Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Kundenorientierung und Leistun...
Similar by subject
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
468
Relationship marketing
468
Consumer behaviour
285
Konsumentenverhalten
285
Brand management
115
Markenführung
115
Customer satisfaction
105
Kundenzufriedenheit
105
Dienstleistungsqualität
88
Service quality
88
Social Web
86
Social web
86
Customer integration
84
Kundenintegration
83
Brand image
81
Markenimage
81
Lieferantenmanagement
66
Supplier relationship management
66
Internet marketing
64
Online-Marketing
64
Brand
61
Markenartikel
57
Innovation
54
Customer value
41
Kundenwert
41
Dienstleistungssektor
40
Service industry
40
Marketing management
39
Marketingmanagement
39
Services
36
Betriebliche Wertschöpfung
35
Dienstleistung
35
Social media
35
Value creation
35
Einzelhandel
34
Retail trade
34
B-to-B-Marketing
32
Beschwerdemanagement
32
Business-to-business marketing
32
Complaint management
32
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
508
Type of publication (narrower categories)
All
Article in journal
508
Aufsatz in Zeitschrift
508
Language
All
English
508
Author
All
Balaji, M. S.
6
Gustafsson, Anders
6
Roy, Sanjit
6
Witell, Lars
6
Akter, Shahriar
5
Kim, Kyung Hoon
5
Ko, Eunju
5
McLean, Graeme J.
5
Wünderlich, Nancy V.
5
Gupta, Suraksha
4
Sharma, Piyush
4
Veloutsou, Cleopatra
4
Zaefarian, Ghasem
4
Andreini, Daniela
3
Baker, Thomas L.
3
Black, Iain
3
Choi, Sunmee
3
Filieri, Raffaele
3
Garrett, Tony C.
3
Gupta, Shivam
3
Hani, Umme
3
Harrigan, Paul
3
Hogreve, Jens
3
Holmlund, Maria
3
Hossain, Md Afnan
3
Kristensson, Per
3
Leischnig, Alexander
3
Mattila, Anna S.
3
Mora Cortez, Roberto
3
Osei-Frimpong, Kofi
3
Pedeliento, Giuseppe
3
Roy, Rajat
3
Schumann, Jan Hendrik
3
Snyder, Hannah
3
Sousa, Rui
3
Soutar, Geoffrey N.
3
Van Vaerenbergh, Yves
3
Wang, Yonggui
3
Zarantonello, Lia
3
Agnihotri, Raj
2
more ...
less ...
Published in...
All
Journal of business research : JBR
Journal of retailing and consumer services
482
SpringerLink / Bücher
432
Industrial marketing management : the international journal for industrial and high-tech firms
252
International journal of hospitality management
206
The journal of services marketing
150
The service industries journal
109
Springer eBook Collection / Business and Economics
101
The journal of business & industrial marketing
101
Journal of strategic marketing
93
Service business
92
Journal of the Academy of Marketing Science
88
International journal of contemporary hospitality management
85
Springer eBook Collection
82
Journal of hospitality marketing & management
79
Asia Pacific journal of marketing and logistics
78
Journal of service management
78
Tourism management : research, policies, practice
76
The journal of product & brand management
75
Journal of travel and tourism marketing
73
Marketing intelligence & planning
62
Services marketing quarterly
62
Journal of service research
57
European journal of operational research : EJOR
55
International journal of production economics
54
Journal of marketing
54
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
53
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
52
Journal of retailing
52
Technological forecasting & social change : an international journal
52
The journal of brand management : an international journal
52
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
49
Psychology & marketing
49
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
48
Research
45
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
44
Journal of service research : JSR
44
Journal of business-to-business marketing
43
Journal of promotion management : innovations in planning and applied research
43
Management science : journal of the Institute for Operations Research and the Management Sciences
43
more ...
less ...
Source
All
ECONIS (ZBW)
508
Showing
1
-
10
of
508
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service
innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
Saved in:
2
New
service
development by manufacturing firms : effects of customer participation under environmental contingencies
Morgan, Todd
;
Anokhin, Sergey Alexander
;
Wincent, Joakim
- In:
Journal of business research : JBR
104
(
2019
),
pp. 497-505
Persistent link: https://www.econbiz.de/10012105180
Saved in:
3
The role of customer knowledge development for incremental and radical
service
innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
4
Service
encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
5
How does customer involvement in
service
innovation motivate
service
innovation performance? : the roles of relationship learning and knowledge absorptive capacity
Xie, Xuemei
;
Wang, Hongwei
;
García, Javier Sendra
- In:
Journal of business research : JBR
136
(
2021
),
pp. 630-643
Persistent link: https://www.econbiz.de/10012663243
Saved in:
6
Customer experience driven business model innovation
Keiningham, Timothy
;
Aksoy, Lerzan
;
Bruce, Helen L.
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 431-440
Persistent link: https://www.econbiz.de/10012257639
Saved in:
7
Customer engagement and relationships in multi-actor
service
ecosystems
Sharma, Piyush
;
Jain, Kokil
;
Kingshott, Russel P. J.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 487-494
Persistent link: https://www.econbiz.de/10012417370
Saved in:
8
Using blueprinting and benchmarking to identify marketing resources that help co-create customer value
Ceric, Arnela
;
D'Alessandro, Steven
;
Soutar, Geoffrey N.
; …
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5653-5661
Persistent link: https://www.econbiz.de/10011597433
Saved in:
9
Defining
service
innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
10
Fostering a trans-disciplinary perspectives of
service
ecosystems
Lusch, Robert F.
;
Vargo, Stephen L.
;
Gustafsson, Anders
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2957-2963
Persistent link: https://www.econbiz.de/10011507855
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
