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~subject:"Strategisches Management"
~subject:"Konsumentenverhalten"
~isPartOf:"International journal of contemporary hospitality management"
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Strategisches Management
Konsumentenverhalten
Hotel industry
333
Hotellerie
333
Gastgewerbe
217
Hospitality industry
217
Tourism industry
97
Tourismuswirtschaft
97
Consumer behaviour
85
Tourism employees
78
Tourismusberufe
78
Dienstleistungsqualität
73
Service quality
73
Tourism
66
Bibliometrics
64
Bibliometrie
64
Customer satisfaction
59
Kundenzufriedenheit
59
Arbeitszufriedenheit
52
Job satisfaction
52
Beziehungsmarketing
49
Relationship marketing
49
Arbeitsverhalten
47
Hospital
47
Krankenhaus
47
Work behaviour
47
Tourismus
44
Hospitality
40
Firm performance
38
Unternehmenserfolg
38
Human Resource Management
36
Personalmanagement
36
Hotels
34
USA
29
United States
29
China
28
Employee retention
27
Mitarbeiterbindung
27
Brand management
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Environmental management
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Mattila, Anna S.
4
Chen, Xiaohong
2
Cranage, David A.
2
Denizci Guillet, Basak
2
Han, Heesup
2
Harrington, Robert J.
2
Jeong, Miyoung
2
Kuo, Pei-Jou
2
Law, Chun Hung Roberts
2
Nicolau, Juan Luis
2
Qu, Hailin
2
Shin, Hakseung
2
Shoemaker, Stowe
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Su, LuJun
2
Swanson, Scott R.
2
Afaq, Anam
1
Akhtar, Nadeem
1
Albayrak, Tahir
1
Alberca Oliver, María del Pilar
1
Alnawas, Ibrahim
1
Altinay, Levent
1
Aparicio-Valverde, Mireia
1
Aragon-Correa, Juan Alberto
1
Ataul Karim Patwary
1
Avcikurt, Cevdet
1
Balikçioglu, Sevgi
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Belarmino, Amanda Mapel
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Bharwani, Sonia
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Bi, Jian-Wu
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Bilgihan, Anil
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Cassia, Fabio
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Castillo-Manzano, José Ignacio
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International journal of contemporary hospitality management
International journal of hospitality management
251
Journal of hospitality marketing & management
89
Journal of travel and tourism marketing
56
Tourism management : research, policies, practice
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Tourism management perspectives : TMP
24
Journal of hospitality and tourism insights
23
Journal of retailing and consumer services
17
Journal of revenue and pricing management
17
Tourism economics : the business and finance of tourism and recreation
17
The Cornell hospitality quarterly
14
Journal of business research : JBR
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
Journal of vacation marketing : an international journal
12
Tourism analysis : an interdisciplinary tourism & hospitality journal
12
Tourism and hospitality research : THR
11
Tourism and hospitality research : the surrey quarterly review
10
Journal of vacation marketing
9
The Cornell School of hotel administration handbook of applied hospitality strategy
9
Tourism review : the official journal of the AIEST
9
Journal of Islamic marketing
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
International journal of services, economics and management
6
Administrative Sciences : open access journal
5
Asia Pacific journal of marketing and logistics
5
Cogent business & management
5
Enlightening tourism : ET ; a pathmaking journal
5
Handbook of hospitality strategic management
5
International journal of revenue management : IJRM
5
Service business
5
Services marketing quarterly
5
Economic research
4
Global business and finance review
4
Information technology & tourism
4
International journal of management practice : IJMP
4
International journal of technology marketing : IJTMkt
4
Journal for global business advancement : JGBA
4
The journal of services marketing
4
The service industries journal
4
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ECONIS (ZBW)
97
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1
AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts
Liu, Aijing
;
Ma, Emily Jintao
;
Wang, Yao-Chin
;
Xu, Shi
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 274-291
Persistent link: https://www.econbiz.de/10014483425
Saved in:
2
Daily online review sentiment and hotel performance
Nicolau, Juan Luis
;
Xiang, Zheng
;
Wang, Dan
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 790-811
Persistent link: https://www.econbiz.de/10014483773
Saved in:
3
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
4
Visitors' eco-innovation adoption and green consumption behavior : the case of green hotels
Sharma, Tanmay
;
Chen, Joseph
;
Ramos, William D.
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014483804
Saved in:
5
New insights into hotel customer's revisiting intentions, based on big data
Marandi, Aliakbar
;
Tasavori, Misagh
;
Najmi, Manoochehr
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 292-311
Persistent link: https://www.econbiz.de/10014483426
Saved in:
6
Going green : an application of personal value theory to understand consumers visiting intention toward green hotels in Pakistan
Raza, Ali
;
Muhammad Farrukh
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3322-3343
Persistent link: https://www.econbiz.de/10014334304
Saved in:
7
Examining the negative relationship between length of stay at a hotel and customer satisfaction : evidence from online customer reviews
Kim, Jong Min
;
Han, Jeongsoo
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4099-4116
Persistent link: https://www.econbiz.de/10014430082
Saved in:
8
Airbnb vs hotel? : customer selection behaviors in upward and downward COVID-19 trends
Nicolau, Juan Luis
;
Sharma, Abhinav
;
Shin, Hakseung
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4384-4406
Persistent link: https://www.econbiz.de/10014430117
Saved in:
9
Exploring open innovation engagement process of hotel brand community members : motivation, empowerment and consequences
Shin, Hakseung
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4451-4467
Persistent link: https://www.econbiz.de/10014430128
Saved in:
10
Strategic talent management in hotels during COVID-19 : upper echelons and dynamic attention-based perspectives
Garavan, Thomas N.
;
Sheerin, Corina
;
Koukpaki, Serge
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
8
,
pp. 2728-2754
Persistent link: https://www.econbiz.de/10014314870
Saved in:
11
How do consumers select between hotels and Airbnb? : a hierarchy of importance in accommodation choice
Mody, Makarand Amrish
;
Jung, Sean
;
Dogru, Tarik
;
Suess, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1191-1218
Persistent link: https://www.econbiz.de/10014280762
Saved in:
12
Fostering customer loyalty across countries in hospitality and tourism : a meta-analysis of cultural values as moderators
Qi, Xiaoxiao
;
Shi, Da
;
Huang, Zixuan
;
Chang, Wen
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1602-1619
Persistent link: https://www.econbiz.de/10014280870
Saved in:
13
Inspiring guests' imagination of "home away from home" to choose Airbnb through brand storytelling
Zheng, Chunhui
;
Zhang, Jia
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 2136-2156
Persistent link: https://www.econbiz.de/10014280944
Saved in:
14
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
15
Social CRM : linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry
Afaq, Anam
;
Gaur, Loveleen
;
Singh, Gurmeet
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 992-1009
Persistent link: https://www.econbiz.de/10013546105
Saved in:
16
Effects of inertia and switching costs on customer retention : a study of budget hotels in China
Li, Zhiyong
;
Long, Mang
;
Huang, Songshan
;
Duan, Zhaohan
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1030-1050
Persistent link: https://www.econbiz.de/10013546110
Saved in:
17
A reflection of greenwashing practices in the hospitality industry : a scoping review
Majeed, Salman
;
Kim, Woo Gon
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1125-1146
Persistent link: https://www.econbiz.de/10013546116
Saved in:
18
Addicted to cruises? : key drivers of cruise ship loyalty behavior through an e-WOM approach
Castillo-Manzano, José Ignacio
;
Castro Nuño, Mercedes
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 361-381
Persistent link: https://www.econbiz.de/10012798196
Saved in:
19
Role of affective forecasting in customers' hotel service experiences
Lajante, Mathieu
;
Ladhari, Riadh
;
Massa, Elodie
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1062-1083
Persistent link: https://www.econbiz.de/10013164525
Saved in:
20
Redefining luxury service with technology implementation : the impact of technology on guest satisfaction and loyalty in a luxury hotel
Shin, Hyejo Hailey
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1491-1514
Persistent link: https://www.econbiz.de/10013164618
Saved in:
21
"A home away from hem" : exploring and assessing hotel staycation as the new normal in the Covid-19 era
Yan, Qi
;
Shen, Huawen
;
Hu, Yunhong
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1607-1628
Persistent link: https://www.econbiz.de/10013164626
Saved in:
22
Consumers' untrust and behavioral intentions in the backdrop of hotel booking attributes
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
;
Islam, Tahir
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 2026-2047
Persistent link: https://www.econbiz.de/10013412136
Saved in:
23
Is coolness important to luxury hotel brand management? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
24
The joint influence of the timing and framing of an online upselling message on consumer perceptions : the roles of construal level and reactance
Denizci Guillet, Basak
;
Mattila, Anna S.
;
Peng, Zixi
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2516-2534
Persistent link: https://www.econbiz.de/10013412655
Saved in:
25
An integrated duality theory framework (IDTF) : marking pathways for consumer decision-making researchers in the hospitality and tourism industry
Stylos, Nikolaos
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2597-2619
Persistent link: https://www.econbiz.de/10013412690
Saved in:
26
Customers' perceptions of hotel AI-enabled voice assistants : does brand matter?
Cai, Ruiying
;
Cain, Lisa Nicole
;
Jeon, Hyeongjin
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 2807-2831
Persistent link: https://www.econbiz.de/10013412817
Saved in:
27
Cue congruence effects of attribute performance and hosts' service quality attributes on room sales on peer-to-peer accommodation platforms
Chen, Dongzhi
;
Bi, Jian-Wu
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3634-3654
Persistent link: https://www.econbiz.de/10013412934
Saved in:
28
A systematic review of empirical studies of pro-environmental behavior in hospitality and tourism contexts
Lin, Mao-Tang
;
Zhu, Dan
;
Liu, Claire
;
Kim, Peter Beomcheol
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 3982-4006
Persistent link: https://www.econbiz.de/10013413259
Saved in:
29
An integrative model of facial recognition check-in technology adoption intention : the perspective of hotel guests in Singapore
Huey Chern Boo
;
Chua, Bee-Lia
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4052-4079
Persistent link: https://www.econbiz.de/10013413301
Saved in:
30
"Building back better" : the impact of the COVID-19 pandemic on the resilience of the hospitality and tourism industries
Colmekcioglu, Nazan
;
Dineva, Denitsa
;
Lu, Xiaoming
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4103-4122
Persistent link: https://www.econbiz.de/10013413321
Saved in:
31
Exploring the impact of social media platform image on hotel customers' visit intention
Ho, Juei-Ling
;
Chen, Kuan-Ying
;
Wang, Lan-Hsun
;
Yeh, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4206-4226
Persistent link: https://www.econbiz.de/10013413353
Saved in:
32
Positive and negative switching barriers : promoting hotel customer citizenship behaviour through brand attachment
Lee, Chang-Hun
;
Kim, Hye-Rhim
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4288-4311
Persistent link: https://www.econbiz.de/10013413365
Saved in:
33
Linking environmental knowledge, environmental responsibility, altruism, and intention toward green hotels through ecocentric and anthropocentric attitudes
Ataul Karim Patwary
;
Mostafa Rasoolimanesh, S.
;
Md …
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4653-4673
Persistent link: https://www.econbiz.de/10013455348
Saved in:
34
Strategic human resources management research in hospitality and tourism : a review of current literature and suggestions for the future
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 48-67
Persistent link: https://www.econbiz.de/10011611087
Saved in:
35
Competencies of hotel general managers : a conceptual framework
Bharwani, Sonia
;
Talib, Parvaiz
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 393-418
Persistent link: https://www.econbiz.de/10011611252
Saved in:
36
Building brand relationship quality among hotel loyalty program members
Lo, Ada S.
;
Im, Holly Hyunjung
;
Chen, Yong
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 458-488
Persistent link: https://www.econbiz.de/10011611273
Saved in:
37
The role of extraversion and agreeableness traits on Gen Y's attitudes and willingness to pay for green hotels
Tang, Candy Mei Fung
;
Lam, Desmond
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 607-623
Persistent link: https://www.econbiz.de/10011611981
Saved in:
38
Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website : a text mining approach
Lee, Minwoo
;
Jeong, Miyoung
;
Lee, Jongseo
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 762-783
Persistent link: https://www.econbiz.de/10011687726
Saved in:
39
Past experience, traveler personality and tripographics on intention to use Airbnb
Poon, Ka Yin
;
Huang, Wei-Jue
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2425-2443
Persistent link: https://www.econbiz.de/10011761819
Saved in:
40
Unveiling the role of information levels in consumers' evaluative process on opaque-selling hotel websites
Chen, Hsiangting Shatina
;
Jai, Tun-Min
;
Yuan, Jingxue
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2139-2158
Persistent link: https://www.econbiz.de/10011783590
Saved in:
41
Country-of-operation and brand images : evidence from the Chinese hotel industry
Lee, Seonjeong
;
Oh, Haemoon
;
Hsu, Cathy H. C.
- In:
International journal of contemporary hospitality management
29
(
2017
)
7
,
pp. 1814-1833
Persistent link: https://www.econbiz.de/10011777000
Saved in:
42
Sustainable international tourist hotels : the role of the executive chef
Wan, Tung-Hsuan
;
Hsu, Yun-Shu
;
Wong, Jehn-Yih
;
Liu, Shin-Hao
- In:
International journal of contemporary hospitality management
29
(
2017
)
7
,
pp. 1873-1891
Persistent link: https://www.econbiz.de/10011777022
Saved in:
43
How does perceived corporate social responsibility contribute to green consumer behavior of Chinese tourists : a hotel context
Su, LuJun
;
Swanson, Scott R.
;
Hsu, Maxwell
;
Chen, Xiaohong
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3157-3176
Persistent link: https://www.econbiz.de/10011804956
Saved in:
44
The impact of green experience on customer satisfaction : evidence from TripAdvisor
Yu, Yixiu
;
Li, Xu
;
Jai, Tun-Min Catherine
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1340-1361
Persistent link: https://www.econbiz.de/10011732096
Saved in:
45
Periodicity analysis and a model structure for consumer behavior on hotel online search interest in the US
Liu, Juan
;
Li, Xue
;
Guo, Ya
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1486-1500
Persistent link: https://www.econbiz.de/10011732161
Saved in:
46
The power of self-service technologies in creating transcendent service experiences : the paradox of extrinsic attributes
Wei, Wei
;
Torres, Edwin N.
;
Hua, Nan
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1599-1618
Persistent link: https://www.econbiz.de/10011732197
Saved in:
47
Analyzing conversion rates in online hotel booking : the role of customer reviews, recommendations and rank order in search listings
Cezar, Asunur
;
Öğüt, Hulisi
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 286-304
Persistent link: https://www.econbiz.de/10011459807
Saved in:
48
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
Saved in:
49
Back to the future : progress and trends in hotel loyalty marketing
Tanford, Sarah
;
Shoemaker, Stowe
;
Dinca, Alexandra
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1937-1967
Persistent link: https://www.econbiz.de/10011624195
Saved in:
50
Modeling guests' intentions to use mobile apps in hotels : the roles of personalization, privacy, and involvement
Morosan, Cristian
;
DeFranco, Agnes
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1968-1991
Persistent link: https://www.econbiz.de/10011624200
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