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Human performance
European journal of marketing : EJM
Journal of business research : JBR
233
International journal of hospitality management
172
Journal of retailing and consumer services
152
Journal of business ethics : JOBE
102
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91
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74
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65
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62
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54
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54
International journal of contemporary hospitality management
49
SpringerLink / Bücher
49
Journal of hospitality marketing & management
48
Journal of vocational behavior
48
Journal of behavioral decision making
47
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
Journal of economic behavior & organization : JEBO
45
The journal of services marketing
45
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43
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42
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1
Emotion-performance relationships in the acquisition and adaptation of a complex skill : are relationships dynamic and dependent on activation potential?
Jorgensen, Ashley
;
Day, Eric Anthony
;
Huck, Jonathan T.
; …
- In:
Human performance
34
(
2021
)
1
,
pp. 25-48
Persistent link: https://www.econbiz.de/10012484034
Saved in:
2
A moderated mediation model of emotional labor and service performance : examining the role of work-family interface and physically active leisure
Wu, Cindy
;
Chen, Yen-Chun
;
Umstattd Meyer, M. Renée
- In:
Human performance
33
(
2020
)
1
,
pp. 34-51
Persistent link: https://www.econbiz.de/10012263605
Saved in:
3
The effects of emotional expressions in negotiation : a meta-analysis and future directions for research
Sharma, Sudeep
;
Elfenbein, Hillary Anger
;
Sinha, Ruchi
; …
- In:
Human performance
33
(
2020
)
4
,
pp. 331-353
Persistent link: https://www.econbiz.de/10012263629
Saved in:
4
But I still feel guilt : a test of a moral disengagement propensity model
Kacmar, K. Michele
;
Carlson, Dawn S.
;
Thompson, Merideth
; …
- In:
Human performance
32
(
2019
)
3/4
,
pp. 165-180
Persistent link: https://www.econbiz.de/10012263599
Saved in:
5
Deviant workplace behavior as emotional action : discriminant and interactive roles for work-related emotional intelligence
Robinson, Michael D.
;
Persich, Michelle R.
;
Stawicki, …
- In:
Human performance
32
(
2019
)
5
,
pp. 201-219
Persistent link: https://www.econbiz.de/10012263601
Saved in:
6
Pleasure and guilt : how do they interplay in luxury consumption?
Ki, Chungwha
;
Lee, Kangbok
;
Kim, Youn-Kyung
- In:
European journal of marketing : EJM
51
(
2017
)
4
,
pp. 722-747
Persistent link: https://www.econbiz.de/10011704237
Saved in:
7
Think about it - can portrayals of homosexuality in advertising prime consumer-perceived social connectedness and empathy?
Åkestam, Nina
;
Rosengren, Sara
;
Dahlén, Micael
- In:
European journal of marketing : EJM
51
(
2017
)
1
,
pp. 82-98
Persistent link: https://www.econbiz.de/10011626402
Saved in:
8
Consumers' brand identity complexity : conceptualization and predictive ability
Orth, Ulrich R.
;
Rose, Gregory
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 304-323
Persistent link: https://www.econbiz.de/10011661684
Saved in:
9
Consumers' self-congruence with a "Liked" brand : cognitive network influence and brand outcomes
Wallace, Elaine
;
Buil, Isabel
;
De Chernatony, Leslie
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 367-390
Persistent link: https://www.econbiz.de/10011661710
Saved in:
10
Purchase decision : does too much choice leave us unhappy?
Tang, Yun-Chia
;
Hsieh, Yi-Ching
;
Chiu, Hung-Chang
- In:
European journal of marketing : EJM
51
(
2017
)
7/8
,
pp. 1248-1265
Persistent link: https://www.econbiz.de/10011725674
Saved in:
11
Emotion effects on choice deferral : the moderating role of outcome and process accountability
Garg, Nitika
;
Inman, J. Jeffrey
;
Mittal, Vikas
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1631-1649
Persistent link: https://www.econbiz.de/10011755201
Saved in:
12
Customers' emotion regulation strategies in service failure encounters
Balaji, M. S.
;
Roy, Sanjit
;
Quazi, Ali
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 960-982
Persistent link: https://www.econbiz.de/10011708773
Saved in:
13
The asymmetric impact of other-blame regret versus self-blame regret on negative word of mouth : empirical evidence from China
Wu, Ruijuan
;
Wang, Cheng Lu
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 1799-1816
Persistent link: https://www.econbiz.de/10011773727
Saved in:
14
High-fit charitable initiatives increase hedonic consumption through guilt reduction
Baghi, Ilaria
;
Antonetti, Paolo
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 2030-2053
Persistent link: https://www.econbiz.de/10011773817
Saved in:
15
Emotional intelligence and job performance : the role of enactment and focus on others' emotions
Pekaar, Keri A.
;
Linden, Dimitri van der
;
Bakker, Arnold B.
- In:
Human performance
30
(
2017
)
2/3
,
pp. 135-153
Persistent link: https://www.econbiz.de/10011805396
Saved in:
16
The impact of emotional arousal levels and valence on product evaluations : from regulatory goal perspective
Choi, Nak Hwan
;
Jung, Jae Min
;
Oyunbileg, Tamir
;
Yang, …
- In:
European journal of marketing : EJM
50
(
2016
)
1/2
,
pp. 78-99
Persistent link: https://www.econbiz.de/10011453244
Saved in:
17
Moral identity centrality and cause-related marketing : the moderating effects of brand social responsibility image and emotional brand attachment
He, Hongwei
;
Zhu, Weichun
;
Gouran, Dennis S.
;
Kolo, Olivia
- In:
European journal of marketing : EJM
50
(
2016
)
1/2
,
pp. 236-259
Persistent link: https://www.econbiz.de/10011459636
Saved in:
18
The bittersweet experience of being envied in a consumption context
Romani, Simona
;
Grappi, Silvia
;
Bagozzi, Richard P.
- In:
European journal of marketing : EJM
50
(
2016
)
7/8
,
pp. 1239-1262
Persistent link: https://www.econbiz.de/10011608996
Saved in:
19
Staying engaged on the job : the role of emotional labor, job resources, and customer orientation
Anaza, Nwamaka A.
;
Nowlin, Edward L.
;
Wu, Gavin Jiayun
- In:
European journal of marketing : EJM
50
(
2016
)
7/8
,
pp. 1470-1492
Persistent link: https://www.econbiz.de/10011609156
Saved in:
20
Consumer anger: a label in search of meaning
Antonetti, Paolo
- In:
European journal of marketing : EJM
50
(
2016
)
9/10
,
pp. 1602-1628
Persistent link: https://www.econbiz.de/10011616837
Saved in:
21
Assessing team performance : moderating roles of transactive memory, hypercompetition, and emotional regulation
Tsai, Yuan Hui
;
Joe, Sheng-Wuu
;
Chen, Mei-Liang
;
Lin, …
- In:
Human performance
29
(
2016
)
2
,
pp. 89-105
Persistent link: https://www.econbiz.de/10011637477
Saved in:
22
The brand authenticity effect : situational and individual-level moderators
Guèvremont, Amélie
;
Grohmann, Bianca
- In:
European journal of marketing : EJM
50
(
2016
)
3/4
,
pp. 602-620
Persistent link: https://www.econbiz.de/10011574475
Saved in:
23
Attention, emotions and cause-related marketing effectiveness
Guerreiro, João
;
Rita, Paulo
;
Trigueiros, Duarte
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1728-1750
Persistent link: https://www.econbiz.de/10011449307
Saved in:
24
Discrete negative emotions and counterproductive work behavior
Bauer, Jeremy A.
;
Spector, Paul E.
- In:
Human performance
28
(
2015
)
4
,
pp. 307-331
Persistent link: https://www.econbiz.de/10011392221
Saved in:
25
Accounts of self-gift giving : nature, context and emotions
Pereira Heath, Teresa
;
Tynan, Caroline
;
Ennew, Christine T.
- In:
European journal of marketing : EJM
49
(
2015
)
7/8
,
pp. 1067-1086
Persistent link: https://www.econbiz.de/10011338813
Saved in:
26
On the relationships among brand experience, hedonic emotions, and brand equity
Ding, Cherng G.
;
Tseng, Timmy H.
- In:
European journal of marketing : EJM
49
(
2015
)
7/8
,
pp. 994-1015
Persistent link: https://www.econbiz.de/10011338826
Saved in:
27
Investor sentiment, customer satisfaction and stock returns
Peng, Chi-lu
;
Lai, Kuan-ling
;
Chen, Maio-ling
;
Wei, An-pin
- In:
European journal of marketing : EJM
49
(
2015
)
5/6
,
pp. 827-850
Persistent link: https://www.econbiz.de/10011298082
Saved in:
28
Promoting boundary-spanning behavior among service personnel
Yoo, Jaewon
;
Arnold, Todd J.
;
Frankwick, Gary L.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1626-1647
Persistent link: https://www.econbiz.de/10010429780
Saved in:
29
Be rational or be emotional : advertising appeals, service types and consumer responses
Zhang, Hongxia
;
Sun, Jin
;
Liu, Fang
;
Knight, John G.
- In:
European journal of marketing : EJM
48
(
2014
)
11/12
,
pp. 2105-2126
Persistent link: https://www.econbiz.de/10010461802
Saved in:
30
The reflexive turn in key account management : beyond formal and post-bureaucratic prescriptions
Vanharanta, Markus
;
Gilchrist, Alan J. P.
;
Pressey, …
- In:
European journal of marketing : EJM
48
(
2014
)
11/12
,
pp. 2071-2104
Persistent link: https://www.econbiz.de/10010461805
Saved in:
31
The effect of service employees' accent on customer reactions
Tombs, Alastair
;
Hill, Sally Rao
- In:
European journal of marketing : EJM
48
(
2014
)
11/12
,
pp. 2051-2070
Persistent link: https://www.econbiz.de/10010461810
Saved in:
32
Understanding the "why" as well as the "how" : service performance is a function of prosocial motives and emotional labor
Maneotis, Sarina M.
;
Grandey, Alicia
;
Krauss, Autumn D.
- In:
Human performance
27
(
2014
)
1
,
pp. 80-97
Persistent link: https://www.econbiz.de/10010344828
Saved in:
33
Looking beyond impulse buying : a cross-cultural and multi-domain investigation of consumer impulsiveness
Sharma, Piyush
;
Sivakumaran, Bharadhwaj
;
Marshall, Roger
- In:
European journal of marketing : EJM
48
(
2014
)
5/6
,
pp. 1159-1179
Persistent link: https://www.econbiz.de/10010388092
Saved in:
34
Shame or pride? : the moderating role of self-construal on moral judgements concerning fashion counterfeits
Kim, Jae-eun
;
Johnson, Kim K. P.
- In:
European journal of marketing : EJM
48
(
2014
)
7/8
,
pp. 1431-1450
Persistent link: https://www.econbiz.de/10010414757
Saved in:
35
Recognising emotional expressions of complaining customers : a cross-cultural study
Tombs, Alastair G.
;
Russell-Bennett, Rebekah
; …
- In:
European journal of marketing : EJM
48
(
2014
)
7/8
,
pp. 1354-1374
Persistent link: https://www.econbiz.de/10010414765
Saved in:
36
Others service experiences : emotions, perceived justice, and behavior
Mattila, Anna
;
Hanks, Lydia
;
Wang, Chenya
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 552-571
Persistent link: https://www.econbiz.de/10010371632
Saved in:
37
A socio-cognitive approach to customer adherence in health care
Snell, Lan
;
White, Lesley
;
Dagger, Tracey
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 496-521
Persistent link: https://www.econbiz.de/10010371637
Saved in:
38
Examining the role of narrative performance appraisal comments on performance
David, Emily M.
- In:
Human performance
26
(
2013
)
5
,
pp. 430-450
Persistent link: https://www.econbiz.de/10010233270
Saved in:
39
Impact of store environment on impulse buying behavior
Mohan, Geetha
;
Sivakumaran, Bharadhwaj
;
Sharma, Piyush
- In:
European journal of marketing : EJM
47
(
2013
)
10
,
pp. 1711-1732
Persistent link: https://www.econbiz.de/10010201718
Saved in:
40
The Influence of anger, fear, and emotion regulation on ethical decision making
Kligyte, Vykinta
;
Connelly, Shane
;
Thiel, Chase
; …
- In:
Human performance
26
(
2013
)
4
,
pp. 297-326
Persistent link: https://www.econbiz.de/10010206888
Saved in:
41
Beauty, personality, and affect as antecedents of counterproductive work behavior receipt
Scott, Brent A.
;
Judge, Timothy A.
- In:
Human performance
26
(
2013
)
2
,
pp. 93-113
Persistent link: https://www.econbiz.de/10009762389
Saved in:
42
Employee emotional labour and quitting intentions : moderating effects of gender and age
Walsh, Gianfranco
;
Bartikowski, Boris
- In:
European journal of marketing : EJM
47
(
2013
)
8
,
pp. 1213-1237
Persistent link: https://www.econbiz.de/10009786593
Saved in:
43
The validity of narcissism and driving anger in predicting aggressive driving in a sample of young drivers
Edwards, Bryan D.
;
Warren, Christopher R.
;
Tubré, Travis C.
- In:
Human performance
26
(
2013
)
3
,
pp. 191-210
Persistent link: https://www.econbiz.de/10009786615
Saved in:
44
Sales manager support : fostering emotional health in salespeople
Kemp, Elyria
;
Borders, Aberdeen Leila
;
Ricks, Joe M. <Jr.>
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 635-654
Persistent link: https://www.econbiz.de/10009733003
Saved in:
45
Consuming spirituality : the pleasure of uncertainty
Shaw, Deirdre
;
Thomson, Jennifer
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 557-573
Persistent link: https://www.econbiz.de/10009733010
Saved in:
46
Adventure versus gratification : emotional shopping in online auctions
Lee, Min-young
;
Kim, Youn-kyung
;
Lee, Hyun-joo
- In:
European journal of marketing : EJM
47
(
2013
)
1/2
,
pp. 49-70
Persistent link: https://www.econbiz.de/10009718552
Saved in:
47
Within-person fluctuations of proactive behavior : how affect and experienced competence regulate work behavior
Fay, Doris
;
Sonnentag, Sabine
- In:
Human performance
25
(
2012
)
1
,
pp. 72-93
Persistent link: https://www.econbiz.de/10009505401
Saved in:
48
A meta-analytic investigation of the relationship between state affect, discrete emotions, and job performance
Shockley, Kristen M.
;
Ispas, Dan
;
Rossi, Michael E.
; …
- In:
Human performance
25
(
2012
)
5
,
pp. 377-411
Persistent link: https://www.econbiz.de/10009697089
Saved in:
49
Corporate social performance and consumer-retailer emotional attachment : the moderating role of individual traits
Vlachos, Pavlos A.
- In:
European journal of marketing : EJM
46
(
2012
)
11/12
,
pp. 1559-1580
Persistent link: https://www.econbiz.de/10009707876
Saved in:
50
Does rhetoric impact advertising effectiveness with liking controlled?
Huhmann, Bruce A.
;
Albinsson, Pia A.
- In:
European journal of marketing : EJM
46
(
2012
)
11/12
,
pp. 1476-1500
Persistent link: https://www.econbiz.de/10009707879
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