15
Customer value co-creation and employee silence : emotional intelligence as explanatory mechanism
Boadi, Evans Asante
;
He, Zheng
;
Boadi, Eric Kofi
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
Saved in:
16
Informing timeshare exchange services on the drivers of customer-driven co-production
Lelo de Larrea, Gabriela
;
Gregory, Amy M.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012388592
Saved in:
17
Innovativeness and customer value co-creation behaviors : mediating role of customer engagement
Yen, Chang-Hua
;
Teng, Hsiu-Yu
;
Tzeng, Jiun-Chi
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012293842
Saved in:
18
Hospitality employee and customer role in value co-creation : personal, organizational and collaborative outcomes
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012389079
Saved in:
19
Situational and personal factors influencing hospitality employee engagement in value co-creation
Chathoth, Prakash K.
;
Harrington, Robert J.
;
Chan, Eric …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389800
Saved in:
20
Brand experiential value for creating integrated resort customers' co-creation behavior
Ahn, Jiseon
;
Lee, Choong-Ki
;
Back, Ki-Joon
;
Schmitt, Achim
- In:
International journal of hospitality management
81
(
2019
),
pp. 104-112
Persistent link: https://www.econbiz.de/10012128325
Saved in:
21
Co-creation experience and place attachment : festival evaluation
Zhang, Carol Xiaoyue
;
Fong, Lawrence Hoc Nang
;
Li, ShiNa
- In:
International journal of hospitality management
81
(
2019
),
pp. 193-204
Persistent link: https://www.econbiz.de/10012128334
Saved in:
22
Self-service technology research : a bibliometric co-citation visualization analysis
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
80
(
2019
),
pp. 101-112
Persistent link: https://www.econbiz.de/10012058618
Saved in:
23
The effect of atmosphere on customer engagement in upscale hotels : an application of S-O-R paradigm
Choi, Hyeyoon
;
Kandampully, Jay
- In:
International journal of hospitality management
77
(
2019
),
pp. 40-50
Persistent link: https://www.econbiz.de/10011988426
Saved in:
24
Hospitality co-creation with mobility-impaired people
Lin, Pearl M. C.
;
Peng, Kang-Lin
;
Ren, Lianping
;
Lin, …
- In:
International journal of hospitality management
77
(
2019
),
pp. 492-503
Persistent link: https://www.econbiz.de/10011988871
Saved in:
25
Museum visitors' heterogeneity and experience processing
Ruiz-Alba, José L.
;
Nazarian, Alireza
; …
- In:
International journal of hospitality management
78
(
2019
),
pp. 131-141
Persistent link: https://www.econbiz.de/10012012724
Saved in:
26
Together we tango : value facilitation and customer participation in Airbnb
Jiang, Yangyang
;
Balaji, M. S.
;
Jha, Subhash
- In:
International journal of hospitality management
82
(
2019
),
pp. 169-180
Persistent link: https://www.econbiz.de/10012121670
Saved in:
27
Antecedents and consequences of customer brand engagement in integrated resorts
Ahn, Jiseon
;
Back, Ki-Joon
- In:
International journal of hospitality management
75
(
2018
),
pp. 144-152
Persistent link: https://www.econbiz.de/10011944979
Saved in:
28
Measuring customer perceptions of restaurant innovativeness : developing and validating a scale
Kim, Eojina
;
Tang, Liang
;
Bosselman, Robert
- In:
International journal of hospitality management
74
(
2018
),
pp. 85-98
Persistent link: https://www.econbiz.de/10011924613
Saved in:
29
Factors affecting willingness to participate in consumer generated advertisement
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
- In:
International journal of hospitality management
74
(
2018
),
pp. 214-223
Persistent link: https://www.econbiz.de/10011924667
Saved in:
30
Value co-creation in a sharing economy : the end of price wars?
Zhang, Tingting
;
Jahromi, Melissa Farboudi
;
Kizildag, Murat
- In:
International journal of hospitality management
71
(
2018
),
pp. 51-58
Persistent link: https://www.econbiz.de/10011849554
Saved in:
31
Drivers and resources of customer co-creation : a scenario-based case in the restaurant industry
Im, Jinyoung
;
Qu, Hailin
- In:
International journal of hospitality management
64
(
2017
),
pp. 31-40
Persistent link: https://www.econbiz.de/10011731665
Saved in:
32
Co-creating value in hotels using mobile devices : a conceptual model with empirical validation
Morosan, Cristian
;
DeFranco, Agnes
- In:
International journal of hospitality management
52
(
2016
),
pp. 131-142
Persistent link: https://www.econbiz.de/10011442848
Saved in:
33
Co-creation of background music : a key to innovating coffee shop management
Jeon, Seongun
;
Park, Chulwon
;
Yi, Youjae
- In:
International journal of hospitality management
58
(
2016
),
pp. 56-65
Persistent link: https://www.econbiz.de/10011581385
Saved in:
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