//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Event marketing"
~type_genre:"Aufsatz in Zeitschrift"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Verkaufsflächennutzung"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Event marketing
Dienstleistungsqualität
Ladengestaltung
454
Store design
454
Consumer behaviour
351
Konsumentenverhalten
351
Einzelhandel
252
Retail trade
252
Beziehungsmarketing
74
Relationship marketing
74
Sales promotion
62
Verkaufsförderung
62
Customer satisfaction
52
Kundenzufriedenheit
52
Service quality
50
Emotion
34
Food retailing
34
Lebensmitteleinzelhandel
34
Online retailing
34
Online-Handel
34
Brand management
29
Markenführung
29
USA
28
United States
28
Textile distribution
25
Textilhandel
25
Perception
24
Wahrnehmung
24
Retailing
22
Einkaufszentrum
20
Shopping center
20
Theorie
20
Theory
20
Fashion
17
Mode
17
Atmospherics
16
Ladengeschäft
16
Retail outlet
16
Marketing management
14
Marketingmanagement
14
Store environment
14
more ...
less ...
Online availability
All
Undetermined
28
Free
2
Type of publication
All
Article
54
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
55
Aufsatz im Buch
6
Book section
6
Hochschulschrift
4
Case study
2
Fallstudie
2
Thesis
2
Bibliografie enthalten
1
Bibliography included
1
Collection of articles of several authors
1
Graue Literatur
1
Non-commercial literature
1
Sammelwerk
1
more ...
less ...
Language
All
English
54
German
1
Author
All
Willems, Kim
2
Ahmad, Farooq
1
Ahmed, Sohel
1
Ahmed, Waqar
1
Alexander, Bethan
1
Arsalan Najmi
1
Arshad, Yamna
1
Ashley, Christy
1
Azmin Azliza Aziz
1
Badrinarayanan, Vishag
1
Basso, Kenny
1
Becerra, Enrique P.
1
Ben Dahmane Mouelhi, Norchène
1
Beverland, Michael
1
Biswas, Dipayan
1
Blodgett, Jeffrey
1
Bonfanti, Angelo
1
Borges, Adilson
1
Brengman, Malaika
1
Broilo, Patricia Liebesny
1
Bruckberger, Gianna
1
Brunetti, Federico
1
Brüggen, Elisabeth C.
1
Bustamante, Juan Carlos
1
Casakin, Hernan
1
Castaldo, Sandro
1
Chaney, Damien
1
Chaudhuri, Arjun
1
Chen, Jing
1
Cherian, Joseph A.
1
Chiu, Yen-Ting Helena
1
Cioppi, Marco
1
Clarke-Hill, Colin
1
Comfort, Daphne
1
Coughlan, Joseph
1
Dado, Jaroslav
1
Dagger, Tracey S.
1
Danaher, Peter J.
1
Daunt, Kate L.
1
Demoulin, Nathalie T. M.
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
20
The journal of services marketing
5
Journal of business research : JBR
2
Journal of marketing
2
European retail research
1
International journal of hospitality management
1
International journal of internet marketing and advertising : IJIMA
1
International journal of logistics : research and applications
1
International journal of market research
1
International journal of physical distribution and logistics management
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
International journal of services and operations management : IJSOM
1
Journal of consumer behaviour : an international research review
1
Journal of euromarketing
1
Journal of fashion marketing and management
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of marketing management : MM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Journal of service management
1
Journal of the Academy of Marketing Science
1
Marketing : ZFP ; journal of research and management
1
Marketing intelligence & planning
1
Psychology & marketing
1
The IUP journal of marketing management : IJMM
1
The journal of applied business research
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Transportation research / E : an international journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
55
Showing
1
-
50
of
55
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Creating memorable shopping experiences to meet phygital customers' needs : evidence from sporting goods stores
Bonfanti, Angelo
;
Vigolo, Vania
;
Vannucci, Virginia
; …
- In:
International journal of retail and distribution management
51
(
2023
)
13
,
pp. 81-100
Persistent link: https://www.econbiz.de/10014484188
Saved in:
2
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
3
Manufacturer's quality improvement and retailer's In-store service in the presence of customer returns
Guo, Xiongfei
;
Chen, Jing
- In:
Transportation research / E : an international journal
177
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014419329
Saved in:
4
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
5
How do customers respond to external store environment? : analyzing the new luxury segment
Raggiotto, Francesco
;
Mason, Michela C.
;
Moretti, Andrea
; …
- In:
Journal of global scholars of marketing science : …
33
(
2023
)
3
,
pp. 332-348
Persistent link: https://www.econbiz.de/10014319610
Saved in:
6
Short and sweet : effects of pop-up stores' ephemerality on store sales
Henkel, Laura
;
Jahn, Steffen
;
Toporowski, Waldemar
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169661
Saved in:
7
Change in technology-enabled omnichannel customer experiences in-store
Alexander, Bethan
;
Kent, Anthony
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169724
Saved in:
8
An examination of the effects of omni-channel service offerings on retailer performance
Jones, Angela L.
;
Miller, Jason W.
;
Griffis, Stanley E.
; …
- In:
International journal of physical distribution and …
52
(
2022
)
2
,
pp. 150-169
Persistent link: https://www.econbiz.de/10013173425
Saved in:
9
Linking atmospherics to shopping outcomes : the role of the desire to stay
Elmashhara, Maher Georges
;
Soares, Ana
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209447
Saved in:
10
Additive omnichannel atmospheric cues : the mediating effects of cognitive and affective responses on purchase intention
Lazaris, Chris
;
Vrechopoulos, Adam
;
Sarantopoulos, …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209454
Saved in:
11
Revisiting the showrooming effect on online and offline retailers : the strategic role of in-store service
Wang, Junbin
;
Wang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209643
Saved in:
12
How customers motive attributions impact intentions to use an interactive kiosk in-store
Van de Sanden, Stephanie
;
Willems, Kim
;
Brengman, Malaika
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209666
Saved in:
13
Understanding the role of in-store logistic operations in retail : findings from Pakistan
Arsalan Najmi
;
Arshad, Yamna
;
Ahmed, Waqar
;
Kanapathy, …
- In:
International journal of services and operations …
43
(
2022
)
1
,
pp. 26-51
Persistent link: https://www.econbiz.de/10013552836
Saved in:
14
Experiencing atmospherics : the moderating effect of mall experiences on the impact of individual store atmospherics on spending behavior and mall loyalty
Vilnai-Yavetz, Iris
;
Gilboa, Shaked
;
Mitchell, Vincent-Wayne
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665923
Saved in:
15
The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
Saved in:
16
Shopping cues : conceptualization, scale development, and validation
Ahmed, Sohel
;
Ding Hooi Ting
- In:
International journal of market research
62
(
2020
)
1
,
pp. 95-112
Persistent link: https://www.econbiz.de/10012173371
Saved in:
17
Exploring consumers' subjective shopping experiences in directly operated luxury brand stores
Kauppinen-Räisänen, Hannele
;
Mühlbacher, Hans
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012305873
Saved in:
18
Servicescape irritants and customer satisfaction : the moderating role of shopping motives and involvement
Démoulin, Nathalie
;
Willems, Kim
- In:
Journal of business research : JBR
104
(
2019
),
pp. 295-306
Persistent link: https://www.econbiz.de/10012105031
Saved in:
19
Gamification in a servicescape context : a conceptual framework
Helmefalk, Miralem
;
Marcusson, Leif
- In:
International journal of internet marketing and …
13
(
2019
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012105496
Saved in:
20
Shoppers' attachment with retail stores : antecedents and impact on patronage intentions
Badrinarayanan, Vishag
;
Becerra, Enrique P.
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 371-378
Persistent link: https://www.econbiz.de/10012114180
Saved in:
21
Building store satisfaction centred on customer retention in clothing retailing : store design and ease of shopping
Turhan, Gülden
-
2014
Persistent link: https://www.econbiz.de/10011293783
Saved in:
22
How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica
;
Castaldo, Sandro
;
Grewal, Anjana
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 117-124
Persistent link: https://www.econbiz.de/10011801826
Saved in:
23
Store satisfaction and store loyalty : the moderating role of store atmosphere
Francioni, Barbara
;
Savelli, Elisabetta
;
Cioppi, Marco
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 333-341
Persistent link: https://www.econbiz.de/10011883221
Saved in:
24
Hey big spender! : a golden (color) atmospheric effect on tipping behavior
Lee, Na Young
;
Noble, Stephanie M.
;
Biswas, Dipayan
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 317-337
Persistent link: https://www.econbiz.de/10011844815
Saved in:
25
The effects of store environment elements on customer-to-customer interactions involving older shoppers
Tomazelli, Joana
;
Broilo, Patricia Liebesny
;
Espartel, …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 339-350
Persistent link: https://www.econbiz.de/10011742690
Saved in:
26
Measuring customer experience in physical retail environments
Bustamante, Juan Carlos
;
Rubio Benito, Natalia
- In:
Journal of service management
28
(
2017
)
5
,
pp. 884-913
Persistent link: https://www.econbiz.de/10011801824
Saved in:
27
The restorative potential of shopping malls
Rosenbaum, Mark S.
;
Otalora, Mauricio Losada
;
Ramírez, …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 157-165
Persistent link: https://www.econbiz.de/10011528600
Saved in:
28
Adoption of in-store mobile payment : are perceived risk and convenience the only drivers?
Kerviler, Gwarlann de
;
Demoulin, Nathalie T. M.
;
Zidda, …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 334-344
Persistent link: https://www.econbiz.de/10011528740
Saved in:
29
An evaluation of in-store services to enhance customer satisfaction
Kotni, V. V. Devi Prasad
- In:
The IUP journal of marketing management : IJMM
15
(
2016
)
3
,
pp. 7-36
Persistent link: https://www.econbiz.de/10011550670
Saved in:
30
Retrospective: the importance of servicescapes in leisure service settings
Wakefield, Kirk L.
;
Blodgett, Jeffrey
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 686-691
Persistent link: https://www.econbiz.de/10011590914
Saved in:
31
Drivers of customer loyalty in South African retail stores
Mafini, Chengedzai
;
Dhurup, Manilall Roy
- In:
The journal of applied business research
31
(
2015
)
4
,
pp. 1295-1310
Persistent link: https://www.econbiz.de/10011350591
Saved in:
32
How in-store educational and entertaining events influence shopper satisfaction
Sands, Sean
;
Oppewal, Harmen
;
Beverland, Michael
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 9-20
Persistent link: https://www.econbiz.de/10010503939
Saved in:
33
In-store quality (in)congruency as a driver of perceived legitimacy and shopping behavior
Chaney, Damien
;
Lunardo, Renaud
;
Saintives, Camille
- In:
Journal of retailing and consumer services
24
(
2015
),
pp. 51-59
Persistent link: https://www.econbiz.de/10010528609
Saved in:
34
Retail store environment and customer experience : a paradigm
Sachdeva, Ishita
;
Goel, Suhsma
- In:
Journal of fashion marketing and management
19
(
2015
)
3
,
pp. 290-298
Persistent link: https://www.econbiz.de/10011443450
Saved in:
35
The relationship between store performance and store managers perceptions of their customer services
Terblanche, Nic S.
- In:
Journal of euromarketing
23
(
2014
)
4
,
pp. 5-18
Persistent link: https://www.econbiz.de/10010497686
Saved in:
36
Comparing the effect of store remodeling on new and existing customers
Dagger, Tracey S.
;
Danaher, Peter J.
- In:
Journal of marketing
78
(
2014
)
3
,
pp. 62-80
Persistent link: https://www.econbiz.de/10010360426
Saved in:
37
The impact of "e-atmospherics" on physical stores
Poncin, Ingrid
;
Mimoun, Mohamed Slim Ben
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 851-859
Persistent link: https://www.econbiz.de/10010407213
Saved in:
38
The store-as-a-brand strategy : the effect of store environment on customer responses
Kumar, Archana
;
Kim, Youn-kyung
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 685-695
Persistent link: https://www.econbiz.de/10010407241
Saved in:
39
Special issue: Retail atmospherics and in-store nonverbal cues
Grewal, Dhruv
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010382594
Saved in:
40
Exploring the everyday retail experience : the discourses of style and design
Pecoraro, Maria
;
Uusitalo, Outi
- In:
Journal of consumer behaviour : an international …
13
(
2014
)
6
,
pp. 429-441
Persistent link: https://www.econbiz.de/10010469813
Saved in:
41
Cultural metaphors : enhancing consumer pleasure in ethnic servicescapes
Elliot, Esi A.
;
Cherian, Joseph A.
;
Casakin, Hernan
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1004-1012
Persistent link: https://www.econbiz.de/10009755377
Saved in:
42
The servicescape as an antecedent to service quality and behavioral intentions
Hooper, Daire
;
Coughlan, Joseph
;
Mullen, Michael R.
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 271-280
Persistent link: https://www.econbiz.de/10009788854
Saved in:
43
Modelling the relationship among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging economy context
Rajic, Tamara
;
Dado, Jaroslav
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1096-1110
Persistent link: https://www.econbiz.de/10009793748
Saved in:
44
Die Auswirkungen von Einkaufsverwirrung auf das Nachfrageverhalten
Garaus, Marion
;
Wagner, Udo
- In:
Marketing : ZFP ; journal of research and management
35
(
2013
)
1
,
pp. 8-21
Persistent link: https://www.econbiz.de/10009727089
Saved in:
45
An empirical study of store environment influence on consumer multi-perceived values toward patronage intentions
Hsu, Tsuen-Ho
;
Chiu, Yen-Ting Helena
;
Lee, Yi-Jung
- In:
European retail research
26
(
2012
)
2
,
pp. 19-46
Persistent link: https://www.econbiz.de/10009728700
Saved in:
46
How service seasons the experience : measuring hospitality servicescapes
Spielmann, Nathalie
;
Laroche, Michel
;
Borges, Adilson
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 360-368
Persistent link: https://www.econbiz.de/10009503312
Saved in:
47
Exploring the forms of dysfunctional customer behaviour : a study of differences in servicescape and customer disaffection with service
Daunt, Kate L.
;
Harris, Lloyd C.
- In:
Journal of marketing management : MM
28
(
2012
)
1/2
,
pp. 129-153
Persistent link: https://www.econbiz.de/10009488952
Saved in:
48
The effects of dining atmospherics on behavioral intentions through quality perception
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 204-215
Persistent link: https://www.econbiz.de/10009568243
Saved in:
49
Servicescape interior design and consumers' personality impressions
Orth, Ulrich R.
;
Heinrich, Frauke
;
Malkewitz, Keven
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 194-203
Persistent link: https://www.econbiz.de/10009568244
Saved in:
50
Effect of store atmospherics on employees' reactions
Skandrani, Hamida
;
Ben Dahmane Mouelhi, Norchène
; …
- In:
International journal of retail & distribution management
39
(
2011
)
1
,
pp. 51-67
Persistent link: https://www.econbiz.de/10009007289
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->