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Customer analysis
36
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1
Learning efficient in-store picking strategies to reduce customer encounters in omnichannel retail
Neves-Moreira, Fábio
;
Amorim, Pedro
- In:
International journal of production economics
267
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460472
Saved in:
2
Exploring omnichannel strategies : a path to improve customer experiences
Silva, Susana C.
;
Silva, Francisca Pinto
;
Dias, Joana Carmo
- In:
International journal of retail and distribution management
52
(
2024
)
1
,
pp. 62-88
Persistent link: https://www.econbiz.de/10014484202
Saved in:
3
Omnichannel retailing strategy : a systematic review
Hailu, Aregu Asmare
;
Zewdie, Shimelis
- In:
The international review of retail, distribution and …
32
(
2022
)
1
,
pp. 59-79
Persistent link: https://www.econbiz.de/10012873360
Saved in:
4
Is the shopper always the king/queen? : study of omnichannel retail technology use and shopping orientations
Mimoun, Mohamed Slim Ben
;
Lancelot Miltgen, Caroline
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013169648
Saved in:
5
SafeCX : a framework for safe customer experience in omnichannel retailing
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Chowdhury, Noman H.
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 499-529
Persistent link: https://www.econbiz.de/10013407558
Saved in:
6
Information effects of warehouse automation on sales in omnichannel retailing
Tagashira, Takumi
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209642
Saved in:
7
Customer engagement model and consumer behaviour within omnichannel retailing
Theocharis, Dimitrios
;
Tsekouropoulos, Georgios
- In:
International journal of technology marketing : IJTMkt
16
(
2022
)
1/2
,
pp. 131-144
Persistent link: https://www.econbiz.de/10013258250
Saved in:
8
Targeting customers under response-dependent costs
Haupt, Johannes Sebastian
;
Lessmann, Stefan
- In:
European journal of operational research : EJOR
297
(
2022
)
1
,
pp. 369-379
Persistent link: https://www.econbiz.de/10013259335
Saved in:
9
A stacking-based data mining solution to customer churn prediction
Shabankareh, Mohammad Javad
;
Shabankareh, Mohammad Ali
; …
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
2
,
pp. 124-147
Persistent link: https://www.econbiz.de/10013336326
Saved in:
10
Designing a seamless shopping journey through omnichannel retailer integration
Cocco, Helen
;
Demoulin, Nathalie T. M.
- In:
Journal of business research : JBR
150
(
2022
),
pp. 461-475
Persistent link: https://www.econbiz.de/10013365744
Saved in:
11
Using a market basket analysis in tourism studies
Vavpotič, Damjan
;
Knavs, Karmen
;
Knežević Cvelbar, …
- In:
Tourism economics : the business and finance of tourism …
27
(
2021
)
8
,
pp. 1801-1819
Persistent link: https://www.econbiz.de/10012794883
Saved in:
12
A customer knowledge management framework
Muniz, Emerson Cleister Lima
;
Dandolini, Gertrudes Aparecida
- In:
Journal of information & knowledge management : JIKM
20
(
2021
)
3
,
pp. 2150028-1-2150028-33
Persistent link: https://www.econbiz.de/10012668758
Saved in:
13
An omnichannel approach to retailing : demystifying and identifying the factors influencing an omnichannel experience
Hickman, Ellie
;
Kharouf, Husni
;
Sekhon, Harjit
- In:
The international review of retail, distribution and …
30
(
2020
)
3
,
pp. 266-288
Persistent link: https://www.econbiz.de/10012253877
Saved in:
14
Customer knowledge acquisition in Omani organizations
Al-Busaidi, Kamla Ali
- In:
International journal of knowledge management : IJKM ; …
16
(
2020
)
4
,
pp. 63-80
Persistent link: https://www.econbiz.de/10012427461
Saved in:
15
Fostering B2B sales with customer big data analytics
Hallikainen, Heli
;
Savimäki, Emma
;
Laukkanen, Tommi
- In:
Industrial marketing management : the international …
86
(
2020
),
pp. 90-98
Persistent link: https://www.econbiz.de/10012212211
Saved in:
16
Omnichannel retailers' return policy strategies in the presence of competition
Jin, Delong
;
Demirag, Ozgun Caliskan
;
Chen, Youhua
; …
- In:
International journal of production economics
225
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012293898
Saved in:
17
The value of rapid delivery in omnichannel retailing
Fisher, Marshall L.
;
Gallino, Santiago
;
Xu, Joseph Jiaqi
- In:
Journal of marketing research
56
(
2019
)
5
,
pp. 732-748
Persistent link: https://www.econbiz.de/10012177633
Saved in:
18
Does greater user representation lead to more user focused standards? : an empirical investigation of IASB's approach to standard setting
Bhimani, Alnoor
;
Bond, David
;
Sivabalan, Prabhu
- In:
Journal of accounting and public policy
38
(
2019
)
2
,
pp. 65-88
Persistent link: https://www.econbiz.de/10012154317
Saved in:
19
Empowering organizations through customer knowledge acquisition : an empirical study in Mexico
Gómez Reynoso, Juan Manuel
;
Al-Busaidi, Kamla Ali
- In:
International journal of knowledge management : IJKM ; …
15
(
2019
)
3
,
pp. 83-102
Persistent link: https://www.econbiz.de/10012110830
Saved in:
20
Versicherer und Versicherungen aus Kundensicht
Gatschke, Lars
- In:
Zeitschrift für die gesamte Versicherungswissenschaft …
108
(
2019
)
5
,
pp. 383-387
Persistent link: https://www.econbiz.de/10012244993
Saved in:
21
Advanced customer analytics : strategic value through integration of relationship-oriented big data
Kitchens, Brent
;
Dobolyi, David
;
Li, Jingjing
;
Abbasi, Ahmed
- In:
Journal of management information systems : JMIS
35
(
2018
)
2
,
pp. 540-574
Persistent link: https://www.econbiz.de/10011885766
Saved in:
22
Credit default swaps on corporate debt and the pricing of audit services
Du, Lijing
;
Masli, Adi
;
Meschke, Felix
- In:
Auditing : a journal of practice & theory
37
(
2018
)
3
,
pp. 117-144
Persistent link: https://www.econbiz.de/10011920834
Saved in:
23
The future of omnichannel retail : a four-stage Delphi study
Briel, Frederik von
- In:
Technological forecasting & social change : an …
132
(
2018
),
pp. 217-229
Persistent link: https://www.econbiz.de/10011960215
Saved in:
24
Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing : a data analytics study
Akturk, M. Serkan
;
Ketzenberg, Michael
;
Heim, Gregory R.
- In:
Journal of operations management
61
(
2018
),
pp. 15-45
Persistent link: https://www.econbiz.de/10011932706
Saved in:
25
Online behavioral advertising : a literature review and research agenda
Boerman, Sophie C.
;
Kruikemeier, Sanne
;
Zuiderveen …
- In:
Journal of advertising : official publication of the …
46
(
2017
)
3
,
pp. 363-376
Persistent link: https://www.econbiz.de/10011744285
Saved in:
26
Consumer segments in social commerce : a latent class approach
Nadeem, Waqar
;
Juntunen, Mari
;
Juntunen, Jouni
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
3
,
pp. 279-292
Persistent link: https://www.econbiz.de/10011695062
Saved in:
27
Effective customer selection for marketing campaigns based on net scores
Michel, René
;
Schnakenburg, Igor
;
Martens, Tobias von
- In:
Journal of research in interactive marketing : …
11
(
2017
)
1
,
pp. 2-15
Persistent link: https://www.econbiz.de/10011699233
Saved in:
28
Customer-base analysis using repeated cross-sectional summary (RCSS) data
Jerath, Kinshuk
;
Fader, Peter
;
Harfie, Bruce G. S.
- In:
European journal of operational research : EJOR
249
(
2016
)
1
,
pp. 340-350
Persistent link: https://www.econbiz.de/10011435863
Saved in:
29
An untapped gold mine? : exploring the potential of market basket analysis to grow hotel revenue
Solnet, David
;
Boztuğ, Yasemin
;
Dolnicar, Sara
- In:
International journal of hospitality management
56
(
2016
),
pp. 119-125
Persistent link: https://www.econbiz.de/10011521743
Saved in:
30
A model of heterogeneous multicategory choice for market basket analysis
Dippold, Katrin
;
Hruschka, Harald
- In:
Review of marketing science
11
(
2013
)
1
,
pp. 1-31
Persistent link: https://www.econbiz.de/10010189571
Saved in:
31
Identifying terrorists using banking data
Levitt, Steven D.
- In:
The B.E. journal of economic analysis & policy
12
(
2012
)
3
,
pp. 1-21
Persistent link: https://www.econbiz.de/10009683290
Saved in:
32
Methodik des customer profiling im e-commerce
Wiedmann, Klaus-Peter
;
Buxel, Holger
- In:
Marketing : ZFP ; journal of research and management
25
(
2003
)
1
,
pp. 7-24
Persistent link: https://www.econbiz.de/10001737959
Saved in:
33
Analyse von Kundenabwanderungen : Forschungsstand, Erklärungsansätze, Implikationen
Bruhn, Manfred
;
Michalski, Silke
- In:
Schmalenbachs Zeitschrift für betriebswirtschaftliche …
55
(
2003
)
5
,
pp. 431-454
Persistent link: https://www.econbiz.de/10001779223
Saved in:
34
Capturing customer heterogeneity using a finite mixture PLS approach
Hahn, Carsten
;
Johnson, Michael D.
;
Herrmann, Andreas
; …
- In:
Schmalenbach business review : sbr
54
(
2002
)
3
,
pp. 243-269
Persistent link: https://www.econbiz.de/10001678868
Saved in:
35
Wie fortschrittliche Kunden zu Innovationen stimulieren
Herstatt, Cornelius
;
Lüthje, Christian
;
Lettl, Christopher
- In:
Harvard-Business-Manager : das Wissen der Besten
24
(
2002
)
1
,
pp. 60-68
Persistent link: https://www.econbiz.de/10001636078
Saved in:
36
Kundenbindung als Instrument des Marketing Controlling
Keller, Bernhard
;
Krause, Jens
;
Siek, Martin
- In:
Die Bank
(
2002
)
8
,
pp. 548-553
Persistent link: https://www.econbiz.de/10001690705
Saved in:
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