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Journal of travel and tourism marketing
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
300
The journal of services marketing
191
The service industries journal
173
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Tourism management : research, policies, practice
170
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
140
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105
Cogent business & management
103
Services marketing quarterly
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88
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Asia Pacific journal of marketing and logistics
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of the Academy of Marketing Science
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of strategic marketing
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The international journal of bank marketing : IJBM
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Total quality management & business excellence
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SpringerLink / Bücher
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International journal of quality and service sciences
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International journal of services and operations management
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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European journal of marketing : EJM
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Journal of Asian finance, economics and business : JAFEB
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International journal of quality & reliability management
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Managing service quality : MSQ ; an international journal
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Journal of hospitality and tourism insights
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International journal of business information systems : IJBIS
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International journal of services, economics and management
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ECONIS (ZBW)
164
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1
Unraveling the difference mechanism of authenticity experience in determining antecedents and consequences of destination loyalty
Fang, Yen-Po
;
Liu, Chih-Hsing
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 849-863
Persistent link: https://www.econbiz.de/10014566336
Saved in:
2
How new technology impacts airport's service quality and behavioral intentions
Hong, Seock-Jin
;
Purtell, Clinton
;
Chung, Jin-young
; …
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 235-251
Persistent link: https://www.econbiz.de/10014513638
Saved in:
3
Will sensory impressions drive the intention to revisit? : an empirical study in the rural tourism
Lu, Wenjing
;
Low Mei Peng
;
Yeong, Wai Mun
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 292-306
Persistent link: https://www.econbiz.de/10014513644
Saved in:
4
What attributes affect customer satisfaction in green restaurants? : an aspect-based sentiment analysis approach
Shahhosseini, Mansour
;
Nasr, Arash Khalili
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 472-490
Persistent link: https://www.econbiz.de/10014513662
Saved in:
5
The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and business analytics
Park, Hyekyung
;
Bitaab, Mahsa
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 659-671
Persistent link: https://www.econbiz.de/10014513687
Saved in:
6
Tourists' approach or avoidance reaction to crowding in wellness tourism
Xu, Feng
;
Zhan, Cuijing
;
Li, Jie
;
Li, Shuaishuai
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 880-900
Persistent link: https://www.econbiz.de/10014566349
Saved in:
7
A patterns perspective of customers' brand experiences with robotics in hospitality
Tung, Vincent Wing Sun
;
Tse, Serene Wai Tsz
- In:
Journal of travel and tourism marketing
40
(
2023
)
1
,
pp. 75-89
Persistent link: https://www.econbiz.de/10014285201
Saved in:
8
Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure
Liu, Mengzhen
;
Xiong, Wei
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 221-241
Persistent link: https://www.econbiz.de/10014369784
Saved in:
9
Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
4
,
pp. 326-344
Persistent link: https://www.econbiz.de/10014369795
Saved in:
10
How product design affects repurchase intention, eWOM, and museum visit intention : museum mystery boxes in China
Lin, Feng
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 434-451
Persistent link: https://www.econbiz.de/10014369822
Saved in:
11
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
12
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
13
The antecedents and consequences of brand authenticity in the restaurant industry : robot service employees versus human service employees
Hwang, Jinsoo
;
Kim, Heather Markham
;
Joo, Kyu-Hyeon
; …
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 256-270
Persistent link: https://www.econbiz.de/10013352878
Saved in:
14
What makes integrated resort attractive? : exploring the role of experience encounter elements
Ji, Chunli
;
Yang, Ping
- In:
Journal of travel and tourism marketing
39
(
2022
)
3
,
pp. 305-319
Persistent link: https://www.econbiz.de/10013352885
Saved in:
15
Self-check-in kiosk quality and airline non-contact service maximization : how to win air traveler satisfaction and loyalty in the post-pandemic world?
Moon, Hyoungeun
;
Lho, Heejung Linda
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
4
,
pp. 383-398
Persistent link: https://www.econbiz.de/10012549656
Saved in:
16
Investigating visitor attitudes towards the reopening of a theme park : an application of the push-pull-mooring model
Xie, Philip Feifan
;
Luo, Jingjing
- In:
Journal of travel and tourism marketing
38
(
2021
)
8
,
pp. 867-880
Persistent link: https://www.econbiz.de/10012649894
Saved in:
17
Casino-induced satisfaction of needs and casino customer loyalty : the moderating role of subjective norms and perceived gaming value
Tsai, Henry
;
Fong, Lawrence Hoc Nang
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 478-490
Persistent link: https://www.econbiz.de/10012607326
Saved in:
18
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
19
Are you ready for a contactless future? : a multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0
Hao, Fei
;
Chon, Kaye
- In:
Journal of travel and tourism marketing
38
(
2021
)
9
,
pp. 900-916
Persistent link: https://www.econbiz.de/10013178053
Saved in:
20
Emerging rural tourism in China's current tourism industry and tourist behaviors : the case of Anji County
Chi, Xiaoting
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10012440371
Saved in:
21
Attributes of medical tourism destination brands : case study of the Korean medical tourism market
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
38
(
2021
)
1
,
pp. 107-121
Persistent link: https://www.econbiz.de/10012440375
Saved in:
22
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
23
Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
37
(
2020
)
7
,
pp. 804-822
Persistent link: https://www.econbiz.de/10012415299
Saved in:
24
Exploring the crowding-satisfaction relationship of skiers : the role of social behavior and experiences
Pikkemaat, Birgit
;
Bichler, Bernhard Fabian
;
Peters, Mike
- In:
Journal of travel and tourism marketing
37
(
2020
)
8/9
,
pp. 902-916
Persistent link: https://www.econbiz.de/10012415311
Saved in:
25
Customer experience and engagement in tourism destinations : the experiential marketing perspective
Rather, Raouf Ahmad
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 15-32
Persistent link: https://www.econbiz.de/10012289255
Saved in:
26
An examination of the relationship between co-creation and well-being : an application in the case of tourism
Dekhili, Sihem
;
Hallem, Yousra
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 33-47
Persistent link: https://www.econbiz.de/10012289256
Saved in:
27
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
28
The impact of language proficiency on airline service satisfaction
Messner, Wolfgang
- In:
Journal of travel and tourism marketing
37
(
2020
)
2
,
pp. 169-184
Persistent link: https://www.econbiz.de/10012289314
Saved in:
29
Measuring negative tourist-to-tourist interaction : scale development and validation
Adam, Issahaku
;
Taale, Francis
;
Adongo, Charles A.
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 287-301
Persistent link: https://www.econbiz.de/10012289329
Saved in:
30
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
31
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
Saved in:
32
When online reviews meet ACSI : how ACSI moderates the effects of online reviews on hotel revenue
Gao, Baojun
;
Ding, Xiaojie
;
Chen, Wenbo
;
Jiang, Xiangmei
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 396-408
Persistent link: https://www.econbiz.de/10012289342
Saved in:
33
Exploring the relationship between servicescape, place attachment, and intention to recommend accommodations marketed through sharing economy platforms
Xu, Xiaowei
;
Gursoy, Dogan
- In:
Journal of travel and tourism marketing
37
(
2020
)
4
,
pp. 429-446
Persistent link: https://www.econbiz.de/10012289346
Saved in:
34
Modeling the perception of walking environmental quality in a traffic-free tourist destination
Yang, Linchuan
;
Wang, Xu
;
Sun, Guibo
;
Li, Yuan
- In:
Journal of travel and tourism marketing
37
(
2020
)
5
,
pp. 608-623
Persistent link: https://www.econbiz.de/10012289470
Saved in:
35
Listening to the murmur of water : essential satisfaction and dissatisfaction attributes of thermal and mineral spas
Rodrigues, Helena
;
Brochado, Ana
;
Troilo, Michael
- In:
Journal of travel and tourism marketing
37
(
2020
)
5
,
pp. 649-661
Persistent link: https://www.econbiz.de/10012289476
Saved in:
36
A bittersweet experience! : the effect of mixed emotions on business tourists' revisit intentions
Bi, Nan
;
Yin, Cheng-Yue
;
Chen, Yong
- In:
Journal of travel and tourism marketing
37
(
2020
)
6
,
pp. 695-710
Persistent link: https://www.econbiz.de/10012289482
Saved in:
37
How do green attributes elicit pro-environmental behaviors in guests? : the case of green hotels in Vietnam
Ho Le Thu Trang
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10012179359
Saved in:
38
Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10012179362
Saved in:
39
Tourist motivation and place attachment : the mediating effects of service interactions with hotel employees
Prayag, Girish
;
Lee, Craig
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 90-106
Persistent link: https://www.econbiz.de/10012179368
Saved in:
40
Interpretive structural modeling of quality factors in both medical and hospitality services in the medical tourism industry
Sadeh, Ehsan
;
Garkaz, Mansour
- In:
Journal of travel and tourism marketing
36
(
2019
)
2
,
pp. 253-267
Persistent link: https://www.econbiz.de/10012179396
Saved in:
41
Understanding culinary tourist motivation, experience, satisfaction, and loyalty using a structural approach
Agyeiwaah, Elizabeth
;
Otoo, Felix Elvis
;
Suntikul, Wantanee
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 295-313
Persistent link: https://www.econbiz.de/10012179402
Saved in:
42
The effect of dynamic integrated resort experience on Croatian customer behavior
Ahn, Jiseon
;
Back, Ki-Joon
;
Barišić, Petra
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 358-370
Persistent link: https://www.econbiz.de/10012179409
Saved in:
43
Customer attributions of service failure and its impact on commitment in the airline industry : an emerging market perspective
Matikiti, Rosemary
;
Roberts-Lombard, Mornay
; …
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 403-414
Persistent link: https://www.econbiz.de/10012179413
Saved in:
44
Examining the effects of robotic service on brand experience : the moderating role of hotel segment
Chan, Ambrose Pak Ho
;
Tung, Vincent Wing Sun
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 458-468
Persistent link: https://www.econbiz.de/10012179419
Saved in:
45
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
46
Customer experience, well-being, and loyalty in the spa hotel context : integrating the top-down & bottom-up theories of well-being
Huang, Yu-Chih
;
Chen, Chun-Chu
;
Gao, Mingjie Jessie
- In:
Journal of travel and tourism marketing
36
(
2019
)
5
,
pp. 595-611
Persistent link: https://www.econbiz.de/10012179446
Saved in:
47
Halal-friendly hotels : impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
6
,
pp. 729-746
Persistent link: https://www.econbiz.de/10012179463
Saved in:
48
Classifying technological innovation attributes for hotels : an application of the Kano model
Chiang, Chun-Fang
;
Chen, Wen-Yu
;
Hsu, Chia-Yuan
- In:
Journal of travel and tourism marketing
36
(
2019
)
7
,
pp. 796-807
Persistent link: https://www.econbiz.de/10012179474
Saved in:
49
Travelers' parasocial interactions in online travel communities
Choi, Sooyoung
;
Kim, Insin
;
Cha, Kyungsoo
;
Suh, Yong-Kun
; …
- In:
Journal of travel and tourism marketing
36
(
2019
)
8
,
pp. 888-904
Persistent link: https://www.econbiz.de/10012179492
Saved in:
50
App users' emotional reactions and festival satisfaction : the mediating role of situational involvement
Li, Xi
;
Su, Xinwei
;
Hu, Xiaoping
;
Yao, Limei
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 980-997
Persistent link: https://www.econbiz.de/10012179514
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