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Satisfaction
77
Customer satisfaction
54
Kundenzufriedenheit
54
Consumer behaviour
35
Konsumentenverhalten
35
Zufriedenheit
33
Dienstleistungsqualität
30
Service quality
30
Arbeitszufriedenheit
29
Job satisfaction
29
Hotel industry
28
Hotellerie
28
Beziehungsmarketing
23
Relationship marketing
23
Emotion
11
Lebensqualität
11
Quality of life
11
Gastronomie
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Loyalty
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Restaurant industry
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Well-being
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Tourism employees
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Tourismusberufe
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Confidence
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Hospital
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Vertrauen
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Emotions
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Hotel
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Coronavirus
5
Gesundheitsversorgung
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Health care
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Arbeitsverhalten
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COVID-19
4
Holiday behaviour
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Life satisfaction
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Urlaubsverhalten
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77
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77
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Han, Heesup
10
Park, Jeong-Yeol
4
Altinay, Levent
3
Busser, James A.
3
Hight, S. Kyle
3
Hyun, Sunghyup Sean
3
Ahn, Jiseon
2
Al-Ansi, Amr
2
Alrawadieh, Zaid
2
Arboleda, Ana M.
2
Arici, Hasan Evrim
2
Back, Robin M.
2
Bufquin, Diego
2
Cain, Lisa
2
Kang, Hee Jung
2
Kim, Woo Gon
2
Loureiro, Sandra Maria Correia
2
Lugosi, Peter
2
Shulga, Lenna V.
2
Tulucu, Fadime
2
Yu, Jongsik
2
Agarwal, Promila
1
Ali, Faizan
1
Almeida, Marta
1
Andriotis, Konstantinos
1
Antipov, Evgeny A.
1
Ariza-Montes, Antonio
1
Arjona-Fuentes, Juan M.
1
Arteaga, Francisco
1
Back, Ki-Joon
1
Beiza, Alberto
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Bilgihan, Anil
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1
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1
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International journal of hospitality management
Discussion paper series / IZA
426
IZA Discussion Paper
241
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
193
NBER working paper series
112
International journal of happiness and development
109
Journal of economic behavior & organization : JEBO
107
Working paper / National Bureau of Economic Research, Inc.
106
Journal of business research : JBR
102
NBER Working Paper
89
Journal of retailing and consumer services
80
Journal of vocational behavior
80
GLO discussion paper
78
CESifo working papers
73
Working paper
72
Journal of economic psychology : research in economic psychology and behavioral economics
71
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
69
Discussion paper
67
SOEPpaper
66
Applied economics letters
60
Journal of travel and tourism marketing
55
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
55
The journal of socio-economics
55
Tourism management : research, policies, practice
54
Applied economics
48
Discussion paper / Tinbergen Institute
43
Tourism management perspectives : TMP
42
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
42
International review of economics : journal of civil economy
40
Economics letters
39
Social Indicators Research
39
Journal of behavioral and experimental economics
37
The journal of services marketing
37
IZA Discussion Papers
36
Journal of career development
36
Kyklos : international review for social sciences
35
Tourism analysis : an interdisciplinary tourism & hospitality journal
33
Cogent business & management
32
Journal of hospitality marketing & management
32
Warwick economic research papers
32
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ECONIS (ZBW)
77
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1
Augmented and virtual reality in hotels : impact on tourist satisfaction and intention to stay and return
Lim, Weng Marc
;
Jasim, K. Mohamed
;
Das, Madhumita
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457823
Saved in:
2
What happens to restaurant employees during times of distress? : a focus on separation strategies, emotional outcomes, and drinking behaviors
Hight, S. Kyle
;
Kitterlin-Lynch, Miranda
;
Cain, Lisa
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457842
Saved in:
3
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
4
Satisfaction with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014310672
Saved in:
5
Job crafting, leisure crafting, and well-being among hospitality employees : the roles of work-leisure facilitation and conflict
Teng, Hsiu-Yu
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014310941
Saved in:
6
Investigating the use experience of restaurant service robots : the cognitive-affective-behavioral framework
Chen, Ching-fu
;
Girish V. G.
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311479
Saved in:
7
Sentimental analysis of Facebook reviews : does hospitality matter in senior living?
Zhong, Yun Ying
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014334428
Saved in:
8
Evaluating impacts of the physical servicescape on satisfaction in cancer care waiting experiences
Lugosi, Peter
;
O'Brien, Colette
;
Olya, Hossein
;
Pink, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334444
Saved in:
9
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
Saved in:
10
Reprint of: Satisfaction with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334764
Saved in:
11
Analysis of environmental stimuli, satisfaction, and behavioral responses : an extended Mehrabian-Russell model to alternative golf
Hahm, Jeeyeon
;
Kwun, David J.
;
Kang, Juhee
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014282492
Saved in:
12
Feeling good working with you : perspective-taking as a strategy to increase team member satisfaction
Lee, Lindsey
;
Yu, Heyao
;
Beiza, Alberto
;
Madera, Juan M.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014324980
Saved in:
13
Assessing customer financial risk perception and attitude in the hotel industry : exploring the role of protective measures against COVID-19
Quan, Lanji
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271318
Saved in:
14
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer satisfaction
Shum, Cass
;
Ghosh, Ankita
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209292
Saved in:
15
Redefining in-room amenities for hotel staycationers in the new era of tourism : a deep dive into guest well-being and intentions
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185259
Saved in:
16
Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of satisfaction and loyalty
Chang, Jennifer Yee-Shan
;
Cheah, Jun-Hwa
;
Lim, Xin-Jean
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255958
Saved in:
17
Negotiated exchanges in the online hospitality market : hoteliers and hotel managers' perceptions of Booking.com
Andriotis, Konstantinos
;
Paraskevaidis, Pavlos
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012820038
Saved in:
18
An examination of restaurant employees' work-life outlook : the influence of support systems during COVID-19
Park, Jeong-Yeol
;
Hight, S. Kyle
;
Bufquin, Diego
; …
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012820052
Saved in:
19
The impact of living a calling on job outcomes
Kang, Hee Jung
;
Cain, Lisa
;
Busser, James A.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012547721
Saved in:
20
Do religion and spirituality matter for hotel workers' well-being and guests' happiness? : an update of the Attraction-Selection-Attrition theory
Koburtay, Tamer
;
Syed, Jawad
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547930
Saved in:
21
To dine or not to dine? : collective wellbeing in hospitality in the COVID-19 era
Tuzovic, Sven
;
Kabadayi, Sertan
;
Paluch, Stefanie
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547967
Saved in:
22
Serve perfectly, being happier : a perfectionistic perspective on customer-driven hotel employee citizenship behavior and well-being
Wang, Yao-Chin
;
Xu, Shi
;
Ma, Emily
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012585688
Saved in:
23
Listen to their heart : why does active listening enhance customer satisfaction after a service failure?
Min, Kyeong Sam
;
Jung, Jae Min
;
Ryu, Kisang
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012585697
Saved in:
24
Pictures vs. reality : roles of disconfirmation magnitude, disconfirmation sensitivity, and branding
Cai, Ruiying
;
Chi, Christina Geng-Qing
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198498
Saved in:
25
Hedonic consumption pathway vs. acquisition-transaction utility pathway : an empirical comparison of Airbnb and hotels
Li, Jing
;
Hudson, Simon
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012495040
Saved in:
26
Shattered but smiling : human resource management and the wellbeing of hotel employees during COVID-19
Agarwal, Promila
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012435835
Saved in:
27
The well-being and subjective career success of workaholics : an examination of hospitality managers' recovery experience
Gordon, Susan E.
;
Shi, Xiaolin
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012435981
Saved in:
28
Customer-robot interactions : understanding customer experience with service robots
Huang, Dan
;
Chen, Qiurong
;
Huang, Jiahui
;
Kong, Shaojun
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013328076
Saved in:
29
Customer value in Quick-Service Restaurants : a cross-cultural study
Gallarza-Granizo, Martina G.
;
Ruiz-Molina, María-Eugenia
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241407
Saved in:
30
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
31
Job insecurity, subjective well-being and job performance : the moderating role of psychological capital
Darvishmotevali, Mahlagha
;
Ali, Faizan
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241754
Saved in:
32
Satisfaction measures with monetary and non-monetary components : hotel’s overall scores
Nicolau, Juan Luis
;
Mellinas, Juan Pedro
; …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012241793
Saved in:
33
Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad
;
Pérez, Andrea
;
Sahibzada, Umar Farooq
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
Saved in:
34
Guest satisfaction & dissatisfaction in luxury hotels : an application of big data
Panchapakesan Padma
;
Ahn, Jiseon
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146172
Saved in:
35
The role of loyalty programs in boosting hotel guest loyalty : impact of switching barriers
Koo, Bonhak
;
Yu, Jongsik
;
Han, Heesup
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146199
Saved in:
36
Hospitality employee and customer role in value co-creation : personal, organizational and collaborative outcomes
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012389079
Saved in:
37
The impact of customers' prior online experience on future hotel usage behavior
Lee, Jungwoo
;
Lee, Hyunae
;
Chung, Namho
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389390
Saved in:
38
Generating socially responsible events at ski resorts
Taheri, Babak
;
Thompson, Jamie
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389822
Saved in:
39
Co-creation experience and place attachment : festival evaluation
Zhang, Carol Xiaoyue
;
Fong, Lawrence Hoc Nang
;
Li, ShiNa
- In:
International journal of hospitality management
81
(
2019
),
pp. 193-204
Persistent link: https://www.econbiz.de/10012128334
Saved in:
40
Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.
;
El-Kassar, Abdul-Nasser
;
Loureiro, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
Saved in:
41
Customer disposition to social exchange in co-innovation
Busser, James A.
;
Shulga, Lenna V.
;
Kang, Hee Jung
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 299-307
Persistent link: https://www.econbiz.de/10011982011
Saved in:
42
Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
43
Servicescape, positive affect, satisfaction and behavioral intentions : the moderating role of familiarity
Park, Jeong-Yeol
;
Back, Robin M.
;
Bufquin, Diego
; …
- In:
International journal of hospitality management
78
(
2019
),
pp. 102-111
Persistent link: https://www.econbiz.de/10012012705
Saved in:
44
The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being
Altinay, Levent
;
Song, Haiyan
;
Madanoglu, Melih
;
Wang, …
- In:
International journal of hospitality management
78
(
2019
),
pp. 223-233
Persistent link: https://www.econbiz.de/10012012749
Saved in:
45
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
Song, Hak-jun
;
Wang, JunHui
;
Han, Heesup
- In:
International journal of hospitality management
79
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012012968
Saved in:
46
Customers' needs satisfaction : a scale validation with refinement in the integrated resort setting
Ahn, Jiseon
;
Back, Ki-Joon
;
Choe, Yeongbae
- In:
International journal of hospitality management
82
(
2019
),
pp. 39-47
Persistent link: https://www.econbiz.de/10012121391
Saved in:
47
The influence of eventscape on emotions, satisfaction and loyalty : the case of re-enactment events
Carneiro, Maria João
;
Eusébio, Celeste
;
Caldeira, Ana
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 112-124
Persistent link: https://www.econbiz.de/10012121398
Saved in:
48
Effect of general risk on trust, satisfaction, and recommendation intention for halal food
Al-Ansi, Amr
;
Olya, Hossein G. T.
;
Han, Heesup
- In:
International journal of hospitality management
83
(
2019
),
pp. 210-219
Persistent link: https://www.econbiz.de/10012122076
Saved in:
49
Campus foodservice experiences and student wellbeing : an integrative review for design and service interventions
Lugosi, Peter
- In:
International journal of hospitality management
83
(
2019
),
pp. 229-235
Persistent link: https://www.econbiz.de/10012122082
Saved in:
50
What does cruise passengers' satisfaction depend on? : does size really matter?
Castillo-Manzano, José I.
;
López-Valpuesta, Lourdes
- In:
International journal of hospitality management
75
(
2018
),
pp. 116-118
Persistent link: https://www.econbiz.de/10011944971
Saved in:
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