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Hotel industry
197
Hotellerie
197
Consumer behaviour
76
Konsumentenverhalten
76
Dienstleistungsqualität
47
Service quality
47
Customer satisfaction
46
Kundenzufriedenheit
46
Beziehungsmarketing
38
Relationship marketing
38
Tourism employees
27
Tourismusberufe
27
Internet marketing
25
Online-Marketing
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Arbeitszufriedenheit
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Job satisfaction
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Karatepe, Osman M.
7
Han, Heesup
6
Law, Chun Hung Roberts
5
Cobanoglu, Cihan
4
Okumus, Fevzi
4
Altinay, Levent
3
Huang, Songshan
3
Hung, Kam
3
Khoo-Lattimore, Catheryn
3
Kim, Mi Ran
3
Knutson, Bonnie J.
3
Köseoglu, Mehmet Ali
3
Nunkoo, Robin
3
O'Connor, Peter
3
Okumus, Bendegul
3
Prayag, Girish
3
Prentice, Catherine
3
Tanford, Sarah
3
Wilkins, Hugh
3
Xiang, Zheng
3
Ali, Faizan
2
Amin, Muslim
2
Assaker, Guy
2
Babajee, Reena Bhattu
2
Bai, Billy
2
Baloglu, Seyhmus
2
Chen, Hsiangting Shatina
2
Chi, Christina G.
2
Denizci Guillet, Basak
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Ekinci, Yuksel
2
Fong, Lawrence Hoc Nang
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Gil Saura, Irene
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Hancer, Murat
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Kim, Peter Beomcheol
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Law, Rob
2
Lee, Seonjeong
2
Liu, Chun
2
Lopes, Sergio Dominique
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Journal of hospitality marketing & management
International journal of hospitality management
900
International journal of contemporary hospitality management
333
Tourism management : research, policies, practice
268
Tourism economics : the business and finance of tourism and recreation
156
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
106
Journal of travel and tourism marketing
106
Tourism management perspectives : TMP
97
The service industries journal
68
Journal of revenue and pricing management
67
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
61
Journal of hospitality and tourism insights
60
Tourism and hospitality research : the surrey quarterly review
54
Tourism analysis : an interdisciplinary tourism & hospitality journal
45
Journal of business research : JBR
44
The Cornell hospitality quarterly
43
Hospitality Development : Hotelprojekte erfolgreich planen und umsetzen
36
Tourism and hospitality research : THR
35
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
32
The real estate finance journal
29
The Cornell School of hotel administration handbook of applied hospitality strategy
28
Journal of vacation marketing : an international journal
26
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
26
Cornell hospitality quarterly : CQ
25
Service business
25
Economic research
24
International journal of revenue management : IJRM
23
Tourism review : the official journal of the AIEST
22
Administrative Sciences : open access journal
21
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
21
Enlightening tourism : ET ; a pathmaking journal
20
Journal of retailing and consumer services
20
Hospitality Controlling : erfolgreiche Konzepte für die Hotellerie
19
International journal of leisure and tourism marketing : IJLTM
19
Global business and finance review
17
Hotel Real Estate Management : Grundlagen, Spezialbereiche, Fallbeispiele
16
Information technology & tourism
15
Journal of vacation marketing
15
The international journal of human resource management
14
Amfiteatru economic : an economic and business research periodical
13
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ECONIS (ZBW)
197
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1
Is the information on green hotel websites aligned with the drivers affecting customers' intention to visit green hotels? : a mixed-methods approach
Ray, Arghya
;
Sachdeva, Itisha
;
Rana, Nripendra P.
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10014438598
Saved in:
2
Hotel services in the digital age : Heterogeneity in guests' contactless technology acceptance
Qiu, Richard T. R.
;
Park, Jinah
;
Hao, Fei
;
Chon, Kaye
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 33-56
Persistent link: https://www.econbiz.de/10014438600
Saved in:
3
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
4
Good or excellent? : factors determining online hotel ratings : a spatial approach
Valenzuela-Ortiz, Andrea
;
Castañeda García, J. Alberto
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 208-232
Persistent link: https://www.econbiz.de/10014511802
Saved in:
5
Who’s asking? : social platform and research sponsors' identity biases in guests' hospitality experience-reviews : a case study of Spanish hotels
Woodside, Arch G.
;
Bernal, Pedro Mir
;
Garraza, Teresa Sabada
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 233-250
Persistent link: https://www.econbiz.de/10014511803
Saved in:
6
Hi Alexa, do hotel guests have privacy concerns with you? : a cross-cultural study
Kim, Jungsun
;
Erdem, Mehmet
;
Kim, Boran
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 360-383
Persistent link: https://www.econbiz.de/10014511810
Saved in:
7
From screen to service : how corporate social responsibility messages on social media shape hotel consumer advocacy
Ahmad, Naveed
;
Ahmad, Aqeel
;
Lewandowska, Anna
;
Han, Heesup
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 384-413
Persistent link: https://www.econbiz.de/10014511811
Saved in:
8
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
9
Reexamination of consumers' willingness to stay at green hotels : rethinking the role of social identity theory, value-belief-norm theory, and theory of planned behavior
Wang, Lei
;
Zhang, Qi
;
Wong, Philip Pong Weng
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 547-581
Persistent link: https://www.econbiz.de/10014511830
Saved in:
10
Conceptualizing ethical leadership in Eastern cultural context and examining its impact on hotel employees' voice behavior
Wen, Biyan
;
Chi, Christina G.
- In:
Journal of hospitality marketing & management
32
(
2023
)
7
,
pp. 947-966
Persistent link: https://www.econbiz.de/10014369551
Saved in:
11
Green entrepreneurship orientation, green innovation and hotel performance : the moderating role of managerial environmental concern
Momayez, Ayatollah
;
Rasouli, Nasrin
;
Alimohammadirokni, …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 981-1004
Persistent link: https://www.econbiz.de/10014369553
Saved in:
12
Consequences of paradoxical leadership in the hotel setting : moderating role of work environment
Shehata, Ali Elsayed
;
Khan, Mukaram Ali
;
Rimsha Khalid
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 670-693
Persistent link: https://www.econbiz.de/10014319789
Saved in:
13
Exploring mental health from the perspective of DNA methylation : evidence from the hospitality employees
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Fan, Fang
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 792-817
Persistent link: https://www.econbiz.de/10014319798
Saved in:
14
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
15
Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam
;
Abbas, Haidar
;
Mousa, Mohamed
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
Saved in:
16
How does smart technology, artificial intelligence, automation, robotics, and algorithms (STAARA) awareness affect hotel employees’ career perceptions? : a disruptive innovation th...
Zhang, Xingtai
;
Jin, Hongyan
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 264-283
Persistent link: https://www.econbiz.de/10013545841
Saved in:
17
Improved or decreased? : customer experience with self-service technology versus human service in hotels in China
Liu, Chun
;
Hung, Kam
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 176-204
Persistent link: https://www.econbiz.de/10012821092
Saved in:
18
Corporate social responsibility and hotel financial performance
Babajee, Reena Bhattu
;
Seetanah, Boopen
;
Nunkoo, Robin
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 226-246
Persistent link: https://www.econbiz.de/10012821094
Saved in:
19
Impact of green human resource management practices on the environmental performance of green hotels
Irani, Foad
;
Kiliç, Hasan
;
Adeshola, Ibrahim
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 570-600
Persistent link: https://www.econbiz.de/10013327186
Saved in:
20
Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
Saved in:
21
Green message strategies and green brand image in a hotel context
Topcuoglu, Esra
;
Kim, Hyelin
;
Kim, Sungeun
;
Kim, Seontaik
- In:
Journal of hospitality marketing & management
31
(
2022
)
3
,
pp. 311-325
Persistent link: https://www.econbiz.de/10013177421
Saved in:
22
The influence of leadership commitment to service quality on hotel employees' brand citizenship behavior : a mediation and moderation analysis
Hung Trong Hoang
;
Nga Thi Thuy Ho
;
Nguyen, Ninh
- In:
Journal of hospitality marketing & management
31
(
2022
)
3
,
pp. 369-395
Persistent link: https://www.econbiz.de/10013177434
Saved in:
23
Evolving effects of COVID-19 safety precaution expectations, risk avoidance, and socio-demographics factors on customer hesitation toward patronizing restaurants and hotels
Chi, Christina G.
;
Ekinci, Yuksel
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
4
,
pp. 396-412
Persistent link: https://www.econbiz.de/10013177439
Saved in:
24
Toward pro-environmental performance in the hospitality industry : empirical evidence on the mediating and interaction analysis
Darvishmotevali, Mahlagha
;
Altinay, Levent
- In:
Journal of hospitality marketing & management
31
(
2022
)
4
,
pp. 431-457
Persistent link: https://www.econbiz.de/10013177441
Saved in:
25
Consumer adoption of green hotels : understanding the role of value, innovation, and involvement
Kamboj, Shampy
;
Matharu, Manita
;
Lim, Weng Marc
;
Ali, Faizan
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 819-849
Persistent link: https://www.econbiz.de/10013357140
Saved in:
26
Effects of high-performance work systems (HPWSs) on intellectual capital, organizational ambidexterity and knowledge absorptive capacity : evidence from the hotel industry
Gürlek, Mert
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 38-70
Persistent link: https://www.econbiz.de/10012423255
Saved in:
27
A fine-grained sentiment analysis of online guest reviews of economy hotels in China
Luo, Jiaqi
;
Huang, Songshan
;
Wang, Renwu
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 71-95
Persistent link: https://www.econbiz.de/10012423257
Saved in:
28
When positive reviews on social networking sites backfire : the role of social comparison and malicious envy
Feng, Wenting
;
Yang, Morgan X.
;
Yu, Irina Y.
;
Tu, Rungting
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10012423260
Saved in:
29
Moderating effects of rating on text and helpfulness in online hotel reviews : an analytical approach
Shin, Seunghun
;
Du, Qianzhou
;
Ma, Yufeng
;
Fan, Weiguo
; …
- In:
Journal of hospitality marketing & management
30
(
2021
)
2
,
pp. 159-177
Persistent link: https://www.econbiz.de/10012423287
Saved in:
30
An investigation of underlying dimensions of customers' perceptions of a safe hotel in the COVID-19 era : effects of those perceptions on hotel selection behavior
Atadil, Hilmi A.
;
Lu, Qiulin
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 655-672
Persistent link: https://www.econbiz.de/10012596498
Saved in:
31
Progress of hotel corporate social responsibility research in terms of theoretical, methodological, and thematic development
Qian, Jianwei
;
Law, Chun Hung Roberts
;
Wei, Jiewen
;
Li, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 717-737
Persistent link: https://www.econbiz.de/10012596506
Saved in:
32
How to fuel hotel employees' daily innovative work? : the interplay of daily affect and career future time perspective
Park, In-Jo
;
Yun, Dongwon
;
Kim, Peter Beomcheol
;
Hai, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 759-783
Persistent link: https://www.econbiz.de/10012596510
Saved in:
33
Emotional exhaustion and its consequences for hotel service quality : the critical role of workload and supervisor support
Grobelna, Aleksandra
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10012549261
Saved in:
34
Do corporate social responsibility (CSR) initiatives boost customer retention in the hotel industry? : a moderation-mediation approach
Srivastava, Shalini
;
Singh, Nidhi
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 459-485
Persistent link: https://www.econbiz.de/10012549269
Saved in:
35
How features embedded in eWOM predict hotel guest satisfaction : an application of artificial neural networks
Aakash, Aakash
;
Tandon, Abhishek
;
Aggarwal, Anu Gupta
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 486-507
Persistent link: https://www.econbiz.de/10012549271
Saved in:
36
Signaling effects of branded amenities on customer-based brand equity
Kim, Eun Joo
;
Baloglu, Seyhmus
;
Henthorne, Tony L.
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 508-527
Persistent link: https://www.econbiz.de/10012549273
Saved in:
37
The impact of hotel servicescape on customer mindfulness and brand experience : the moderating role of length of stay
Haobin, Ye Ben
;
Huiyue, Ye
;
Peng, Li
;
Fong, Lawrence …
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 592-610
Persistent link: https://www.econbiz.de/10012549287
Saved in:
38
Do job satisfaction and work engagement mediate the effects of psychological contract breach and abusive supervision on hotel employees' life satisfaction?
Ampofo, Emmanuel Twumasi
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 282-304
Persistent link: https://www.econbiz.de/10012513772
Saved in:
39
Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry?
Karatepe, Osman M.
;
Rezapouraghdam, Hamed
;
Hassannia, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 326-353
Persistent link: https://www.econbiz.de/10012513775
Saved in:
40
Facial recognition check-in services at hotels
Xu, Feng Zeng
;
Zhang, Yun
;
Zhang, Tingting
;
Wang, Jing
- In:
Journal of hospitality marketing & management
30
(
2021
)
3
,
pp. 373-393
Persistent link: https://www.econbiz.de/10012513782
Saved in:
41
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
42
Hospitality services in the post COVID-19 era : are we ready for high-tech and no touch service delivery in smart hotels?
Chen, Shu-Hsiang
;
Tzeng, Shian-Yang
;
Tham, Aaron
;
Chu, …
- In:
Journal of hospitality marketing & management
30
(
2021
)
8
,
pp. 905-928
Persistent link: https://www.econbiz.de/10012649558
Saved in:
43
Examining the effects of environmentally-specific servant leadership on green work outcomes among hotel employees : the mediating role of climate for green creativity
Aboramadan, Mohammed
;
Kundi, Yasir Mansoor
;
Farao, Caterina
- In:
Journal of hospitality marketing & management
30
(
2021
)
8
,
pp. 929-956
Persistent link: https://www.econbiz.de/10012649562
Saved in:
44
Humanlike robots as employees in the hotel industry : thematic content analysis of online reviews
Yu, Chung-En
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 22-38
Persistent link: https://www.econbiz.de/10012256116
Saved in:
45
Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa
;
Choe, Yeongbae
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
Saved in:
46
How do hotels manage food waste? : evidence from hotels in Orlando, Florida
Okumus, Bendegul
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10012256135
Saved in:
47
Types of green practices, hotel price image and consumers' attitudes in China : the mediating role of consumer skepticism
Yin, Cheng-Yue
;
Du, Fan
;
Chen, Yong
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 329-357
Persistent link: https://www.econbiz.de/10012256139
Saved in:
48
Linkages among nonmarket strategies, market strategies, organizational values and performance in the hotel industry : preliminary evidence from Hong Kong
Köseoglu, Mehmet Ali
;
Parnell, John A.
;
Denizci …
- In:
Journal of hospitality marketing & management
29
(
2020
)
3
,
pp. 358-375
Persistent link: https://www.econbiz.de/10012256140
Saved in:
49
Emotional intelligence or artificial intelligence : an employee perspective
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 377-403
Persistent link: https://www.econbiz.de/10012256141
Saved in:
50
The role of attitude ambivalence in conflicting online hotel reviews
Akhtar, Nadeem
;
Sun, Jin
;
Chen, Jing
;
Akhtar, Muhammad …
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 471-502
Persistent link: https://www.econbiz.de/10012256146
Saved in:
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