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Search: subject_exact:"Quality management"
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Qualitätsmanagement
16,339
Quality management
15,103
Service quality
2,553
Dienstleistungsqualität
2,536
Theorie
1,777
Theory
1,775
Product quality
1,613
Produktqualität
1,608
Deutschland
1,465
Germany
1,328
Prozessmanagement
1,150
Standardisierung
1,090
Standardization
1,090
Business process management
1,054
Supply chain
947
Lieferkette
945
Customer satisfaction
892
Kundenzufriedenheit
870
Manufacturing industries
822
Industrie
817
Lean Management
772
USA
762
Lean management
749
Unternehmenserfolg
734
Firm performance
725
United States
715
Krankenhaus
657
Performance measurement
654
Performance-Messung
646
Lean Production
627
Lean production
623
Hospital
596
quality management
589
Relationship marketing
586
Beziehungsmarketing
585
Innovation
554
Gesundheitswesen
523
Health care
508
SME
505
Gesundheitsversorgung
502
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4,749
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2,190
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6,446
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66
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5
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8,258
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8,258
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840
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829
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829
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652
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461
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450
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450
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414
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411
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385
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385
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257
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234
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220
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214
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192
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176
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110
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101
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88
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88
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75
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75
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74
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47
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46
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38
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12,615
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4,027
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683
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20
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14
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8
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5
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5
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3
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Antony, Jiju
140
Bruhn, Manfred
69
Devadasan, S. R.
60
Talib, Faisal
51
Dale, Barrie G.
45
Kamiske, Gerd F.
40
Rahman, Zillur
37
Sampaio, Paulo
37
Cudney, Elizabeth A.
36
Zink, Klaus J.
34
Jochem, Roland
33
Shahin, Arash
32
Garza-Reyes, Jose Arturo
30
Wiele, Ton van der
30
Tarí, Juan José
29
Töpfer, Armin
29
Murugesh, R.
28
Gremyr, Ida
27
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Chiarini, Andrea
24
Casadesús, Martí
23
Winzer, Petra
23
He, Zhen
22
Oakland, John S.
22
Lagrosen, Yvonne
21
Pfeifer, Tilo
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Heras-Saizarbitoria, Iñaki
20
Sony, Michael
20
Stauss, Bernd
20
Dahlgaard-Park, Su Mi
19
Evans, James R.
19
Furterer, Sandra L.
19
Karapetrovic, Stanislav
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Saraiva, Pedro
19
Brauer, Jörg-Peter
18
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Hochschulrektorenkonferenz
42
OECD
37
Springer Fachmedien Wiesbaden
37
Deutsches Institut für Normung
22
IGI Global
19
National Bureau of Economic Research
19
Deutsche Gesellschaft für Qualität
17
Shaker Verlag
10
Springer-Verlag GmbH
10
Books on Demand GmbH <Norderstedt>
9
OECD / Environment Directorate
9
Thüringen / Landesregierung
9
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
9
World Bank
8
Carl Hanser Verlag
7
Gesellschaft für Qualitätswissenschaft
7
European Association of Agricultural Economists
6
Forschungsgemeinschaft Qualitätssicherung
6
Fördergesellschaft Marketing an der Universität Augsburg
6
Gesellschaft für Management und Technologie <München>
6
Verlag Dr. Kovač
6
Bundesinstitut für Berufsbildung
5
European Centre for the Development of Vocational Training
5
Fraunhofer IRB-Verlag
5
Organisation for Economic Co-operation and Development
5
RWTH Aachen
5
Taylor and Francis.
5
American Society for Quality
4
Deutsche Quality-Circle-Gesellschaft
4
Europäische Kommission
4
Europäische Kommission / Generaldirektion Unternehmen
4
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
4
Fraunhofer-Institut für Produktionstechnologie IPT
4
Industrie- und Handelskammer <Bochum>
4
Institut Arbeit und Technik
4
Institut der Wirtschaftsprüfer in Deutschland
4
Institut für Angewandte Arbeitswissenschaft
4
International Monetary Fund
4
Nomos Verlagsgesellschaft
4
Rationalisierungs- und Innovationszentrum der Deutschen Wirtschaft
4
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
457
The TQM journal : the international review of organizational improvement
420
International journal of quality & reliability management
408
International journal of production research
353
Total quality management & business excellence
255
International Journal of Quality & Reliability Management
201
International journal of production economics
200
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
180
SpringerLink / Bücher
105
European journal of operational research : EJOR
94
International journal of services and operations management
88
The TQM Magazine
83
International journal of quality and service sciences
82
The TQM Journal
75
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
Europäische Hochschulschriften / 5
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
54
Health care management review : HCM review
54
Journal of industrial engineering and management : JIEM
50
Beiträge zur Hochschulpolitik
47
Journal of operations management
47
International Journal of Operations & Production Management
46
IEEE transactions on engineering management : EM
43
Journal of health organization and management
42
DGQ
41
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
37
Springer eBook Collection
36
Gabler Edition Wissenschaft
35
International journal of business excellence : IJBEX
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
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ECONIS (ZBW)
14,880
USB Cologne (EcoSocSci)
1,492
Other ZBW resources
675
RePEc
304
EconStor
55
BASE
20
ArchiDok
2
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8,051
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8051
Praktische Tipps zum Aufbau eines Qualitätsmanagementsystems
Wagner, Klaus-Peter
- In:
Handbuch des Qualitätsmanagements für die Hotellerie
,
(pp. 30-43)
.
2014
Persistent link: https://www.econbiz.de/10010402637
Saved in:
8052
Die Entwicklung und Verwaltung der Qualitätsmanagementnormen
Meier, Urs
- In:
Handbuch des Qualitätsmanagements für die Hotellerie
,
(pp. 23-29)
.
2014
Persistent link: https://www.econbiz.de/10010402653
Saved in:
8053
Der entscheidende Wettbewerbsfaktor
Schmutte, Andre M.
- In:
Handbuch des Qualitätsmanagements für die Hotellerie
,
(pp. 17-22)
.
2014
Persistent link: https://www.econbiz.de/10010402655
Saved in:
8054
Qualität - was ist das?
Schmutte, Andre M.
- In:
Handbuch des Qualitätsmanagements für die Hotellerie
,
(pp. 13-17)
.
2014
Persistent link: https://www.econbiz.de/10010402656
Saved in:
8055
Global sourcing and quality recalls : an empirical study of outsourcing-supplier concentration-product recalls linkages
Steven, Adams B.
;
Yan, Dong
;
Corsi, Thomas M.
- In:
Journal of operations management
32
(
2014
)
5
,
pp. 241-253
Persistent link: https://www.econbiz.de/10010403050
Saved in:
8056
Total quality management, corporate social responsibility and performance in the hotel industry
Benavides Velasco, Carlos A.
;
Quintana García, Cristina
; …
- In:
International journal of hospitality management
41
(
2014
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010403079
Saved in:
8057
AACSB accreditation and possible unintended consequences : a deming view
Stepanovich, Paul
;
Mueller, James
;
Benson, Dan
- In:
Journal of education for business
89
(
2014
)
2
,
pp. 103-109
Persistent link: https://www.econbiz.de/10010403530
Saved in:
8058
The development of IT service quality standards in China
Gallivan, Mike
;
Tao, Chen
- In:
Information systems outsourcing : towards sustainable …
,
(pp. 349-368)
.
2014
Persistent link: https://www.econbiz.de/10010403616
Saved in:
8059
Performance measurement system and quality management in small and medium-sized Brazilian enterprises
Santos Pereira, Diego dos
;
Oyadomari, José Carlos Tiomatsu
- In:
Accounting in Latin America
,
(pp. 151-184)
.
2014
Persistent link: https://www.econbiz.de/10010403950
Saved in:
8060
Optimal parameters for CUSUM-FIR control charts for monitoring process mean
García-Díaz, J. Carlos
;
Aparisi, Francisco
- In:
European journal of industrial engineering : EJIE
8
(
2014
)
1
,
pp. 69-89
Persistent link: https://www.econbiz.de/10010404056
Saved in:
8061
Development of a model for optimal maintenance policy selection
Ding, Siew-hong
;
Shahrul Kamaruddin
;
Ishak Abdul Azid
- In:
European journal of industrial engineering : EJIE
8
(
2014
)
1
,
pp. 50-68
Persistent link: https://www.econbiz.de/10010404059
Saved in:
8062
An investigation of service quality assessments across retail formats
Amorim, Marlene
;
Saghezchi, Fatemeh Bashashi
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 221-236
Persistent link: https://www.econbiz.de/10010404577
Saved in:
8063
Attitudes toward quality improvement among healthcare professionals : lessons from a hospital-wide quality initiative
Siverbo, Kristian
;
Eriksson, Henrik
;
Raharjo, Hendry
; …
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 203-212
Persistent link: https://www.econbiz.de/10010404590
Saved in:
8064
Ethics and lean management : a paradox?
Ljungblom, Mia
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 191-202
Persistent link: https://www.econbiz.de/10010404602
Saved in:
8065
Organisational paradigms and sustainability in excellence : from mechanistic approaches to learning and innovation
Brown, Alan
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 181-190
Persistent link: https://www.econbiz.de/10010404645
Saved in:
8066
Professional preparation for service quality and organizational excellence
Goh, Thong Ngee
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 155-163
Persistent link: https://www.econbiz.de/10010404651
Saved in:
8067
A development view on implementation of quality management concepts
Gremyr, Ida
;
Elg, Mattias
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 143-154
Persistent link: https://www.econbiz.de/10010404665
Saved in:
8068
Market orientation and service quality : opponents or colleagues
Pantouvakis, Angelos
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 89-111
Persistent link: https://www.econbiz.de/10010404690
Saved in:
8069
Stellhebel demografiebewusster Personalarbeit ; [VITNESS-Projekt]
Mühlbradt, Thomas
;
Schat, Hans-Dieter
-
2014
Persistent link: https://www.econbiz.de/10010405252
Saved in:
8070
Verbesserung der Patientensicherheit im Krankenhaus : Entwicklung eines prototypischen Fachkonzeptes anhand einer BI-orientierten und weiterentwickelten Balanced Scorecard
Bartsch, Patrick
-
2014
Persistent link: https://www.econbiz.de/10010405710
Saved in:
8071
Defining problems fast and slow : the U-shaped effect of problem definition time on project duration
Choo, Adrian S.
- In:
Production and operations management : an international …
23
(
2014
)
8
,
pp. 1462-1479
Persistent link: https://www.econbiz.de/10010406243
Saved in:
8072
Port service chains and port performance evaluation
Talley, Wayne K.
;
Ng, ManWo
;
Marsillac, Erika
- In:
Transportation research / E : an international journal
69
(
2014
),
pp. 236-247
Persistent link: https://www.econbiz.de/10010406618
Saved in:
8073
Measuring the impact of project-based learning in Six Sigma education
Cudney, Elizabeth
;
Kanigolla, Dinesh
- In:
Journal of enterprise transformation : a joint …
4
(
2014
)
3
,
pp. 272-288
Persistent link: https://www.econbiz.de/10010406819
Saved in:
8074
Development of a framework for evaluating continuous improvement training within the context of enterprise transformation
Wiseman, Lindsay
;
Eseonu, Chinweike
;
Doolen, Toni
- In:
Journal of enterprise transformation : a joint …
4
(
2014
)
3
,
pp. 251-271
Persistent link: https://www.econbiz.de/10010406822
Saved in:
8075
The roles of customer orientation and employee orientation contribute to service quality and new service success
Trongpanich, Wannee
;
Kanchana Sukanthasirikul
- In:
Journal of international business and economics : JIBE
14
(
2014
)
2
,
pp. 37-46
Persistent link: https://www.econbiz.de/10010407294
Saved in:
8076
PCAOB quality control inspection reports and auditor reputation
Nagy, Albert L.
- In:
Auditing : a journal of practice & theory
33
(
2014
)
3
,
pp. 87-104
Persistent link: https://www.econbiz.de/10010407819
Saved in:
8077
CRM/e-CRM effects on banks performance and customer-bank relationship quality
Al-Refaie, Abbas
;
AL Tahat, Mohammad D.
;
Bata, Nour
- In:
International journal of enterprise information systems …
10
(
2014
)
2
,
pp. 62-80
Persistent link: https://www.econbiz.de/10010407872
Saved in:
8078
An analysis for service quality enhancement in electricity utility sector of India by SEM
Satapathy, Suchismita
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
6
,
pp. 964-986
Persistent link: https://www.econbiz.de/10010417215
Saved in:
8079
An i-AHP&QFD warranty model
Jenab, Kouroush
;
Pourmohammadi, Hamid
;
Sarfaraz, Matin
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
6
,
pp. 884-902
Persistent link: https://www.econbiz.de/10010417238
Saved in:
8080
EFQMQual : evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach
Shahin, Arash
;
Balouei Jamkhaneh, Hadi
;
Hosseini …
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 38-56
Persistent link: https://www.econbiz.de/10010417499
Saved in:
8081
Information signal quality and risky project evaluation in organizations : (environment, adoptability and choice-hierarchies and polyarchies)
Seber, Akin
- In:
International journal of economics and finance
6
(
2014
)
9
,
pp. 228-238
Persistent link: https://www.econbiz.de/10010417760
Saved in:
8082
Optimal run time for EPQ model with scrap, rework and stochastic breakdowns : a note
Chiu, Yuan-shyi Peter
;
Chang, Huei-sin
- In:
Economic modelling
37
(
2014
),
pp. 143-148
Persistent link: https://www.econbiz.de/10010417770
Saved in:
8083
The challenges of lean manufacturing implementation in SMEs
Rymaszewska, Anna Dorota
- In:
Benchmarking : an international journal ; BIJ
21
(
2014
)
6
,
pp. 987-1002
Persistent link: https://www.econbiz.de/10010417776
Saved in:
8084
Compliance-innovation : integrating quality and compliance knowledge and practice
Doyle, Eleanor
;
McGovern, Damien
;
McCarthy, Stephen
- In:
Total quality management & business excellence : an …
25
(
2014
)
10
,
pp. 1156-1170
Persistent link: https://www.econbiz.de/10010417984
Saved in:
8085
Organisational performance and innovation in the context of a total quality management philosophy : an empirical investigation
Augusto, Mário Gomes
;
Lisboa, João Veríssimo
;
Yasin, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
10
,
pp. 1141-1155
Persistent link: https://www.econbiz.de/10010417986
Saved in:
8086
The effects of total quality management and organisational learning on business performance : evidence from Taiwanese insurance industries
Lee, Hsu-hua
;
Lee, Chen-ying
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 1072-1087
Persistent link: https://www.econbiz.de/10010417998
Saved in:
8087
Driving organisational ambidexterity through process management : the key role of cultural change
Moreno-Luzon, María
;
Gil-Marques, María
;
Arteaga, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 1026-1038
Persistent link: https://www.econbiz.de/10010418014
Saved in:
8088
Three decades of continuous improvement
Sanchez, Lidia
;
Blanco, Beatriz
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 986-1001
Persistent link: https://www.econbiz.de/10010418018
Saved in:
8089
Standards as catalyst for national innovation and performance : a capability assessment framework for latecomer countries
Choi, Dong Geun
;
Hyun, One-soon
;
Hong, Jong-in
;
Kang, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 969-985
Persistent link: https://www.econbiz.de/10010418021
Saved in:
8090
Editorial: From organisational assessment and continuous improvement to learnability, innovability and sustainability
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 967-968
Persistent link: https://www.econbiz.de/10010418024
Saved in:
8091
The impact of lean methods and tools on the operational performance of manufacturing organisations
Belekoukias, Ioannis
;
Garza-Reyes, Jose Arturo
;
Kumar, Vikas
- In:
International journal of production research
52
(
2014
)
18
,
pp. 5346-5366
Persistent link: https://www.econbiz.de/10010419029
Saved in:
8092
Prioritisation of operations improvement projects in the European manufacturing industry
Kirkham, Louis
;
Garza-Reyes, Jose Arturo
;
Kumar, Vikas
; …
- In:
International journal of production research
52
(
2014
)
18
,
pp. 5323-5345
Persistent link: https://www.econbiz.de/10010419032
Saved in:
8093
Modelling customer and technical requirements for sustainable supply chain planning
Zhang, Zhonghua
;
Awasthi, Anjali
- In:
International journal of production research
52
(
2014
)
17
,
pp. 5131-5154
Persistent link: https://www.econbiz.de/10010419062
Saved in:
8094
Qualitätsmanagement
Höschl, Michael
;
Schneider, Hans-Joachim
- In:
Modernes Beschaffungsmanagement in Lehre und Praxis
,
(pp. 115-134)
.
2014
Persistent link: https://www.econbiz.de/10010419153
Saved in:
8095
Prioritising technical attributes in QFD under vague environment : a rough-grey relational analysis approach
Song, Wenyan
;
Ming, Xinguo
;
Han, Yi
- In:
International journal of production research
52
(
2014
)
18
,
pp. 5528-5545
Persistent link: https://www.econbiz.de/10010419553
Saved in:
8096
A framework for the continuous performance improvement of manned assembly lines
Ham, Won K.
;
Park, Sang C.
- In:
International journal of production research
52
(
2014
)
18
,
pp. 5432-5450
Persistent link: https://www.econbiz.de/10010419579
Saved in:
8097
Sharing the "fame" of ISO standard adoption : quality supply chain effects evidence
Diaye, Marc-Arthur
;
Greenan, Nathalie
;
Pekovic, Sanja
- In:
International journal of production research
52
(
2014
)
18
,
pp. 5396-5414
Persistent link: https://www.econbiz.de/10010419592
Saved in:
8098
Evaluating the performance of variable scheme X-bar control chart : a Taguchi loss approach
Amiri, Farzad
;
Noghondarian, Kazem
;
Safaei, Abdul Sattar
- In:
International journal of production research
52
(
2014
)
18
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pp. 5385-5395
Persistent link: https://www.econbiz.de/10010419600
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How do auditors increase substantially firm value?
Wang, Ya-fang
;
Huang, Yu-ting
- In:
International journal of economics and finance
6
(
2014
)
10
,
pp. 76-82
Persistent link: https://www.econbiz.de/10010421588
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The relationship between critical success factors of total quality management and process improvement : a case study
Saljoughian, Mohammad
;
Allameh, Sayeed-Mohsen
; …
- In:
International journal of business excellence
7
(
2014
)
3
,
pp. 411-427
Persistent link: https://www.econbiz.de/10010422024
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