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European journal of marketing : EJM
Journal of retailing and consumer services
The journal of personal selling & sales management : JPSSM
152
Industrial marketing management : the international journal for industrial and high-tech firms
150
Journal of business research : JBR
107
The journal of business & industrial marketing
76
Journal of personal selling & sales management
75
Journal of the Academy of Marketing Science
58
Journal of marketing
37
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32
The service industries journal
28
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25
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SpringerLink / Bücher
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The Oxford handbook of strategic sales and sales management
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International journal of retail & distribution management
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Psychology & marketing
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Journal of marketing theory and practice : JMTP
13
Journal of service research
12
Journal of service research : JSR
12
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Marketing letters : a journal of research in marketing
11
European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of marketing channels : ... distribution systems, strategy, and management
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Marketing intelligence & planning
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Harvard-Business-Manager : das Wissen der Besten
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International journal of hospitality management
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Journal of managerial issues : JMI
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Journal of strategic marketing
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Sales management : a multinational perspective
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Asia Pacific journal of marketing and logistics
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Harvard business review : HBR
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Journal of marketing management : MM
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Journal of marketing research
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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ECONIS (ZBW)
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1
Do sales control systems affect service-sales ambidexterity and salesperson performance? : a job demands-resources perspective
Fujii, Makoto
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014462161
Saved in:
2
Contribution of sales control in salespeople's creative selling : work engagement as a mediator
Park, Hyewon
;
Hur, Won-Moo
;
Kang, Seongho
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372536
Saved in:
3
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
4
The impact of channel integration on consumers' channel preferences : do showrooming and webrooming behaviors matter?
Goraya, M. Awais Shakir
;
Zhu, Jing
;
Akram, Muhammad Shakaib
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013169703
Saved in:
5
Gender's moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
Vázquez-Suárez, Luis
;
Mejía-Vásquez, Pericles Ramón
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209457
Saved in:
6
Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior : do the store ambience and salesperson interactions...
Katakam, Bharath Shashanka
;
Bhukya, Ramulu
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581927
Saved in:
7
Price versus service : can retailers beat showrooming with competence?
Schneider, Patricia J.
;
Zielke, Stephan
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581935
Saved in:
8
Mobile-assisted showroomers : understanding their purchase journey and personalities
Fiestas, Jorge Carlos
;
Tuzovic, Sven
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012430680
Saved in:
9
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
10
Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons : dual mediation paths and moderating role of service role identity
Luu Trong Tuan
;
Vu Thanh Ngan
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502636
Saved in:
11
Does managing customer accounts receivable impact customer relationships, and sales performance? : an empirical investigation
Singh, Ramendra Pratap
;
Singh, Ramendra
;
Mishra, Prashant
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502649
Saved in:
12
Competitive (versus loyal) showrooming : an application of the push-pull-mooring framework
Frasquet Deltoro, Marta
;
Miquel-Romero, Maria-Jose
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648927
Saved in:
13
"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
Saved in:
14
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
15
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
16
Competent or threatening? : when looking like a "salesperson" is disadvantageous
Arndt, Aaron D.
;
Evans, Kenneth R.
;
Zahedi, Ziniya
; …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 166-176
Persistent link: https://www.econbiz.de/10011995554
Saved in:
17
Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
Saved in:
18
The moderating effect of managers' leadership behavior on salespeople's self-efficacy
Vieira, Valter Afonso
;
Perin, Marcelo Gattermann
; …
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 150-162
Persistent link: https://www.econbiz.de/10011801890
Saved in:
19
Help welcome or not : understanding consumer shopping motivation in curated fashion retailing
Sebald, Anna Kathrin
;
Jacob, Frank
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 188-203
Persistent link: https://www.econbiz.de/10011801917
Saved in:
20
The role of identification in frontline employee decision-making
Di Mascio, Rita
;
Fatima, Johra
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 131-138
Persistent link: https://www.econbiz.de/10011883182
Saved in:
21
Assessing the sales effectiveness of differently located endcaps in a supermarket
Tan, Pei Jie
;
Corsi, Armando
;
Cohen, Justin
;
Sharp, Anne
; …
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 200-208
Persistent link: https://www.econbiz.de/10011883199
Saved in:
22
Internet Channel Cannibalization and its influence on salesperson performance outcomes in an emerging economy context
Sharma, Dheeraj
;
Pandey, S.K.
;
Chandwani, Rajesh
; …
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 179-189
Persistent link: https://www.econbiz.de/10011929954
Saved in:
23
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
24
The effectiveness of matching sales influence tactics to consumers’ avoidance versus approach shopping motivations
Guo, Wenxia
;
Main, Kelley
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1577-1596
Persistent link: https://www.econbiz.de/10011755188
Saved in:
25
Effect of salesperson personality on sales performance from the customer's perspective : application of socioanalytic theory
Echchakoui, Said
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1739-1767
Persistent link: https://www.econbiz.de/10011755504
Saved in:
26
Not all adaptive selling to omni-consumers is influential : the moderating effect of product type
Yurova, Yuliya
;
Rippé, Cindy B.
;
Weisfeld-Spolter, Suri
; …
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 271-277
Persistent link: https://www.econbiz.de/10011629299
Saved in:
27
Relationship between sales force reputation and customer behavior : role of experiential value added by sales force
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 54-66
Persistent link: https://www.econbiz.de/10011433763
Saved in:
28
Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign fashion brands : the moderating role of country of salesperson
Choi, Yu Hua
;
Choo, Ho Jung
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 99-106
Persistent link: https://www.econbiz.de/10011434102
Saved in:
29
Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
Saved in:
30
Unintended effects of marketing messages on salespeople's cynicism
Seriki, Olalekan K.
;
Evans, Kenneth R.
;
Jeon, Hyo Jin
; …
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 1047-1072
Persistent link: https://www.econbiz.de/10011529783
Saved in:
31
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
32
Customers' choice of a salesperson during the initial sales encounter
Lieven, Theo
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 109-116
Persistent link: https://www.econbiz.de/10011556634
Saved in:
33
Strategic management of salespeople when promoting new products : moderating effects of sales-related organizational psychological climate
Chen, Annie Huiling
;
Peng, Norman
;
Hung, Kuang-peng
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1616-1644
Persistent link: https://www.econbiz.de/10011409521
Saved in:
34
Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation
He, Hongwei
;
Wang, Weiyue
;
Zhu, Weichun
;
Harris, Lloyd C.
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1751-1776
Persistent link: https://www.econbiz.de/10011449315
Saved in:
35
Drivers of sales force equity in the service industry
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 140-153
Persistent link: https://www.econbiz.de/10011388113
Saved in:
36
Professional sales coaching : an integrative review and research agenda
Badrinarayanan, Vishag
;
Dixon, Andrea
;
West, Vicki L.
; …
- In:
European journal of marketing : EJM
49
(
2015
)
7/8
,
pp. 1087-1113
Persistent link: https://www.econbiz.de/10011338812
Saved in:
37
Deviant behavior in retail, when sales associates "go bad"! : examining the relationship between thr work-family interface, job, stress, and salesperson deviance
Swimberghe, Krist
;
Jones, Robert Paul
;
Darrat, Mahmoud
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 424-431
Persistent link: https://www.econbiz.de/10010388560
Saved in:
38
Storytelling during retail sales encounters
Gilliam, David A.
;
Zablah, Alex R.
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 488-494
Persistent link: https://www.econbiz.de/10009768987
Saved in:
39
The impact of salespeople's relational behaviors and organizational fairness on customer loyalty : an empirical study in B-to-B relationships
Poujol, Juliet F.
;
Siadou-martin, Béatrice
;
Vidal, David
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 429-438
Persistent link: https://www.econbiz.de/10009768994
Saved in:
40
Antecedents of adaptive selling among retail salespeople : a multilevel analysis
Simintiras, Antonis C.
;
Ifie, Kemefasu
;
Watkins, Alan J.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 419-428
Persistent link: https://www.econbiz.de/10009755352
Saved in:
41
A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Journal of retailing and consumer services
20
(
2013
)
1
,
pp. 58-67
Persistent link: https://www.econbiz.de/10009702209
Saved in:
42
The effect of teams on customer knowledge processing, esprit de corps and account performance in international key account management
Salojärvi, Hanna
;
Saarenketo, Sami
- In:
European journal of marketing : EJM
47
(
2013
)
5/6
,
pp. 987-1005
Persistent link: https://www.econbiz.de/10009763930
Saved in:
43
The role of affiliation, attractiveness and personal connection in consumer-company identification
Marín, Longinos
;
Ruiz de Maya, Salvador
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 655-673
Persistent link: https://www.econbiz.de/10009733000
Saved in:
44
Sales manager support : fostering emotional health in salespeople
Kemp, Elyria
;
Borders, Aberdeen Leila
;
Ricks, Joe M. <Jr.>
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 635-654
Persistent link: https://www.econbiz.de/10009733003
Saved in:
45
The role of the sales employee in securing customer satisfaction
Evanschitzky, Heiner
;
Sharma, Arun
;
Prykop, Catja
- In:
European journal of marketing : EJM
46
(
2012
)
3/4
,
pp. 489-508
Persistent link: https://www.econbiz.de/10009535669
Saved in:
46
Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? : findings from automobile dealerships
Arndt, Aaron D.
;
Karande, Kiran
- In:
Journal of retailing and consumer services
19
(
2012
)
3
,
pp. 353-359
Persistent link: https://www.econbiz.de/10009541791
Saved in:
47
A study of work-family conflict, family-work conflict and the contingent effect of self-efficacy of retail salespeople in a transitional economy
Chekariu, Cristian
;
Stump, Rodney L.
- In:
European journal of marketing : EJM
45
(
2011
)
11/12
,
pp. 1660-1679
Persistent link: https://www.econbiz.de/10009539448
Saved in:
48
The perceived autonomy-perceived service climate relationship : the contingency effect of store-level tenure diversity
Auh, Seigyoung
;
Mengüç, Bülent
;
Fisher, Michelle
; …
- In:
Journal of retailing and consumer services
18
(
2011
)
6
,
pp. 509-520
Persistent link: https://www.econbiz.de/10009375657
Saved in:
49
Retail salespeople's mimicry of customers : effects on consumer behavior
Jacob, Céline
;
Guéguen, Nicolas
;
Martin, Angélique
; …
- In:
Journal of retailing and consumer services
18
(
2011
)
5
,
pp. 381-388
Persistent link: https://www.econbiz.de/10009299568
Saved in:
50
The impact of new technologies on customer satisfaction and business to business customer relationships : evidence from the soft drinks industry
Ryding, Daniella
- In:
Journal of retailing and consumer services
17
(
2010
)
3
,
pp. 224-228
Persistent link: https://www.econbiz.de/10003978382
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