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Einzelhandel
38
Retail trade
38
Consumer behaviour
32
Konsumentenverhalten
32
Online retailing
9
Online-Handel
9
Beziehungsmarketing
8
Customer satisfaction
8
Kundenzufriedenheit
8
Relationship marketing
8
Ladengestaltung
7
Store design
7
Dienstleistungsqualität
6
Service quality
6
Emotion
5
E-commerce
4
Electronic Commerce
4
online retailing
4
Customer service
3
Kundenservice
3
Salespeople
3
USA
3
United States
3
Verkaufspersonal
3
Beschwerdemanagement
2
Cognition
2
Complaint management
2
Corporate reputation
2
Customer retention
2
Dienstleistungssektor
2
Firmenimage
2
France
2
Frankreich
2
Handelsmarke
2
Kognition
2
Kundenbindung
2
Mobile Anwendung
2
Mobile Business
2
Mobile application
2
Mobile business
2
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Undetermined
14
Free
4
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Article
36
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2
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Article in journal
38
Aufsatz in Zeitschrift
38
Collection of articles of several authors
2
Sammelwerk
2
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English
38
Author
All
Grewal, Dhruv
3
Al-Nabhani, Khalid
2
Darley, William K.
2
McLean, Graeme J.
2
Puccinelli, Nancy M.
2
Ansari, Shiveen
1
Arnold, Mark J.
1
Atalay, A. Selin
1
Barney, Christian
1
Berenguer Contrí, Gloria
1
Bigné Alcañiz, J. Enrique
1
Brengman, Malaika
1
Bu, Kyunghee
1
Butori, Raphae͏̈lle
1
Büttner, Oliver B.
1
Caplliure, Eva-María
1
Chen, Jie
1
Chung, Sorim
1
Chylinski, Mathew
1
Donovan, Leigh Anne Novak
1
El Kihal, Siham
1
Esmark Jones, Carol L.
1
Florack, Arnd
1
Fustinoni-Venturini, Mariana
1
Gabler, Colin B.
1
Galetzka, Mirjam
1
Garcia, Jaime Moreno
1
Ge, Lin
1
Gelbrich, Katja
1
Gil Saura, Irene
1
Gilal, Faheem Gul
1
González-Benito, Óscar
1
Grace, Debra
1
Gäthke, Jana
1
Göritz, Anja
1
Heller, Jonas
1
Hilken, Tim
1
Hill, Sally Rao
1
Hübner, Alexander
1
Imschloß, Monika
1
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Psychology & marketing
Journal of retailing and consumer services
666
Journal of retailing
313
The international review of retail, distribution and consumer research
233
International journal of retail & distribution management
226
Journal of business research : JBR
192
International journal of production economics
183
European journal of operational research : EJOR
179
International journal of retail and distribution management
98
Management science : journal of the Institute for Operations Research and the Management Sciences
95
Ifo Schnelldienst
82
Ifo-Schnelldienst
80
SpringerLink / Bücher
79
Manufacturing & service operations management : M & SOM
73
NBER working paper series
72
Production and operations management : an international journal of the Production and Operations Management Society
64
Journal of marketing
59
International journal of production research
58
NBER Working Paper
58
Omega : the international journal of management science
57
Working paper / National Bureau of Economic Research, Inc.
57
Transportation research / E : an international journal
56
Handelsforschung
54
European retail research
51
European journal of marketing : EJM
45
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
45
Europäische Hochschulschriften / 5
44
International journal of electronic marketing and retailing : IJEMR
44
The service industries journal
41
International journal of industrial organization
39
Journal of the Academy of Marketing Science
39
Schriften zur Handelsforschung
38
Mitteilungen des Instituts für Handelsforschung an der Universität zu Köln
36
ifo Schnelldienst
36
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
35
Retailing in the 21st century : current and future trends
35
The journal of services marketing
33
Production and operations management : the flagship research journal of the Production and Operations Management Society
32
Marketing intelligence & planning
31
Journal of marketing channels : ... distribution systems, strategy, and management
30
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ECONIS (ZBW)
38
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38
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38
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1
Sustainability-oriented innovation in retailing
Gil Saura, Irene
;
Ruiz-Molina, Mª Eugenia
;
Berenguer …
- In:
Psychology & marketing
41
(
2024
)
2
,
pp. 240-253
Persistent link: https://www.econbiz.de/10014467490
Saved in:
2
How to strategically choose or combine augmented and virtual reality for improved online experiential retailing
Hilken, Tim
;
Chylinski, Mathew
;
Keeling, Debbie I.
; …
- In:
Psychology & marketing
39
(
2022
)
3
,
pp. 495-507
Persistent link: https://www.econbiz.de/10012817124
Saved in:
3
The role of sensory marketing and brand experience in building emotional attachment and brand loyalty in luxury retail stores
Shahid, Shadma
;
Paul, Justin
;
Gilal, Faheem Gul
; …
- In:
Psychology & marketing
39
(
2022
)
7
,
pp. 1398-1412
Persistent link: https://www.econbiz.de/10013280107
Saved in:
4
The impact of fear on the effectiveness of customer empowerment-messages in online retailing
Atalay, A. Selin
;
El Kihal, Siham
;
Pfrang, Thilo
- In:
Psychology & marketing
39
(
2022
)
9
,
pp. 1677-1686
Persistent link: https://www.econbiz.de/10013465105
Saved in:
5
To buy or not to buy? : the impulse buying dilemma in livestream shopping
Miranda, Sandra
;
Tiago, Maria Teresa Borges
;
Tiago, …
- In:
Psychology & marketing
41
(
2024
)
5
,
pp. 989-1005
Persistent link: https://www.econbiz.de/10014530871
Saved in:
6
Laughing in the face of embarrassment : humorous marketing messages, excitement, and embarrassing products in retail
Barney, Christian
;
Esmark Jones, Carol L.
- In:
Psychology & marketing
40
(
2023
)
5
,
pp. 979-994
Persistent link: https://www.econbiz.de/10014290874
Saved in:
7
The influence of frontline employee self-disclosure about products in a retail store on customer trust in the retailer in the context of service encounters
Park, Jihye
;
Yi, Youjae
- In:
Psychology & marketing
40
(
2023
)
7
,
pp. 1417-1430
Persistent link: https://www.econbiz.de/10014291940
Saved in:
8
"Regrettable-escapism" the negative effects of mobile app use : a retail perspective
McLean, Graeme J.
;
Al-Nabhani, Khalid
;
Marriott, Hannah
- In:
Psychology & marketing
39
(
2022
)
1
,
pp. 150-167
Persistent link: https://www.econbiz.de/10012796081
Saved in:
9
Examining consumers' continuous usage of multichannel retailers' mobile applications
Al-Nabhani, Khalid
;
Wilson, Alan M.
;
McLean, Graeme J.
- In:
Psychology & marketing
39
(
2022
)
1
,
pp. 168-195
Persistent link: https://www.econbiz.de/10012796084
Saved in:
10
The influence of anthropomorphic cues in retailing : the moderating effect of the vice versus virtue products
Londoño, Juan C.
;
Ruiz de Maya, Salvador
- In:
Psychology & marketing
39
(
2022
)
7
,
pp. 1322-1335
Persistent link: https://www.econbiz.de/10013280099
Saved in:
11
Do touch interface users feel more engaged? : the impact of input device type on online shoppers' engagement, affect, and purchase decisions
Chung, Sorim
;
Kramer, Thomas
;
Wong, Elaine M.
- In:
Psychology & marketing
35
(
2018
)
11
,
pp. 795-806
Persistent link: https://www.econbiz.de/10011970113
Saved in:
12
Beyond window signs : understanding the affect-based effects of window signs on store patronage intentions
Velasco Vizcaíno, Franklin
- In:
Psychology & marketing
35
(
2018
)
7
,
pp. 542-552
Persistent link: https://www.econbiz.de/10011970139
Saved in:
13
For Indian online shoppers, have saying and doing parted ways?
Mishra, Manit
- In:
Psychology & marketing
35
(
2018
)
1
,
pp. 5-19
Persistent link: https://www.econbiz.de/10011970166
Saved in:
14
Rewarding customers who keep a product : how reinforcement affects customers' product return decision in online retailing
Gelbrich, Katja
;
Gäthke, Jana
;
Hübner, Alexander
- In:
Psychology & marketing
34
(
2017
)
9
,
pp. 853-867
Persistent link: https://www.econbiz.de/10011738111
Saved in:
15
Don't ignore the floor : exploring multisensory atmospheric congruence between music and flooring in a retail environment
Imschloß, Monika
;
Kuehnl, Christina
- In:
Psychology & marketing
34
(
2017
)
10
,
pp. 931-945
Persistent link: https://www.econbiz.de/10011759124
Saved in:
16
Employee mere presence and its impact on customer satisfaction
Söderlund, Magnus
- In:
Psychology & marketing
33
(
2016
)
6
,
pp. 449-464
Persistent link: https://www.econbiz.de/10011491951
Saved in:
17
eWOM on travel agency selection : specialized versus private label
Bigné Alcañiz, J. Enrique
;
Caplliure, Eva-María
; …
- In:
Psychology & marketing
33
(
2016
)
12
,
pp. 1046-1053
Persistent link: https://www.econbiz.de/10011627264
Saved in:
18
Considering the role of affect and anticipated emotions in the formation of consumer loyalty intentions
Taylor, Steven A.
;
Ishida, Chiharu
;
Donovan, Leigh Anne …
- In:
Psychology & marketing
33
(
2016
)
10
,
pp. 814-829
Persistent link: https://www.econbiz.de/10011595462
Saved in:
19
Retail atmospherics and in-store nonverbal cues : an introduction
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Puccinelli, Nancy M.
; …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 469-471
Persistent link: https://www.econbiz.de/10010382592
Saved in:
20
Special issue: Retail atmospherics and in-store nonverbal cues
Grewal, Dhruv
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010382594
Saved in:
21
Retailers' price positioning and the motivational profiling of store-brand shoppers : the case of Spain
González-Benito, Óscar
;
Martos-Partal, Mercedes
; …
- In:
Psychology & marketing
31
(
2014
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10010253355
Saved in:
22
Regulatory focus intensity and evaluations of retail experiences
Arnold, Mark J.
;
Reynolds, Kristy E.
;
Jones, Michael A.
; …
- In:
Psychology & marketing
31
(
2014
)
11
,
pp. 958-975
Persistent link: https://www.econbiz.de/10010460837
Saved in:
23
The beautiful, the cheerful, and the helpful : the effects of service employee attributes on customer satisfaction
Keh, Hean Tat
;
Ren, Run
;
Hill, Sally Rao
;
Li, Xuan
- In:
Psychology & marketing
30
(
2013
)
3
,
pp. 211-226
Persistent link: https://www.econbiz.de/10009728509
Saved in:
24
The influence of cognitive dissonance on retail product returns
Powers, Thomas L.
;
Jackson, Peter
- In:
Psychology & marketing
30
(
2013
)
8
,
pp. 724-735
Persistent link: https://www.econbiz.de/10009786039
Saved in:
25
Virtual bundling with quantity discounts : when low purchase price does not lead to smart-shopper feelings
Pechpeyrou, Pauline de
- In:
Psychology & marketing
30
(
2013
)
8
,
pp. 707-723
Persistent link: https://www.econbiz.de/10009786041
Saved in:
26
Shopping orientation and mindsets : how motivation influences consumer information processing during shopping
Büttner, Oliver B.
;
Florack, Arnd
;
Göritz, Anja
- In:
Psychology & marketing
30
(
2013
)
9
,
pp. 779-793
Persistent link: https://www.econbiz.de/10009792694
Saved in:
27
Asymmetric effects of regulatory focus on expected desirability and feasibility of embracing self-service technologies
Jia, He Michael
;
Wang, Yonggui
;
Ge, Lin
;
Shi, Guicheng
; …
- In:
Psychology & marketing
29
(
2012
)
4
,
pp. 209-225
Persistent link: https://www.econbiz.de/10009534090
Saved in:
28
The impact of in-store greenery on customers
Brengman, Malaika
;
Willems, Kim
;
Joye, Yannick
- In:
Psychology & marketing
29
(
2012
)
11
,
pp. 807-821
Persistent link: https://www.econbiz.de/10009664863
Saved in:
29
Understanding unethical retail disposition practice and restraint from the consumer perspective
Rosenbaum, Mark S.
;
Kuntze, Ronald
;
Wooldridge, Barbara Ross
- In:
Psychology & marketing
28
(
2011
)
1
,
pp. 29-52
Persistent link: https://www.econbiz.de/10008856897
Saved in:
30
Can you trust a customer's expression? : insights into nonverbal communication in the retail context
Puccinelli, Nancy M.
;
Motyka, Scott
;
Grewal, Dhruv
- In:
Psychology & marketing
27
(
2010
)
10
,
pp. 964-988
Persistent link: https://www.econbiz.de/10008903161
Saved in:
31
Proposition for an improved version of the consumer entitlement inventory
Butori, Raphae͏̈lle
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 285-297
Persistent link: https://www.econbiz.de/10003956564
Saved in:
32
Guest editorial: The interaction of online technology on the consumer shopping experience
Darley, William K.
- In:
Psychology & marketing
27
(
2010
)
2
,
pp. 91-93
Persistent link: https://www.econbiz.de/10003945264
Saved in:
33
Special issue: The interaction of online technology on the consumer shopping experience
Darley, William K.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003945278
Saved in:
34
Moderators of the negativity effect : commitment, identification, and consumer sensitivity to corporate social performance
Liu, Tsung-chi
;
Wang, Chung-yu
;
Wu, Li wei
- In:
Psychology & marketing
27
(
2010
)
1
,
pp. 54-70
Persistent link: https://www.econbiz.de/10003952177
Saved in:
35
Do VIP programs always work well? : the moderating role of loyalty
Kim, Donghoon
;
Lee, Seung-yon
;
Bu, Kyunghee
;
Lee, Seho
- In:
Psychology & marketing
26
(
2009
)
7
,
pp. 590-609
Persistent link: https://www.econbiz.de/10003874123
Saved in:
36
Human and spatial dimensions of retail density : revisiting the role of perceived control
Rompay, Thomas J. L. van
;
Galetzka, Mirjam
;
Pruyn, Ad
; …
- In:
Psychology & marketing
25
(
2008
)
4
,
pp. 319-335
Persistent link: https://www.econbiz.de/10003735829
Saved in:
37
Consumers' product-locating behavior : exploring the application of signal detection theory
Liu, Sandra S.
;
Chen, Jie
;
Melara, Robert D.
;
Massara, …
- In:
Psychology & marketing
25
(
2008
)
6
,
pp. 506-520
Persistent link: https://www.econbiz.de/10003735891
Saved in:
38
Understanding the role of retail store service in light of self-image-store image congruence
O'Cass, Aron
;
Grace, Debra
- In:
Psychology & marketing
25
(
2008
)
6
,
pp. 521-537
Persistent link: https://www.econbiz.de/10003735892
Saved in:
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