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subject:"Consumer behaviour"
~subject:"Arbeitszufriedenheit"
~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
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Consumer behaviour
Arbeitszufriedenheit
Customer satisfaction
44
Kundenzufriedenheit
44
Konsumentenverhalten
34
Dienstleistungsqualität
26
Service quality
26
Online retailing
24
Online-Handel
24
Beziehungsmarketing
23
Relationship marketing
23
E-commerce
17
Electronic Commerce
17
Website
10
customer satisfaction
10
Einzelhandel
9
Internet marketing
9
Online-Marketing
9
Retail trade
9
Confidence
7
Vertrauen
7
e-commerce
6
India
5
Indien
5
Viral marketing
5
Virales Marketing
5
online shopping
5
satisfaction
5
trust
4
Gender
3
Geschlecht
3
Product quality
3
Produktqualität
3
Social Web
3
Social web
3
Structural equation model
3
Strukturgleichungsmodell
3
customer loyalty
3
e-satisfaction
3
e-service quality
3
gender
3
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Undetermined
19
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Article
35
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35
Aufsatz in Zeitschrift
35
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English
35
Author
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Al Khasawneh, Mohammad Hamdi
2
Acharyulu, G. V. R. K.
1
Akrimi, Yosra
1
Al Naimi, Husam
1
Al-Adwan, Ahmad Samed
1
Alhorani, Alaa
1
Anh Chi Phan
1
Aslam, Faheem
1
Assimakopoulos, Costas
1
Awan, Tahir Mumtaz
1
Bajpai, Naval
1
Baskaran, Kamaladevi
1
Bateman, Patrick J.
1
Bhatnagar, Amit
1
Cardoso, Margarida
1
Chitramani, P.
1
Deepa, S.
1
Di Fatta, Davide
1
Dionísio, Pedro
1
Dubey, Prince
1
Erdem, Haluk
1
Erdurmazlı, Eser
1
Fatima, Tayyba
1
Freitas, André Luís Policani
1
Garg, Rinki
1
Gera, Navneet
1
Ghose, Sanjoy
1
Guha, Sanjay
1
Gökmen, Yunus
1
Ha Thu Nguyen
1
Ha, Young
1
Haddad, Natalie
1
Haque, Mehruba
1
Haverila, Kai
1
Haverila, Matti J.
1
Im, Hyunjoo
1
Jensen, Ricard W.
1
Jiménez, Fernando R.
1
Jun, Minjoon
1
Jung, Na Young
1
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International journal of electronic marketing and retailing : IJEMR
Journal of retailing and consumer services
327
International journal of hospitality management
219
Journal of business research : JBR
158
The journal of services marketing
113
Journal of hospitality marketing & management
103
International journal of contemporary hospitality management
89
Journal of travel and tourism marketing
87
Cogent business & management
69
Tourism management : research, policies, practice
64
Services marketing quarterly
63
The service industries journal
56
Asia Pacific journal of marketing and logistics
50
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Psychology & marketing
47
Journal of service management
44
Service business
44
Journal of service research : JSR
42
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
38
Tourism management perspectives : TMP
38
Journal of strategic marketing
37
European journal of marketing : EJM
36
The international journal of bank marketing : IJBM
36
International journal of quality and service sciences
31
Journal of Asian finance, economics and business : JAFEB
29
Journal of air transport management
29
Journal of the Academy of Marketing Science
29
The international review of retail, distribution and consumer research
29
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
28
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Tourism analysis : an interdisciplinary tourism & hospitality journal
27
Total quality management & business excellence
26
International journal of retail & distribution management
25
Journal of retailing
25
The journal of business & industrial marketing
25
International journal of services and operations management
24
International journal of services, economics and management
24
Journal of Islamic marketing
24
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ECONIS (ZBW)
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1
How e-service quality influence post-purchase behaviour : the mediating role of perceived value and the moderating of perceived risk
Ha Thu Nguyen
;
Anh Chi Phan
;
Phuong Hien Nguyen
- In:
International journal of electronic marketing and …
14
(
2023
)
3
,
pp. 257-274
Persistent link: https://www.econbiz.de/10014310029
Saved in:
2
Antecedents of m-commerce satisfaction and purchase behaviour in the footwear industry
Haque, Mehruba
;
Wong, Amy
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 259-279
Persistent link: https://www.econbiz.de/10014309727
Saved in:
3
The impact of new e-retailer's policy information on post-purchase services towards customer satisfaction
Kennedy, E. Noble
;
Kundu, Goutam Kumar
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 360-389
Persistent link: https://www.econbiz.de/10014309744
Saved in:
4
The moderating role of relationship quality in the customer engagement and satisfaction relationship in brand communities : the role of gender
Haverila, Matti J.
;
Haverila, Kai
;
McLaughlin, Caitlin
- In:
International journal of electronic marketing and …
12
(
2021
)
4
,
pp. 339-356
Persistent link: https://www.econbiz.de/10012669849
Saved in:
5
Antecedents and outcomes of omnichannel retail customer experience
Nguyen Hai Ninh
;
Tran Manh Dung
- In:
International journal of electronic marketing and …
14
(
2023
)
2
,
pp. 171-189
Persistent link: https://www.econbiz.de/10014310008
Saved in:
6
An exploration of online shopping convenience dimensions and their associations with customer satisfaction
Palacios, Sergio
;
Jun, Minjoon
- In:
International journal of electronic marketing and …
11
(
2020
)
1
,
pp. 24-49
Persistent link: https://www.econbiz.de/10012199568
Saved in:
7
Investigating last-mile delivery options on online shoppers experience and repurchase intention
Salini Devi Rajendran
;
Siti Norida Wahab
- In:
International journal of electronic marketing and …
13
(
2022
)
2
,
pp. 224-241
Persistent link: https://www.econbiz.de/10013255657
Saved in:
8
Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings
Erdurmazlı, Eser
;
Erdem, Haluk
;
Türen, Ufuk
;
Gökmen, …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 300-318
Persistent link: https://www.econbiz.de/10014309740
Saved in:
9
Interactive websites of e-malls instigate intentions to generate e-WoM
Awan, Tahir Mumtaz
;
Latif, Tayyaba
;
Aslam, Faheem
; …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 319-333
Persistent link: https://www.econbiz.de/10014309741
Saved in:
10
The effect of country of origin on the perceived quality of e-services
Zhang, Zhuofan
;
Jiménez, Fernando R.
;
Yang, Shuang
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 411-424
Persistent link: https://www.econbiz.de/10014309988
Saved in:
11
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
12
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
13
Understanding customers' expectations for delivering satisfactory and competitive services experience
Wali, Andy Fred
;
Nwokah, N. Gladson
- In:
International journal of electronic marketing and …
9
(
2018
)
3
,
pp. 254-268
Persistent link: https://www.econbiz.de/10011925508
Saved in:
14
How to satisfy him and her, and get loyalty in mobile commerce shopping application
Panitharn Juntongjin
- In:
International journal of electronic marketing and …
12
(
2021
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012509359
Saved in:
15
Which are online shopping determinants? : analysing ease and convenience to use, prior shopping experience, online benefits, social influence in India
Gera, Navneet
;
Di Fatta, Davide
;
Garg, Rinki
;
Malik, Shivani
- In:
International journal of electronic marketing and …
12
(
2021
)
1
,
pp. 19-35
Persistent link: https://www.econbiz.de/10012509372
Saved in:
16
Moderating role of product type in the relationship between e-retailer service attributes and customer satisfaction
You, Yanfen
;
Bhatnagar, Amit
;
Ghose, Sanjoy
- In:
International journal of electronic marketing and …
8
(
2017
)
4
,
pp. 316-330
Persistent link: https://www.econbiz.de/10011858769
Saved in:
17
Analysis of the effects of ease of use, enjoyment, perceived risk on perceived value and subsequent satisfaction created in the context of C2C online exchanges
Al Khasawneh, Mohammad Hamdi
;
Haddad, Natalie
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 217-238
Persistent link: https://www.econbiz.de/10012251127
Saved in:
18
Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed
;
Kokash, Husam
;
Al-Adwan, Ahmad Samed
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
Saved in:
19
Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011643577
Saved in:
20
Using a multicriteria approach to identify factors that influence e-tailing service quality
Freitas, André Luís Policani
;
Santos, Ana Carla de …
- In:
International journal of electronic marketing and …
10
(
2019
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012036978
Saved in:
21
Determinants of online journey and its influence on online customer satisfaction associated with online customer loyalty
Nurlaela, Siti
;
Ujang Sumarwan
;
Najib, Mukhamad
- In:
International journal of electronic marketing and …
10
(
2019
)
3
,
pp. 230-243
Persistent link: https://www.econbiz.de/10012106622
Saved in:
22
Retail service quality, satisfaction, and trust : the key to shopper loyalty in the context of the Indonesian traditional market
Najib, Moh Farid
;
Sosianika, Adila
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10012168820
Saved in:
23
Service quality of online transactions : the PayPal case
Assimakopoulos, Costas
;
Papaioannou, Eugenia
; …
- In:
International journal of electronic marketing and …
9
(
2018
)
4
,
pp. 378-397
Persistent link: https://www.econbiz.de/10011975074
Saved in:
24
Classifying customer "wow", "aha", and "cool" affect through arousal : a study on mobile users
Dubey, Prince
;
Bajpai, Naval
;
Guha, Sanjay
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 37-58
Persistent link: https://www.econbiz.de/10011849117
Saved in:
25
The role of communication channel in delivering service recovery in online shopping environment
Jung, Na Young
;
Seock, Yoo-Kyoung
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 59-76
Persistent link: https://www.econbiz.de/10011849121
Saved in:
26
The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues
Limbu, Yam B.
;
Jensen, Ricard W.
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 89-108
Persistent link: https://www.econbiz.de/10011849125
Saved in:
27
Attract, captivate, and make them return: processing fluency effect on estimated shopping time and loyalty intention
Im, Hyunjoo
;
Ha, Young
- In:
International journal of electronic marketing and …
9
(
2018
)
2
,
pp. 126-144
Persistent link: https://www.econbiz.de/10011849127
Saved in:
28
The determinants of website purchases : the role of e-custumer loyalty and word-of.mouth
Pereira, Hélia Gonçalves
;
Cardoso, Margarida
; …
- In:
International journal of electronic marketing and …
8
(
2017
)
2
,
pp. 136-156
Persistent link: https://www.econbiz.de/10011796490
Saved in:
29
Switching behaviour model in the Jordanian internet sector : an integration of the TPB and customer loyalty
Al Naimi, Husam
;
Al Khasawneh, Mohammad Hamdi
- In:
International journal of electronic marketing and …
8
(
2017
)
3
,
pp. 185-211
Persistent link: https://www.econbiz.de/10011849090
Saved in:
30
Managing quality and customer trust in the e-retailing servicescape
Bateman, Patrick J.
;
Ulusoy, Emre
;
Keillor, Bruce D.
- In:
International journal of electronic marketing and …
8
(
2017
)
3
,
pp. 232-257
Persistent link: https://www.econbiz.de/10011849094
Saved in:
31
Young adults' perceptions of online service quality
Mohd-Any, Amrul Asraf
;
Mahdzan, Nurul Shahnaz
; …
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 91-114
Persistent link: https://www.econbiz.de/10011643567
Saved in:
32
Usability, interactivity, website personality and consumers' responses : a case of internet service provider
Akrimi, Yosra
- In:
International journal of electronic marketing and …
7
(
2016
)
3
,
pp. 204-228
Persistent link: https://www.econbiz.de/10011648266
Saved in:
33
Influence of loyalty programmes on satisfaction and retail store loyalty
Deepa, S.
;
Chitramani, P.
- In:
International journal of electronic marketing and …
6
(
2014
)
2
,
pp. 89-111
Persistent link: https://www.econbiz.de/10011347648
Saved in:
34
Success of retail in India : the customer experience management scenario
Baskaran, Kamaladevi
- In:
International journal of electronic marketing and …
4
(
2011
)
2/3
,
pp. 206-223
Persistent link: https://www.econbiz.de/10009382385
Saved in:
35
Going with the consumer towards the social web environment : a review of extant knowledge
Rodríguez-Ardura, Inma
;
Martínez-López, Francisco J.
; …
- In:
International journal of electronic marketing and …
3
(
2010
)
4
,
pp. 415-440
Persistent link: https://www.econbiz.de/10009234908
Saved in:
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