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~subject:"Konsumentenverhalten"
~accessRights:"restricted"
~type_genre:"Aufsatz in Zeitschrift"
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Konsumentenverhalten
Mobile communications
1,473
Mobilkommunikation
1,473
Consumer behaviour
464
Mobile phone
343
Mobiltelefon
343
Mobile Business
288
Mobile business
288
Mobile application
223
Mobile Anwendung
219
Innovation adoption
206
Innovationsakzeptanz
206
Customer satisfaction
184
Kundenzufriedenheit
184
Beziehungsmarketing
153
Relationship marketing
153
Dienstleistungsqualität
142
Service quality
142
Internet marketing
132
Online-Marketing
132
Electronic money
112
Elektronisches Geld
112
Electronic Banking
103
Electronic banking
103
Innovation diffusion
100
Innovationsdiffusion
100
Mobile marketing
93
Mobile Marketing
90
Theorie
75
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74
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73
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69
Informationstechnik
69
Technischer Fortschritt
68
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6
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464
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Dwivedi, Yogesh Kumar
8
Chawla, Deepak
5
Liébana-Cabanillas, Francisco
5
Birch, Nancy J.
4
Culver, Jeffrey N.
4
Joshi, Himanshu
4
Tesfom, Goitom
4
Williams, Michael D.
4
Bilgihan, Anil
3
Cui, Xuebin
3
Dinsmore, John
3
Elwalda, Abdulaziz
3
Erkan, Ismail
3
Foo, Pik-Yin
3
Giovanis, Apostolos
3
Groß, Michael
3
Japutra, Arnold
3
Kannan, P. K.
3
Luo, Xueming
3
Narteh, Bedman
3
Ooi, Keng-Boon
3
Ozuem, Wilson
3
Prayag, Girish
3
Prodanova, Jana
3
Rahman, Mushfiqur
3
San-Martín, Sonia
3
Shareef, Mahmud Akhter
3
Sinha, Neena
3
Sohn, Stefanie
3
Stephen, Andrew T.
3
Tan, Garry Wei-Han
3
Verhoef, Peter C.
3
Acikgoz, Fulya
2
Ahuja, Vandana
2
Aiolfi, Simone
2
Al-Nabhani, Khalid
2
Arif, Imtiaz
2
Aslam, Wajeeha
2
Azemi, Yllka
2
Ba, Sulin
2
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Journal of retailing and consumer services
48
Telecommunications policy : the international journal of digital economy, data sciences and new media
23
Journal of business research : JBR
13
Information systems research : ISR
9
Technological forecasting & social change : an international journal
9
International journal of business information systems : IJBIS
8
International journal of hospitality management
8
Asia Pacific journal of marketing and logistics
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
International journal of bank marketing
6
International journal of contemporary hospitality management
6
International journal of internet marketing and advertising : IJIMA
6
International journal of services, economics and management
6
Global business review
5
International journal of business excellence : IJBEX
5
International journal of technology marketing : IJTMkt
5
Journal of hospitality marketing & management
5
Journal of internet commerce
5
Journal of promotion management : innovations in planning and applied research
5
Journal of strategic marketing
5
Marketing intelligence & planning
5
The journal of services marketing
5
The marketing review
5
Information systems and e-business management : ISeB
4
International journal of advertising : the review of marketing communications
4
International journal of electronic marketing and retailing : IJEMR
4
Journal of marketing
4
Journal of marketing research
4
Journal of vacation marketing
4
Production and operations management : the flagship research journal of the Production and Operations Management Society
4
Service business
4
Services marketing quarterly
4
The international journal of bank marketing : IJBM
4
The service industries journal
4
Young consumers : insight and ideas for responsible marketers
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
Information systems management
3
International journal of consumer studies
3
International journal of retail & distribution management
3
Inventi impact: retailing & consumer services
3
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ECONIS (ZBW)
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1
Factors influencing m-loyalty and customer reuse intention toward mobile instant messaging services
Mehdi, Mokhalles Mohammad
;
Kler, Arshan
;
Nafees, Lubna
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10014472711
Saved in:
2
How observation of other shoppers increases the in-store use of mobile technology
Darvasi, Gábor
;
Spann, Martin
;
Zubcsek, Peter Pal
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462365
Saved in:
3
Mobile ordering app adoption in restaurant industry during pandemic : an empirical study
Ganeshkumar C.
;
Meenakshi Sundaresan, M.
- In:
International journal of innovation and technology …
21
(
2024
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10014495758
Saved in:
4
The nudge effect to change the previous users' misbehaviors to stewardship behavior in personal mobility platforms
Bae, Sung Hun
;
Bae, Joonheui
;
Jo, Seonggeun
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 756-772
Persistent link: https://www.econbiz.de/10014486777
Saved in:
5
Impact of service agents on customer satisfaction and loyalty : mediating role of Chatbots
Naqvi, Muhammad Hasnain Abbas
;
Hongyu, Zhang
;
Naqvi, …
- In:
Journal of modelling in management
19
(
2024
)
2
,
pp. 470-491
Persistent link: https://www.econbiz.de/10014486823
Saved in:
6
Affective contagion effects in cross-cultural mobile marketing : evaluative conditioning experiments with foreign users
Estrader, Joaquin
;
Song, Jing
;
Li, Xinrui
- In:
Journal of global marketing
37
(
2024
)
2
,
pp. 79-98
Persistent link: https://www.econbiz.de/10014515033
Saved in:
7
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
8
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
Saved in:
9
Modeling the key attributes for improving customer repurchase rates through mobile advertisements using a fuzzy mixed approach
Nalluri, Venkateswarlu
;
Mayopu, Richard G.
;
Chen, Long-Sheng
- In:
Journal of modelling in management
19
(
2024
)
1
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014486290
Saved in:
10
The interplay of app characteristics and smartphone addiction in mobile shopping behaviour
Prodanova, Jana
;
Chopdar, Prasanta Kr.
- In:
International journal of consumer studies
48
(
2024
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014465717
Saved in:
11
Where you live matters : the impact of offline retail density on mobile shopping app usage
Cui, Xuebin
;
Zhu, Ting
;
Chen, Yubo
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 41-55
Persistent link: https://www.econbiz.de/10014527073
Saved in:
12
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Kristianingsih, Kristianingsih
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
13
Mobile consumer behaviour on apps usage : the effects of perceived values, rating, and cost
Izzal Asnira Zolkepli
;
Sharifah Nadiah Syed Mukhiar
; …
- In:
Journal of marketing communications
27
(
2021
)
6
,
pp. 571-593
Persistent link: https://www.econbiz.de/10012624669
Saved in:
14
Beyond brand hate : are you willing to forgive a negative experience with your smartphone mobile communications' brand?
Costa, Jorge
;
Azevedo, António
- In:
Corporate reputation review
26
(
2023
)
2
,
pp. 83-96
Persistent link: https://www.econbiz.de/10014327295
Saved in:
15
Exploring the role of innovation attributes on mobile payment adoption
Arli, Denni
;
Bakpayev, Marat
- In:
Journal of consumer marketing
40
(
2023
)
7
,
pp. 826-841
Persistent link: https://www.econbiz.de/10014471125
Saved in:
16
Why do people continue using mobile wallets? : an empirical analysis amid COVID-19 pandemic
George, Ajimon
;
Sunny, Prajod
- In:
Journal of financial services marketing
28
(
2023
)
4
,
pp. 807-821
Persistent link: https://www.econbiz.de/10014479179
Saved in:
17
Mobile advertisement campaigns for boosting in-store visits : a design framework and case study
Keshanian, Kimia
;
Ramasubbu, Narayan
;
Dutta, Kaushik
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2438-2454
Persistent link: https://www.econbiz.de/10014328691
Saved in:
18
How to generate loyalty in mobile payment services? : an integrative dual SEM-ANN analysis
Tri Quan Dang
;
Tan, Garry Wei-Han
;
Eugene Cheng-xi Aw
; …
- In:
International journal of bank marketing
41
(
2023
)
6
,
pp. 1177-1206
Persistent link: https://www.econbiz.de/10014332182
Saved in:
19
Emotional connection and customer orientation as moderators in improving the customer satisfaction-behavioral intention link : a moderated moderation service model
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Randall, Wesley S.
- In:
Quality management journal : QMJ
30
(
2023
)
3
,
pp. 153-167
Persistent link: https://www.econbiz.de/10014333431
Saved in:
20
Matching audio/video app features with young user preferences : an integrated approach
Lin, Chin-Feng
;
Fu, Chen-Su
;
Wu, Chi-Yun
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 1810-1823
Persistent link: https://www.econbiz.de/10014335641
Saved in:
21
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
22
What affects consumer behavior in mobile health professional diagnosis applications
Galetsi, Panagiota
;
Katsaliaki, Korina
;
Kumar, Sameer
; …
- In:
Decision sciences
54
(
2023
)
3
,
pp. 315-333
Persistent link: https://www.econbiz.de/10014337123
Saved in:
23
An investigation into the acceptance of mobile wallets in the FinTech era : an empirical study from Kuwait
Rabaa'i, Ahmad A.
- In:
International journal of business information systems : …
44
(
2023
)
4
,
pp. 536-580
Persistent link: https://www.econbiz.de/10014437888
Saved in:
24
How does retargeting work for different Gen Z mobile users? : customer expectations and evaluations of retargeting via the expectancy-theory lens
Azemi, Yllka
;
Ozuem, Wilson
- In:
Journal of advertising research
63
(
2023
)
4
,
pp. 384-401
Persistent link: https://www.econbiz.de/10014445903
Saved in:
25
How dissimilarity attributes at restaurants trigger negative emotions and associated behavioral intentions : the role of attribute performance
Sultana, Most. Sharmin
;
Niu, Xiongying
;
Hossain, Md Shamim
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2199-2221
Persistent link: https://www.econbiz.de/10014446041
Saved in:
26
Gaining loyalty towards mobile food purchasing service : a lesson from the COVID-19 pandemic
Suhartanto, Dwi
;
Dean, David
;
Mohd Suki, Norazah
; …
- In:
International journal of technology marketing : IJTMkt
17
(
2023
)
4
,
pp. 363-377
Persistent link: https://www.econbiz.de/10014428107
Saved in:
27
Exploring the antecedents of internalization, identification, and compliance social influence for mobile banking adoption
Alenizi, Abdulrahman Saqer
- In:
Journal of Islamic marketing
14
(
2023
)
10
,
pp. 2644-2667
Persistent link: https://www.econbiz.de/10014428696
Saved in:
28
Factors influencing the adoption of mobile app during the COVID-19 pandemic
Lee, Tag
;
Wong, Amy
- In:
International journal of services, economics and management
14
(
2023
)
4
,
pp. 376-395
Persistent link: https://www.econbiz.de/10014430136
Saved in:
29
Intrinsic motivations affecting millennial mobile impulsive shopping in emerging markets during the COVID-19 pandemic
Lavuri, Rambabu
;
Kaur, Jaspreet
;
Thaichon, Park
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
10
,
pp. 2395-2411
Persistent link: https://www.econbiz.de/10014430248
Saved in:
30
Understanding the sequential interdependence of mobile app adoption within and across categories
Sun, Xiaochi
;
Cui, Xuebin
;
Sun, Yacheng
- In:
International journal of research in marketing : IJRM ; …
40
(
2023
)
3
,
pp. 659-678
Persistent link: https://www.econbiz.de/10014383233
Saved in:
31
Customer engagement outcomes in mobile applications : self-congruence as a moderator
Khan, Imran
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372561
Saved in:
32
Why do mobile consumers resist mobile commerce applications? : a hybrid fsQCA-ANN analysis
Hew, Jun-Jie
;
Lee, Voon-Hsien
;
Leong, Lai-Ying
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014373353
Saved in:
33
The effects of constrained mobile coupons in the mobile channel
Zhang, Hongchao
;
Yu, Yu
;
Qin, Yinggao
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014373389
Saved in:
34
Do you take...? : the effect of mobile payment solutions on use intention: an application of UTAUT2
Martinez, Briana M.
;
McAndrews, Laura
- In:
Journal of marketing analytics : JMA
11
(
2023
)
3
,
pp. 458-469
Persistent link: https://www.econbiz.de/10014374909
Saved in:
35
Unraveling mobile internet behavior through customer segmentation : a latent class analysis
Cui, Xuebin
;
Jin, Fei
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2379-2398
Persistent link: https://www.econbiz.de/10014418170
Saved in:
36
Multidimensional value of customers' mobile service experiences in the food service context
Kwon, Jookyung
;
Yu, Hoyeol
;
Ahn, Jiseon
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 912-927
Persistent link: https://www.econbiz.de/10014363988
Saved in:
37
Would you try it again? : dual effects of customer mindfulness on service recovery
Martinez, Luisa M.
;
Pacheco, Natália Araújo
;
Ramos, …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014364668
Saved in:
38
The role of socially rich photos in generating favorable donation behavior on charity websites
Bataoui, Soffien
;
Boch, Emmanuelle
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014364672
Saved in:
39
Role of mediator in examining the influence of antecedents of mobile wallet adoption on attitude and intention
Chawla, Deepak
;
Joshi, Himanshu
- In:
Global business review
24
(
2023
)
4
,
pp. 609-625
Persistent link: https://www.econbiz.de/10014366033
Saved in:
40
The adoption of mobile payment services by millennials : the roles of smartphone addiction and situational variables
Shaw, Bijeta
;
Roy, Sanjit
;
Kesharwani, Ankit
;
Van …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 2912-2931
Persistent link: https://www.econbiz.de/10014486540
Saved in:
41
Exploring how social network ties moderate the relationship between consumer attitude and technology usage : empirical study of mobile banking users in Kenya
Kiburu, Lydiah
;
Boso, Nathaniel
;
Njiraini, Nancy
- In:
International journal of business and emerging markets …
15
(
2023
)
4
,
pp. 321-345
Persistent link: https://www.econbiz.de/10014435555
Saved in:
42
Understanding users' perceptions of security in mobile devices using the two-step cluster analysis
Agu, Nelson Tochukwu
;
Chukwuere, Joshua Ebere
; …
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 81-101
Persistent link: https://www.econbiz.de/10014436485
Saved in:
43
To share or not to share? : the impact of mobile network sharing for consumers and operators
Koutroumpis, Pantelis
;
Castells, Pau
;
Bahia, Kalvin
- In:
Information economics and policy : IEP
65
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014467416
Saved in:
44
On the same page? : what users benefit from a desktop view on mobile devices
Fink, Lior
;
Papismedov, Daniele
- In:
Information systems research : ISR
34
(
2023
)
2
,
pp. 423-441
Persistent link: https://www.econbiz.de/10014323690
Saved in:
45
Impressionable or immune? : examining the influence of marquee sellers in B2B secondary market platforms for it products
Alhauli, Abdullah
;
Elmaghraby, Wedad
;
Gopal, Anandasivam
- In:
Information systems research : ISR
34
(
2023
)
2
,
pp. 570-589
Persistent link: https://www.econbiz.de/10014325023
Saved in:
46
Nudging app adoption : choice architecture facilitates consumer uptake of mobile apps
Reeck, Crystal
;
Posner, Nathaniel A.
;
Mrkva, Kellen
; …
- In:
Journal of marketing
87
(
2023
)
4
,
pp. 510-527
Persistent link: https://www.econbiz.de/10014325373
Saved in:
47
Brand relationships in wireless mobile environments : the mediating role of apps
Garcia-Davalos, Alexander
;
Garcia-Duque, Jorge
- In:
International journal of consumer studies
47
(
2023
)
4
,
pp. 1335-1350
Persistent link: https://www.econbiz.de/10014325968
Saved in:
48
Antecedents of mobile payment loyalty : an extended perspective of perceived value and information system success model
Zhong, Junying
;
Chen, Tiao
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014252740
Saved in:
49
The use of mobile applications for travel booking : impacts of application quality and brand trust
Albayrak, Tahir
;
González-Rodríguez, M. Rosario
; …
- In:
Journal of vacation marketing
29
(
2023
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10014246944
Saved in:
50
Factors affecting consumers' impulsive buying behavior in tourism mobile commerce using SEM and fsQCA
Um, Taehyee
;
Chung, Namho
;
Stienmetz, Jason
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 256-274
Persistent link: https://www.econbiz.de/10014246972
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