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Electronic Banking
63
Electronic banking
63
Consumer behaviour
42
Konsumentenverhalten
42
Innovation adoption
26
Innovationsakzeptanz
26
Mobile Business
14
Mobile business
14
Customer satisfaction
13
Dienstleistungsqualität
13
Kundenzufriedenheit
13
Mobile banking
13
Service quality
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Relationship marketing
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Brun, Isabelle
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Laukkanen, Tommi
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Rajaobelina, Lova
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Koenig-Lewis, Nicole
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Rahman, Zillur
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Aftab, Muhammad
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Amin, Muslim
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Ayo, Charles K.
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Bak, Randall
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The international journal of bank marketing : IJBM
International journal of electronic finance : IJEF
63
International Journal of Electronic Finance
51
Journal of payments strategy & systems
48
Journal of digital banking
43
Journal of financial services marketing : JFSM
35
International journal of business information systems : IJBIS
34
International journal of bank marketing
32
Die Bank
31
Journal of financial services marketing
27
NBER working paper series
21
SpringerLink / Bücher
21
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
19
Journal of retailing and consumer services
19
Journal of business research : JBR
18
Journal of banking & finance
17
The IUP journal of bank management : IJBM
17
AGDI working paper
15
International journal of e-business research : an official publication of the Information Resources Management Association
15
Working paper / National Bureau of Economic Research, Inc.
15
Journal of Asian finance, economics and business : JAFEB
14
The service industries journal
14
Finance research letters
13
Online banking security measures and data protection
13
Springer eBook Collection
13
Aspekte der Digitalisierung in Banken
12
Cogent business & management
12
Finance India : the quarterly journal of Indian Institute of Finance
12
Global business review
12
International journal of economics and finance
12
International journal of economics and financial issues : IJEFI
12
International journal of services and operations management
12
NBER Working Paper
12
Technological forecasting & social change : an international journal
12
Banking and information technology : BIT ; a strategic report for top management
11
Financial innovation : FIN
11
Gabler Edition Wissenschaft
11
International journal of business innovation and research
11
Journal of Islamic marketing
11
Management Handbuch eBanking
11
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ECONIS (ZBW)
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1
The mediating role of hedonic motivation on the relationship between adoption of e-banking and its determinants
Salimon, Maruf Gbadebo
;
Bin Yusoff, Rushami Zien
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 558-582
Persistent link: https://www.econbiz.de/10011725697
Saved in:
2
Consumer perspectives about mobile banking adoption in India : a cluster analysis
Chawla, Deepak
;
Joshi, Himanshu
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 616-636
Persistent link: https://www.econbiz.de/10011725705
Saved in:
3
Mobile banking
Laukkanen, Tommi
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10011814523
Saved in:
4
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
5
Mobile banking services adoption in Pakistan : are there gender differences?
Glavee-Geo, Richard
;
Shaikh, Aijaz Ahmed
;
Karjaluoto, Heikki
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1088-1112
Persistent link: https://www.econbiz.de/10011815026
Saved in:
6
Role of mobile banking servicescape on customer attitude and engagement : an empirical investigation in India
Sahoo, Debjani
;
Pillai, Sreejesh S.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1113-1130
Persistent link: https://www.econbiz.de/10011815032
Saved in:
7
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
8
Bank adoption of mobile banking : stakeholder perspective
Mullan, Jennifer
;
Bradley, Laura
;
Loane, Sharon
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1152-1172
Persistent link: https://www.econbiz.de/10011815047
Saved in:
9
Consumer adoption of m-banking: a behavioral reasoning theory perspective
Gupta, Anil
;
Arora, Neelika
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 733-747
Persistent link: https://www.econbiz.de/10011729055
Saved in:
10
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
11
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
12
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
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13
Consumer initial trust toward internet-only banks in France
Kaabachi, Souheila
;
Mrad, Selima Ben
;
Petrescu, Maria
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 903-924
Persistent link: https://www.econbiz.de/10011788241
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14
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
15
Determinants of consumers' intention to adopt mobile banking services in Zimbabwe
Makanyeza, Charles
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 997-1017
Persistent link: https://www.econbiz.de/10011788300
Saved in:
16
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
17
The impact of communication channels on mobile banking adoption
Huong Thi Thanh Tran
;
Corner, James
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
1
,
pp. 78-109
Persistent link: https://www.econbiz.de/10011540050
Saved in:
18
Jordanian consumers' adoption of telebanking : Influence of perceived usefulness, trust and self-efficacy
Alalwan, Ali Abdallah
;
Dwivedi, Yogesh Kumar
;
Rana, …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 690-709
Persistent link: https://www.econbiz.de/10011606389
Saved in:
19
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
20
Examining the key dimensions of mobile banking service quality : an exploratory study
Jun, Minjoon
;
Palacios, Sergio
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 307-326
Persistent link: https://www.econbiz.de/10011593725
Saved in:
21
The intentions of Lebanese consumers to adopt mobile banking
Koksal, Mehmet Haluk
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 327-346
Persistent link: https://www.econbiz.de/10011593734
Saved in:
22
E-banking users’ behaviour : e-service quality, attitude, and customer satisfaction
Ayo, Charles K.
;
Oni, Aderonke Atinuke
;
Adewoye, Oyerinde J.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 347-367
Persistent link: https://www.econbiz.de/10011593755
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23
Performance impact of mobile banking : using the task-technology fit (TTF) approach
Tam, Carlos
;
Oliveira, Tiago
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 434-457
Persistent link: https://www.econbiz.de/10011593829
Saved in:
24
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
25
Challenges of adoption of internet banking service in Yemen
Al-Ajam, Ali Saleh
;
Nor, Khalil Md.
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 178-194
Persistent link: https://www.econbiz.de/10011326060
Saved in:
26
Mobile Banking : a fashionable concept or an institutionalized channel in future retail banking? : analyzing patterns in the practical and academic mobile banking literature
Moser, Florian
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 162-177
Persistent link: https://www.econbiz.de/10011326061
Saved in:
27
Innovation adoption across self-service banking technologies in India
Kaushik, Arun Kumar
;
Rahman, Zillur
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 96-121
Persistent link: https://www.econbiz.de/10011326064
Saved in:
28
Consumer trust and distrust : retaining paper bills in online banking
McNeish, Joanne
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10010530079
Saved in:
29
A study of mobile banking usage in Iran
Mohammadi, Hossein
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 733-759
Persistent link: https://www.econbiz.de/10011456304
Saved in:
30
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
31
Selection of appropriate electronic banking channel alternative : critical analysis using analytical hierarchy process
Mishra, Vaibhav
;
Vrijendra Singh
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 223-242
Persistent link: https://www.econbiz.de/10011383537
Saved in:
32
Factors affecting adoption of internet banking in Jordan : chartered accountant's perspective
Rawashdeh, Awni
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 510-529
Persistent link: https://www.econbiz.de/10011384262
Saved in:
33
Intention to adopt internet banking in an emerging economy : a perspective of Indian youth
Yadav, Rambalak
;
Chauhan, Vikas
;
Pathak, Govind Swaroop
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 530-544
Persistent link: https://www.econbiz.de/10011384267
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34
Investigating the factors influencing the adoption of m-banking : a cross cultural study
Mortimer, Gary
;
Neale, Larry
;
Hasan, Syed Fazal E.
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 545-570
Persistent link: https://www.econbiz.de/10011384269
Saved in:
35
Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
Saved in:
36
Towards a universal model of internet banking adoption : initial conceptualization
Harrison, Tina Suzanne
;
Onyia, Okey Peter
;
Tagg, Stephen K.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 647-687
Persistent link: https://www.econbiz.de/10010423921
Saved in:
37
What keeps mobile banking customers loyal?
Thakur, Rakhi
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 628-646
Persistent link: https://www.econbiz.de/10010423923
Saved in:
38
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad
;
Kalthom Abdullah
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Saved in:
39
A relational classification of online banking customers
Rajaobelina, Lova
;
Brun, Isabelle
;
Toufaily, Élissar
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
3
,
pp. 187-205
Persistent link: https://www.econbiz.de/10009733565
Saved in:
40
The effect of motivation on trust in the acceptance of internet banking in a low income country
Akhlaq, Ather
;
Ahmed, Ehaz
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10009733583
Saved in:
41
Resistance, motivations, trust and intention to use mobile financial services
Chemingui, Hella
;
Lallouna, Hajer Ben
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
7
,
pp. 574-592
Persistent link: https://www.econbiz.de/10010200799
Saved in:
42
Predictors of internet banking adoption : profiling Tunisian postponers, apponents and rejectors
Mzoughi, Nabil
;
M'Sallem, Wafa
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
5
,
pp. 388-408
Persistent link: https://www.econbiz.de/10009787610
Saved in:
43
Re-examining and empirically validating the End User Computing Satisfaction models for satisfaction measurement in the internet banking context
Marakarkandy, Bijith
;
Yajnik, Nilay
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
6
,
pp. 440-455
Persistent link: https://www.econbiz.de/10010189492
Saved in:
44
Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context
Butt, Muhammad Mohsin
;
Aftab, Muhammad
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
1
,
pp. 6-23
Persistent link: https://www.econbiz.de/10009722345
Saved in:
45
Understanding customer-specific factors underpinning internet banking adoption
Yousafzai, Shumaila
;
Yani-de-Soriano, Mirella
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
1
,
pp. 60-81
Persistent link: https://www.econbiz.de/10009510580
Saved in:
46
Adopters and non-adopters of internet banking : a segmentation study
Patsiotis, Athanasios G.
;
Hughes, Tim
;
Webber, Don J.
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
1
,
pp. 20-42
Persistent link: https://www.econbiz.de/10009510583
Saved in:
47
The impact of trust and perceived risk on internet banking adoption in India : an extension of technology acceptance model
Kesharwani, Ankit
;
Bisht, Shailendra Singh
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
4
,
pp. 303-322
Persistent link: https://www.econbiz.de/10009581852
Saved in:
48
Trust-based segmentation : preliminary evidence from technology-enabled bank channels
Dimitriadis, Sergios
;
Kouremenos, Athanasios
;
Kyrezis, …
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
1
,
pp. 5-31
Persistent link: https://www.econbiz.de/10009007232
Saved in:
49
On the role of SMS for transaction confirmation with IVR telephone banking
Peevers, Gareth
;
Douglas, G.
;
Marshall, D.
;
Jack, M. A.
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
3
,
pp. 206-223
Persistent link: https://www.econbiz.de/10009011795
Saved in:
50
Generic technology-based service quality dimensions in banking : impact on customer satisfaction and loyalty
Ganguli, Shirshendu
;
Roy, Sanjit Kumar
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
2
,
pp. 168-189
Persistent link: https://www.econbiz.de/10009011820
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