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Journal of business ethics : JOBE
Journal of service research : JSR
The journal of personal selling & sales management : JPSSM
152
Industrial marketing management : the international journal for industrial and high-tech firms
150
Journal of business research : JBR
107
The journal of business & industrial marketing
76
Journal of personal selling & sales management
75
Journal of the Academy of Marketing Science
58
Journal of retailing and consumer services
42
Journal of marketing
37
Journal of business-to-business marketing
32
The service industries journal
28
Journal of marketing theory and practice
25
Journal of retailing
23
SpringerLink / Bücher
22
Journal of marketing education : JME
20
Journal of marketing research : JMR
19
European journal of marketing : EJM
18
The Oxford handbook of strategic sales and sales management
15
International journal of retail & distribution management
14
Psychology & marketing
14
Journal of marketing theory and practice : JMTP
13
Journal of service research
12
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Marketing letters : a journal of research in marketing
11
European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing channels : ... distribution systems, strategy, and management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Marketing intelligence & planning
10
Harvard-Business-Manager : das Wissen der Besten
9
International journal of hospitality management
9
Journal of managerial issues : JMI
9
Journal of strategic marketing
9
Sales management : a multinational perspective
9
Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
Journal of marketing management : MM
8
Journal of marketing research
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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ECONIS (ZBW)
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1
Three levels of ethical influences on selling behavior and performance : synergies and tensions
Kadic-Maglajlic, Selma
;
Micevski, Milena
;
Lee, Nick
; …
- In:
Journal of business ethics : JOBE
156
(
2019
)
2
,
pp. 377-397
Persistent link: https://www.econbiz.de/10012017534
Saved in:
2
Achieving top performance while building collegiality in sales : it all starts with ethics
Itani, Omar S.
;
Jaramillo, Fernando
;
Chonko, Lawrence B.
- In:
Journal of business ethics : JOBE
156
(
2019
)
2
,
pp. 417-438
Persistent link: https://www.econbiz.de/10012017540
Saved in:
3
Level of agreement between sales managers and salespeople on the need for internal virtue ethics and a direct path from satisfaction with manager to turnover intent
Shanahan, Kevin J.
;
Hopkins, Christopher D.
- In:
Journal of business ethics : JOBE
159
(
2019
)
3
,
pp. 837-848
Persistent link: https://www.econbiz.de/10012108980
Saved in:
4
Mirroring the boss : ethical leadership, emulation intentions, and salesperson performance
Badrinarayanan, Vishag
;
Ramachandran, Indu
;
Madhavaram, …
- In:
Journal of business ethics : JOBE
159
(
2019
)
3
,
pp. 897-912
Persistent link: https://www.econbiz.de/10012109109
Saved in:
5
Strengthening customer value development and ethical intent in the salesforce : the influence of ethical values person-organization fit and trust in manager
Schwepker, Charles H. <Jr.>
- In:
Journal of business ethics : JOBE
159
(
2019
)
3
,
pp. 913-925
Persistent link: https://www.econbiz.de/10012109111
Saved in:
6
How implicit ethics institutionalization affects ethical selling intention : the case of Taiwan's life insurance salespeople
Tseng, Lu-Ming
- In:
Journal of business ethics : JOBE
158
(
2019
)
3
,
pp. 727-742
Persistent link: https://www.econbiz.de/10012058535
Saved in:
7
A customer scorned : effects of employee reprimands in frontline service encounters
Pugh, Harrison B.
;
Brady, Michael K.
;
Hopkins, Lucas M.
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 219-234
Persistent link: https://www.econbiz.de/10011855801
Saved in:
8
Managing new salespeople's ethical behaviors during repetitive failures : when trying to help actally hurts
Bolander, Willy
;
Zahn, William J.
;
Loe, Terry W.
; …
- In:
Journal of business ethics : JOBE
144
(
2017
)
3
,
pp. 519-532
Persistent link: https://www.econbiz.de/10011757474
Saved in:
9
The emergent field of organizational frontlines
Singh, Jagdip
;
Brady, Michael
;
Arnold, Todd
;
Brown, Tom
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 3-11
Persistent link: https://www.econbiz.de/10011647467
Saved in:
10
The sales profession as a subculture : implications for ethical decision making
Bush, Victoria
;
Bush, Alan J.
;
Oakley, Jared
;
Cicala, …
- In:
Journal of business ethics : JOBE
142
(
2017
)
3
,
pp. 549-565
Persistent link: https://www.econbiz.de/10011751927
Saved in:
11
The future of frontline research : invited commentaries
Rafaeli, Anat
;
Altman, Daniel
;
Gremler, Dwayne D.
; …
- In:
Journal of service research : JSR
20
(
2017
)
1
,
pp. 91-99
Persistent link: https://www.econbiz.de/10011648268
Saved in:
12
The influence of political skill on salespersons' work outcomes : a resource perspective
Li, Jie
;
Sun, Gong
;
Cheng, Zhiming
- In:
Journal of business ethics : JOBE
141
(
2017
)
3
,
pp. 551-562
Persistent link: https://www.econbiz.de/10011701522
Saved in:
13
Frontline employee customer-oriented attitude in the presence of job demands and resources : the influence upon deep and surface acting
Yoo, Jaewon
;
Arnold, Todd J.
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 102-117
Persistent link: https://www.econbiz.de/10011433187
Saved in:
14
Securing frontline employee support after an ethical scandal : the moderating impact of response strategies
Walter, Benjamin von
;
Wentzel, Daniel
;
Tomczak, Torsten
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 417-432
Persistent link: https://www.econbiz.de/10011606978
Saved in:
15
When frontline employee behavior backfires : distinguishing between customer gratitude and indebtedness and their impact on relational behaviors
Bock, Dora E.
;
Folse, Judith Anne Garretson
;
Black, …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 322-336
Persistent link: https://www.econbiz.de/10011665447
Saved in:
16
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
17
The methodology in empirical sales ethics research : 1980 - 2010
McClaren, Nicholas
- In:
Journal of business ethics : JOBE
127
(
2015
)
1
,
pp. 121-147
Persistent link: https://www.econbiz.de/10010490780
Saved in:
18
Tailoring to customers' needs : understanding how to promote an adaptive service experience with frontline employees
Wilder, Kelly M.
;
Collier, Joel E.
;
Barnes, Donald C.
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 446-459
Persistent link: https://www.econbiz.de/10010432160
Saved in:
19
Examining the drivers and performance implications of boundary spanner creativity
Agnihotri, Raj
;
Rapp, Adam A.
;
Andzulis, James "Mick"
; …
- In:
Journal of service research : JSR
17
(
2014
)
2
,
pp. 164-181
Persistent link: https://www.econbiz.de/10010356824
Saved in:
20
The personal selling and sales management ethics research : managerial implications and research directions from a comprehensive review of the empirical literature
McClaren, Nicholas
- In:
Journal of business ethics : JOBE
112
(
2013
)
1
,
pp. 101-125
Persistent link: https://www.econbiz.de/10009717247
Saved in:
21
Workplace spirituality as a precursor to relationship-oriented selling characteristics
Chawla, Vaibhav
;
Guda, Sridhar
- In:
Journal of business ethics : JOBE
115
(
2013
)
1
,
pp. 63-73
Persistent link: https://www.econbiz.de/10009785881
Saved in:
22
An emotion-based model of salesperson ethical behaviors
Agnihotri, Raj
;
Rapp, Adam
;
Kothandaraman, Prabakar
; …
- In:
Journal of business ethics : JOBE
109
(
2012
)
2
,
pp. 243-257
Persistent link: https://www.econbiz.de/10009624961
Saved in:
23
The impact of service supplier's unethical behavior to buyer's satisfaction : an empirical study
Kaynak, Ramazan
;
Sert, Tuba
- In:
Journal of business ethics : JOBE
109
(
2012
)
2
,
pp. 219-226
Persistent link: https://www.econbiz.de/10009624968
Saved in:
24
A three-country study of unethical sales behaviors
Li, Ning
;
Murphy, William H.
- In:
Journal of business ethics : JOBE
111
(
2012
)
2
,
pp. 219-235
Persistent link: https://www.econbiz.de/10009705829
Saved in:
25
Four positive effects of a salesperson’s regional dialect in services selling
Maier, Robert
;
Hoffmann, Stefan
- In:
Journal of service research : JSR
14
(
2011
)
4
,
pp. 460-474
Persistent link: https://www.econbiz.de/10009491358
Saved in:
26
The contingency effect of service employee personalities on service climate : getting employee perceptions aligned can reduce personality effects
Auh, Seigyoung
;
Mengüç, Bülent
;
Fisher, Michelle
; …
- In:
Journal of service research : JSR
14
(
2011
)
4
,
pp. 426-442
Persistent link: https://www.econbiz.de/10009491361
Saved in:
27
Moral judgment and its impact on business-to-business sales performance and customer relationships
Schwepker, Charles H. <Jr.>
;
Good, David J.
- In:
Journal of business ethics : JOBE
98
(
2011
)
4
,
pp. 609-625
Persistent link: https://www.econbiz.de/10008860253
Saved in:
28
You support diversity, but are you ethical? : examining the interactive effects of diversity and ethical climate perceptions on turnover intentions
Stewart, Robert
;
Volpone, Sabrina D.
;
Avery, Derek R.
; …
- In:
Journal of business ethics : JOBE
100
(
2011
)
4
,
pp. 581-593
Persistent link: https://www.econbiz.de/10009243240
Saved in:
29
You support diversity, but are you ethical? : examining the interactive effects of diverstiy and ethical climate perceptions on turnover intentions
Stewart, Robert W.
- In:
Journal of business ethics : JOBE
99
(
2011
)
3
,
pp. 453-465
Persistent link: https://www.econbiz.de/10008990566
Saved in:
30
Employees' willingness to report service complaints
Luria, Gil
;
Gal, Iddo
;
Yagil, Dana
- In:
Journal of service research : JSR
12
(
2009/10
)
2
,
pp. 156-174
Persistent link: https://www.econbiz.de/10003901029
Saved in:
31
A study of the attitudes towards unethical selling amongst Chinese salespeople
Lee, Nick
;
Beatson, Amanda
;
Garrett, Tony C.
;
Lings, Ian
; …
- In:
Journal of business ethics : JOBE
88
(
2009
),
pp. 497-515
Persistent link: https://www.econbiz.de/10003958841
Saved in:
32
Salesperson perceptions of ethical behaviors : their influence on job satisfaction and turnover intentions
Pettijohn, Charles
;
Pettijohn, Linda
;
Taylor, A. J.
- In:
Journal of business ethics : JOBE
78
(
2008
)
4
,
pp. 547-557
Persistent link: https://www.econbiz.de/10003676114
Saved in:
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