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subject:"Beziehungsmarketing"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~isPartOf:"Journal of business research : JBR"
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Beziehungsmarketing
Lieferantenmanagement
290
Supplier relationship management
290
Relationship marketing
99
B-to-B-Marketing
75
Business-to-business marketing
75
Lieferkette
50
Supply chain
50
Confidence
36
Vertrauen
36
Business network
34
Unternehmensnetzwerk
34
Inter-firm cooperation
33
Unternehmenskooperation
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Innovation
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Consumer behaviour
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Konsumentenverhalten
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Firm performance
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Innovation management
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Innovationsmanagement
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Unternehmenserfolg
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Customer satisfaction
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Kundenzufriedenheit
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Trust
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E-commerce
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Electronic Commerce
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Social network
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Soziales Netzwerk
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Betriebliche Wertschöpfung
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China
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Transaction costs
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Transaktionskosten
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Value creation
16
Marketing management
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Marketingmanagement
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Produktentwicklung
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Social relations
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Naudé, Peter
3
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Henneberg, Stephan
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Hermes, Jan
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Leischnig, Alexander
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Nor Asiah Omar
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Zuraidah Zainol
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1
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of business research : JBR
Industrial marketing management : the international journal for industrial and high-tech firms
205
The journal of business & industrial marketing
109
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
Journal of marketing
21
Journal of strategic marketing
21
The journal of services marketing
19
SpringerLink / Bücher
18
Gabler Edition Wissenschaft
16
International journal of production economics
14
Journal of retailing and consumer services
14
Springer eBook Collection / Business and Economics
14
The service industries journal
13
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Service business
12
Journal of personal selling & sales management
11
Services marketing quarterly
10
International journal of procurement management
9
Marketing intelligence & planning
9
Neue betriebswirtschaftliche Forschung : Nbf
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
Marketing theory
8
The international journal of bank marketing : IJBM
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Interaktionen im Dienstleistungsbereich
7
International journal of hospitality management
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Basler Schriften zum Marketing
6
Die Betriebswirtschaft : DBW
6
Handbook of relationship marketing
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of customer behaviour
6
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ECONIS (ZBW)
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1
"Good times - bad times" : relationship marketing through business cycles
Mora Cortez, Roberto
;
Johnston, Wsley J.
;
Ehret, Michael
- In:
Journal of business research : JBR
165
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014332158
Saved in:
2
Reappraising the roles of review valence and conflict in online relationships
Liu, Ran
;
Ford, John B.
;
Zhang, Weiyong
;
Bonnici, Joseph
- In:
Journal of business research : JBR
167
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014383191
Saved in:
3
Compensating for interpersonal relationships with brand relationships : a two-dimensional view
Jang, Eunyoung
;
Arens, Zachary G.
- In:
Journal of business research : JBR
157
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014229199
Saved in:
4
Digitalizing customer journeys in B2B markets
Lundin, Lisa
;
Kindström, Daniel
- In:
Journal of business research : JBR
157
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014229582
Saved in:
5
Impact of socioeconomic values collaboration on performance in franchising
Dubey, Vivek Kumar
;
Matthes, Joseph M.
;
Saini, Amit
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014302533
Saved in:
6
Innovation activity and the outcomes of B2C, B2B, and B2G E-Commerce in EU countries
Škare, Marinko
;
Gavurova, Beata
;
Rigelsky, Martin
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303686
Saved in:
7
Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance
Muhammad Sabbir Rahman
;
Bag, Surajit
;
Gupta, Shivam
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013534254
Saved in:
8
Does strategic management of digital technologies influence electronic word-of-mouth (eWOM) and customer loyalty? : empirical insights from B2B platform economy
Belhadi, Amine
;
Kamble, Sachin S.
;
Benkhati, Imane
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013534277
Saved in:
9
Emergence of social impact in company-NGO relationships in corporate volunteering
Brzustewicz, Paweł
;
Escher, Iwona
;
Hatami, Akram
; …
- In:
Journal of business research : JBR
140
(
2022
),
pp. 62-75
Persistent link: https://www.econbiz.de/10013040702
Saved in:
10
Lightening the dark side of customer participation : the mitigating role of relationship performance in business-to-business project contexts
Hurtak, Stefan
;
Kashyap, Vishal
;
Ehret, Michael
- In:
Journal of business research : JBR
140
(
2022
),
pp. 220-231
Persistent link: https://www.econbiz.de/10013040733
Saved in:
11
Appropriate service robots in exchange and communal relationships
Chang, Woojung
;
Kim, Kyoungmi
- In:
Journal of business research : JBR
141
(
2022
),
pp. 462-474
Persistent link: https://www.econbiz.de/10013168036
Saved in:
12
How digitalized interactive platforms create new value for customers by integrating B2B and B2C models? : an empirical study in China
He, Jiaxun
;
Zhang, Shuang
- In:
Journal of business research : JBR
142
(
2022
),
pp. 694-706
Persistent link: https://www.econbiz.de/10013168453
Saved in:
13
The effectiveness of AI salesperson vs. human salesperson across the buyer-seller relationship stages
Chang, Woojung
- In:
Journal of business research : JBR
148
(
2022
),
pp. 241-251
Persistent link: https://www.econbiz.de/10013325475
Saved in:
14
The social impact of the Nokia-Elcoteq business relationship : examining the consequences of legitimating relationship norms
Ojansivu, Ilkka
;
Laari-Salmela, Sari
;
Hermes, Jan
- In:
Journal of business research : JBR
149
(
2022
),
pp. 193-206
Persistent link: https://www.econbiz.de/10013325584
Saved in:
15
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
16
Business-to-business salespeople and political skill : relationship building, deviance, and performance
Good, Megan C.
;
Schwepker, Charles H. <Jr.>
- In:
Journal of business research : JBR
139
(
2022
),
pp. 32-43
Persistent link: https://www.econbiz.de/10013194145
Saved in:
17
Value of corporate social responsibility for multiple stakeholders and social impact : relationship marketing perspective
Pfajfar, Gregor
;
Shoham, Aviv
;
Małecka, Agnieszka
; …
- In:
Journal of business research : JBR
143
(
2022
),
pp. 46-61
Persistent link: https://www.econbiz.de/10013194504
Saved in:
18
Suppliers' loyalty to their sharing platform : the influence of multiple roles
Roßmannek, Oliver
;
David, Natalie
;
Schramm-Klein, Hanna
- In:
Journal of business research : JBR
143
(
2022
),
pp. 272-281
Persistent link: https://www.econbiz.de/10013194534
Saved in:
19
A longitudinal study of B2B customer engagement in LinkedIn : the role of brand personality
Mora Cortez, Roberto
;
Ghosh Dastidar, Ayan
- In:
Journal of business research : JBR
145
(
2022
),
pp. 92-105
Persistent link: https://www.econbiz.de/10013197884
Saved in:
20
When customer involvement hinders/promotes product innovation performance : the concurrent effect of relationship quality and role ambiguity
Najafi-Tavani, Saeed
;
Zaefarian, Ghasem
;
Robson, Matthew J.
- In:
Journal of business research : JBR
145
(
2022
),
pp. 130-143
Persistent link: https://www.econbiz.de/10013197888
Saved in:
21
AI and digitalization in relationship management : impact of adopting AI-embedded CRM system
Chatterjee, Sheshadri
;
Chaudhuri, Ranjan
;
Vrontis, Demetris
- In:
Journal of business research : JBR
150
(
2022
),
pp. 437-450
Persistent link: https://www.econbiz.de/10013365740
Saved in:
22
The dark side of channel rewards for observer distributors : a social comparison perspective
Zeng, Fue
;
Huang, Ying
;
Xiao, Zhenxin
;
Wang, Cheng Lu
; …
- In:
Journal of business research : JBR
132
(
2021
),
pp. 441-452
Persistent link: https://www.econbiz.de/10012581684
Saved in:
23
How green product demands influence industrial buyer/seller relationships, knowledge, and marketing dynamic capabilities
Dahlquist, Steven H.
- In:
Journal of business research : JBR
136
(
2021
),
pp. 402-413
Persistent link: https://www.econbiz.de/10012663218
Saved in:
24
The effects of platform governance mechanisms on customer participation in supplier new product development
Wei, Ruiqi
;
Wang, Xinchun
;
Chang, Yu
- In:
Journal of business research : JBR
137
(
2021
),
pp. 475-487
Persistent link: https://www.econbiz.de/10012665786
Saved in:
25
How customer entitlement influences supplier performance in B2B relationships in emerging economy? : a moderated mediation model of institutional environments
Wang, Yonggui
;
Zhang, Lu
- In:
Journal of business research : JBR
134
(
2021
),
pp. 689-700
Persistent link: https://www.econbiz.de/10012643947
Saved in:
26
The maturity of relationship management and firm performance : a step toward relationship management middle-range theory
Deszczyński, Bartosz
;
Beręsewicz, Maciej
- In:
Journal of business research : JBR
135
(
2021
),
pp. 358-372
Persistent link: https://www.econbiz.de/10012647878
Saved in:
27
The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty
Jung, Jin Ho
;
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
Journal of business research : JBR
122
(
2021
),
pp. 362-372
Persistent link: https://www.econbiz.de/10012420421
Saved in:
28
Performance effects of trust-dependence congruence : the mediating role of relational behaviors
Yang, Wei
;
Zhang, Yu
;
Zhou, Yin
;
Zhang, Leinan
- In:
Journal of business research : JBR
129
(
2021
),
pp. 341-350
Persistent link: https://www.econbiz.de/10012509665
Saved in:
29
Extending B2B brands into the B2C market : whether, when, and how brands should emphasize B2B industry background
Zhou, Zhimin
;
Ding, Yi
;
Feng, Wenting
;
Ke, Nianman
- In:
Journal of business research : JBR
130
(
2021
),
pp. 364-375
Persistent link: https://www.econbiz.de/10012544812
Saved in:
30
Inertia, boredom, and complacency in business-to-business relationships : identifying and interpreting antecedents and manifestations
Vafeas, Mario
;
Hughes, Tim
- In:
Journal of business research : JBR
130
(
2021
),
pp. 210-220
Persistent link: https://www.econbiz.de/10012544830
Saved in:
31
Dark-side-effect contagion in business relationships
Zhang, Yumeng
;
Leischnig, Alexander
;
Heirati, Nima
; …
- In:
Journal of business research : JBR
130
(
2021
),
pp. 260-270
Persistent link: https://www.econbiz.de/10012544831
Saved in:
32
Assessing the dissolution of horizontal marketing relationships : the case of corporate sponsorship of sport
Jensen, Jonathan A.
;
Cornwell, T. Bettina
- In:
Journal of business research : JBR
124
(
2021
),
pp. 790-799
Persistent link: https://www.econbiz.de/10012494023
Saved in:
33
Managing relationships on social media in business-to-business organisations
Cartwright, Severina
;
Davies, Iain
;
Archer-Brown, Chris
- In:
Journal of business research : JBR
125
(
2021
),
pp. 120-134
Persistent link: https://www.econbiz.de/10012494050
Saved in:
34
When an interfirm relationship is ending : the dark side of managerial ties and relationship intimacy
Zhang, Chuang
;
Du, Nan
;
Zhang, Xubing
- In:
Journal of business research : JBR
125
(
2021
),
pp. 227-238
Persistent link: https://www.econbiz.de/10012494093
Saved in:
35
Purchaser perceptions of early phase supplier relationships : the role of similarity and likeability
Nagel, Duane M.
;
Giunipero, Larry C.
;
Jung, Hyeyoon
; …
- In:
Journal of business research : JBR
128
(
2021
),
pp. 174-186
Persistent link: https://www.econbiz.de/10012494450
Saved in:
36
Standardized vs. customized firm-initiated interactions : their effect on customer gratitude and performance in a B2B context
Ruz-Mendoza, Miguel Á.
;
Trifu, Andreea
;
Cambra-Fierro, …
- In:
Journal of business research : JBR
133
(
2021
),
pp. 341-353
Persistent link: https://www.econbiz.de/10012590245
Saved in:
37
Examining the effects of mutual information sharing and relationship empathy : a social penetration theory perspective
Mangus, Stephanie M.
;
Bock, Dora E.
;
Jones, Eli
;
Folse, …
- In:
Journal of business research : JBR
109
(
2020
),
pp. 375-384
Persistent link: https://www.econbiz.de/10012238083
Saved in:
38
Overcoming vulnerability : channel design strategies to alleviate vulnerability perceptions in customer journeys
Wünderlich, Nancy V.
;
Hogreve, Jens
;
Chowdhury, Ilma Nur
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 377-386
Persistent link: https://www.econbiz.de/10012257627
Saved in:
39
Configuring effective client-adviser interactions
Leischnig, Alexander
;
Kasper-Brauer, Kati
;
Thornton, …
- In:
Journal of business research : JBR
115
(
2020
),
pp. 234-240
Persistent link: https://www.econbiz.de/10012271131
Saved in:
40
Organizing actor engagement : a platform perspective
Blasco-Arcas, Lorena
;
Alexander, Matthew
;
Sörhammar, David
- In:
Journal of business research : JBR
118
(
2020
),
pp. 74-85
Persistent link: https://www.econbiz.de/10012287589
Saved in:
41
Customer engagement and relationships in multi-actor service ecosystems
Sharma, Piyush
;
Jain, Kokil
;
Kingshott, Russel P. J.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 487-494
Persistent link: https://www.econbiz.de/10012417370
Saved in:
42
Buyer dependence in B2B relationships : the role of supplier investments, commitment form, and trust
Padgett, Daniel
;
Hopkins, Christopher D.
;
Williams, Zac
- In:
Journal of business research : JBR
119
(
2020
),
pp. 13-24
Persistent link: https://www.econbiz.de/10012416923
Saved in:
43
Relationship learning and international customer involvement in new product design : the moderating roles of customer dependence and cultural distance
Najafi-Tavani, Zhaleh
;
Mousavi, Sahar
;
Zaefarian, Ghasem
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 42-58
Persistent link: https://www.econbiz.de/10012417088
Saved in:
44
Client dependence : a boon or bane for vendor innovation? : a competitive mediation framework in IT outsourcing
Gopalakrishnan, Shanthi
;
Zhang, Haisu
- In:
Journal of business research : JBR
103
(
2019
),
pp. 407-416
Persistent link: https://www.econbiz.de/10012104287
Saved in:
45
Propensity to trust salespeople : a contingent multilevel-multisource examination
Friend, Scott B.
;
Johnson, Jeff S.
;
Sohi, Ravipreet S.
- In:
Journal of business research : JBR
83
(
2018
),
pp. 1-9
Persistent link: https://www.econbiz.de/10011775837
Saved in:
46
Facilitating dynamic marketing capabilities development for domestic and foreign firms in an emerging economy
Xu, Hangjun
;
Guo, Huiling
;
Zhang, Jing
;
Dang, Anh
- In:
Journal of business research : JBR
86
(
2018
),
pp. 141-152
Persistent link: https://www.econbiz.de/10011855266
Saved in:
47
Managing customer relationships in the emerging markets : guanxi as a driver of Chinese customer loyalty
Lee, Liane W. Y.
;
Tang, Yiming
;
Yip, Leslie S. C.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 356-365
Persistent link: https://www.econbiz.de/10011855359
Saved in:
48
The determinants of franchise brand loyalty in B2B markets : an emerging market perspective
Nyadzayo, Munyaradzi W.
;
Matanda, Margaret J.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 435-445
Persistent link: https://www.econbiz.de/10011855371
Saved in:
49
Examining relationship value in cross-border business relationships : a comparison between correlational and configurational approaches
Skarmeas, Dionysis
;
Saridakis, Charalampos
;
Leonidou, …
- In:
Journal of business research : JBR
89
(
2018
),
pp. 280-286
Persistent link: https://www.econbiz.de/10011881788
Saved in:
50
Always trust in old friends? : effects of reciprocity in bilateral asset specificity on trust in international B2B partnerships
Liu, Yen-Hung Steven
;
Deligonul, Seyda
;
Cavusgil, Erin
; …
- In:
Journal of business research : JBR
90
(
2018
),
pp. 171-185
Persistent link: https://www.econbiz.de/10011882015
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