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Search: subject_exact:"Customer integration"
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Customer integration
3,959
Kundenintegration
3,937
Beziehungsmarketing
1,453
Relationship marketing
1,451
Betriebliche Wertschöpfung
1,009
Value creation
1,009
Innovationsmanagement
946
Innovation management
941
Consumer behaviour
929
Konsumentenverhalten
929
Social Web
856
Social web
856
Innovation
786
Produktentwicklung
606
New product development
582
Brand management
357
Markenführung
357
Internet marketing
355
Online-Marketing
355
Dienstleistungsqualität
346
Service quality
346
Value co-creation
324
Customer satisfaction
319
Kundenzufriedenheit
319
Kundenwert
313
Customer value
311
Service-Dominant Logic
310
Service-dominant logic
310
Lieferantenmanagement
269
Supplier relationship management
269
Co-creation
260
Dienstleistung
201
Brand image
192
Markenimage
192
Deutschland
184
Viral marketing
182
Virales Marketing
182
Germany
181
Services
179
value co-creation
177
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1,819
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496
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3,303
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680
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80
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78
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54
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28
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15
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13
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9
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530
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Herstatt, Cornelius
35
Hollebeek, Linda D.
30
Piller, Frank T.
27
Hippel, Eric von
26
Füller, Johann
19
Reichwald, Ralf
18
Bruhn, Manfred
17
Büttgen, Marion
17
Edvardsson, Bo
15
Brodie, Roderick J.
14
Franke, Nikolaus
14
Jacob, Frank
14
Witell, Lars
14
Brem, Alexander
13
Conduit, Jodie
13
De Jong, Jeroen P. J.
13
Ihl, Christoph
13
Schreier, Martin
13
Fließ, Sabine
12
Leimeister, Jan Marco
12
Oliveira, Pedro
12
Ramaswamy, Venkatram
12
Bretschneider, Ulrich
11
Cova, Bernard
11
Hajli, Nick
11
Hyysalo, Sampsa
11
Kleinaltenkamp, Michael
11
Lettl, Christopher
11
Möslein, Kathrin
11
Raasch, Christina
11
Rahman, Zillur
11
Schweisfurth, Tim
11
Bilgram, Volker
10
Hadwich, Karsten
10
Jaakkola, Elina
10
Nambisan, Satish
10
Hienerth, Christoph
9
Kristensson, Per
9
Kumar, V.
9
Lüthje, Christian
9
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Springer Fachmedien Wiesbaden
18
IGI Global
7
Technische Universität Berlin
2
Technische Universität Braunschweig
2
Arbeitsgemeinschaft für Marketing
1
Books on Demand GmbH <Norderstedt>
1
Campus Verlag
1
Center of Market Oriented Product and Production Management
1
Daimler und Benz Stiftung
1
Deutschland / Bundesministerium für Bildung und Forschung
1
Dr. Rainer Hampp <Firma>
1
Evangelische Akademie Loccum
1
Fachhochschule Salzburg / Studiengang Betriebswirtschaft
1
Fachhochschule für Technik und Wirtschaft Berlin
1
Fakultät Wirtschaftswissenschaften, Technische Universität Bergakademie Freiberg
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Freie Universität Berlin
1
Förderverein des Centers for Digital Technology and Management e.V.
1
Großbritannien / Department for Business, Energy & Industrial Strategy
1
Handelshochschule Leipzig
1
ICServ <5., 2017, Wien>
1
Innovation Symposium <2, 2009, New York, NY>
1
Innovationsforum <Daimler und Benz Stiftung> <10., 2014, Berlin>
1
International Conference on Services Management <North Cyprus)>
1
International Society for Professional Innovation Management
1
International Telecommunications Society
1
Johannes Gutenberg-Universität Mainz
1
John Wiley and Sons <Hoboken, NJ>
1
Josef Eul Verlag GmbH
1
National Bureau of Economic Research
1
Panepistēmio Kypru / Department of Economics
1
Product Development & Management Association
1
Salzburg Research Forschungsgesellschaft
1
Springer Gabler <Firma>
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
Swisscom
1
Technische Universität / Professur für Betriebswirtschaftslehre, Brau- und Lebensmittelindustrie
1
Technische Universität Darmstadt
1
Technische Universität Dortmund / Juniorprofessur für Dienstleistungsmanagement
1
Technische Universität Dresden
1
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Journal of business research : JBR
156
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
Journal of service management
46
SpringerLink / Bücher
46
International journal of innovation management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
The journal of services marketing
44
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
The journal of business & industrial marketing
34
International journal of hospitality management
33
Journal of strategic marketing
31
The service industries journal
31
Journal of marketing management : MM
29
Service business
25
Marketing theory
24
Journal of service research : JSR
23
Public management review
23
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
International journal of technology marketing : IJTMkt
22
Kundenintegration : Forum Dienstleistungsmanagement
22
International journal of technology management : IJTM
21
Journal of marketing
21
The journal of brand management : an international journal
21
Journal of service theory and practice : JSTP
20
Marketing intelligence & planning
20
Tourism management : research, policies, practice
20
International journal of contemporary hospitality management
19
Journal of the Academy of Marketing Science
18
European management journal
17
Journal of service research
17
The journal of product & brand management
17
Creativity and innovation management
16
International journal of product development : IJPD
16
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
16
Revolutionizing innovation : users, communities, and open innovation
16
European journal of marketing
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
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Source
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ECONIS (ZBW)
3,960
Other ZBW resources
10
RePEc
8
EconStor
3
BASE
2
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1,401
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1401
Feel the VIBE : examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
Carlson, Jamie
;
Rahman, Mohammad M.
;
Taylor, Alexander
; …
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 149-162
Persistent link: https://www.econbiz.de/10011980821
Saved in:
1402
How does brand-related user-generated content differ across social media? : evidence reloaded
Roma, Paolo
;
Aloini, Davide
- In:
Journal of business research : JBR
96
(
2019
),
pp. 322-339
Persistent link: https://www.econbiz.de/10011981056
Saved in:
1403
Co-creating corporate brand identity with online brand communities : a managerial perspective
Essamri, Azzouz
;
McKechnie, Sally
;
Winklhofer, Heidi
- In:
Journal of business research : JBR
96
(
2019
),
pp. 366-375
Persistent link: https://www.econbiz.de/10011981083
Saved in:
1404
User-generated content sources in social media : a new approach to explore tourist satisfaction
Narangajavana Kaosiri, Yeamduan
;
Callarisa Fiol, Luis José
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
2
,
pp. 253-265
Persistent link: https://www.econbiz.de/10011982325
Saved in:
1405
The effect of atmosphere on customer engagement in upscale hotels : an application of S-O-R paradigm
Choi, Hyeyoon
;
Kandampully, Jay
- In:
International journal of hospitality management
77
(
2019
),
pp. 40-50
Persistent link: https://www.econbiz.de/10011988426
Saved in:
1406
Hospitality co-creation with mobility-impaired people
Lin, Pearl M. C.
;
Peng, Kang-Lin
;
Ren, Lianping
;
Lin, …
- In:
International journal of hospitality management
77
(
2019
),
pp. 492-503
Persistent link: https://www.econbiz.de/10011988871
Saved in:
1407
Customer referencing as business actor engagement behavior : creating value in and beyond triadic settings
Jaakkola, Elina
;
Aarikka-Stenroos, Leena
- In:
Industrial marketing management : the international …
80
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012064323
Saved in:
1408
Supplier-customer engagement for collaborative innovation using video conferencing : a study of SMEs
Hardwick, Jialin
;
Anderson, Alistair R.
- In:
Industrial marketing management : the international …
80
(
2019
),
pp. 43-57
Persistent link: https://www.econbiz.de/10012064325
Saved in:
1409
Investigating the innovation impacts of user-centred and participatory strategies adopted by European living labs
Dell'Era, Claudio
;
Landoni, Paolo
;
Gonzalez, Sara Jane
- In:
International journal of innovation management
23
(
2019
)
5
,
pp. 1950048-1-20
Persistent link: https://www.econbiz.de/10012098622
Saved in:
1410
Achieving customer engagement with social media : a qualitative comparative analysis approach
Gligor, David
;
Bozkurt, Siddik
;
Russo, Ivan
- In:
Journal of business research : JBR
101
(
2019
),
pp. 59-69
Persistent link: https://www.econbiz.de/10012103211
Saved in:
1411
"Deal with it" : how coping with e-service innovation affects the customer experience
Ciuchita, Robert
;
Mahr, Dominik
;
Odekerken-Schröder, Gaby
- In:
Journal of business research : JBR
103
(
2019
),
pp. 130-141
Persistent link: https://www.econbiz.de/10012104123
Saved in:
1412
User entrepreneurs' multiple identities and crowdfunding performance : effects through product innovativeness, perceived passion, and need similarity
Oo, Pyayt P.
;
Allison, Thomas H.
;
Sahaym, Arvin
; …
- In:
Journal of business venturing
34
(
2019
)
5
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012104126
Saved in:
1413
Media : innovation, self-production, creativity
Simon, Jean Paul
-
2019
Persistent link: https://www.econbiz.de/10012104335
Saved in:
1414
Shifting business models in the electronic gaming industry : from publisher backing to co-creation and crowdfunding
Thurner, Thomas Wolfgang
;
Kroenert, Melina Kristin
; …
- In:
International journal of entrepreneurship and …
23
(
2019
)
3
,
pp. 246-260
Persistent link: https://www.econbiz.de/10012104751
Saved in:
1415
New service development by manufacturing firms : effects of customer participation under environmental contingencies
Morgan, Todd
;
Anokhin, Sergey Alexander
;
Wincent, Joakim
- In:
Journal of business research : JBR
104
(
2019
),
pp. 497-505
Persistent link: https://www.econbiz.de/10012105180
Saved in:
1416
Enabling value co-creation with consumers as a driver of business performance : a dual perspective of Polish manufacturing and service SMEs
Zaborek, Piotr
;
Mazur, Jolanta
- In:
Journal of business research : JBR
104
(
2019
),
pp. 541-551
Persistent link: https://www.econbiz.de/10012105193
Saved in:
1417
Being active in online communications : firm responsiveness and customer engagement behaviour
Sheng, Jie
- In:
Journal of interactive marketing : a quarterly …
46
(
2019
),
pp. 40-51
Persistent link: https://www.econbiz.de/10012107040
Saved in:
1418
Developing business customer engagement through social media engagement-platforms : an integrative S-D logic/RBV-informed model
Hollebeek, Linda D.
- In:
Industrial marketing management : the international …
81
(
2019
),
pp. 89-98
Persistent link: https://www.econbiz.de/10012107697
Saved in:
1419
Managing customer engagement at trade shows
Gopalakrishna, Srinath
;
Malthouse, Edward C.
;
Lawrence, …
- In:
Industrial marketing management : the international …
81
(
2019
),
pp. 99-114
Persistent link: https://www.econbiz.de/10012107698
Saved in:
1420
How to enhance SMEs customer involvement using social media : the role of social CRM
Cheng, Colin CJ
;
Shiu, Eric
- In:
International small business journal : ISBJ
37
(
2019
)
1
,
pp. 22-42
Persistent link: https://www.econbiz.de/10012000047
Saved in:
1421
Co-creative service design in municipal health services : reflections and lessons learned from a design education perspective
Høiseth, Marikken
- In:
Service design and service thinking in healthcare and …
,
(pp. 169-188)
.
2019
Persistent link: https://www.econbiz.de/10012000246
Saved in:
1422
Sustainability innovation by integrating employees : the potential of sustainable embedded lead users
Schmidt-Keilich, Marc
;
Schrader, Ulf
- In:
International journal of innovation and sustainable …
13
(
2019
)
1
,
pp. 98-115
Persistent link: https://www.econbiz.de/10012000877
Saved in:
1423
Managing advertising agency client partnerships for value co-creation : characteristics, categories, and challenges
Díaz-Méndez, Montserrat
;
Saren, Michael
- In:
Marketing theory
19
(
2019
)
1
,
pp. 9-26
Persistent link: https://www.econbiz.de/10012001447
Saved in:
1424
A market approach to social value co-creation : findings and implications from "Mageires" the social restaurant
Sigala, Marianna
- In:
Marketing theory
19
(
2019
)
1
,
pp. 27-45
Persistent link: https://www.econbiz.de/10012001453
Saved in:
1425
A quantitative model for open innovation and customer involvement
Efstathiades, Andreas
;
Papageorgiou, George
- In:
International journal of economics and business research
17
(
2019
)
2
,
pp. 168-188
Persistent link: https://www.econbiz.de/10012002621
Saved in:
1426
Adding co-creation as an antecedent condition leading to trust in business-to-business relationships
Franklin, Drew
;
Marshall, Roger
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 170-181
Persistent link: https://www.econbiz.de/10012004238
Saved in:
1427
Complaining practices on social media in tourism : a value co-creation and co-destruction perspective
Dolan, Rebecca
;
Seo, Yuri
;
Kemper, Joya
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 35-45
Persistent link: https://www.econbiz.de/10012004632
Saved in:
1428
Customer participation in the specification of services : the role of psychaological ownership and participation enjoyment
Robbert, Thomas
;
Straus, Lennart
;
Roth, Stefan
- In:
Marketing : ZFP ; journal of research and management
41
(
2019
)
1
,
pp. 39-49
Persistent link: https://www.econbiz.de/10012004775
Saved in:
1429
The score is not the music : integrating experience and practice perspectives on calue co-creation in collective consumption contexts
Kelleher, Carol
;
Wilson, Hugh
;
MacDonald, Emma K.
; …
- In:
Journal of service research
22
(
2019
)
2
,
pp. 120-138
Persistent link: https://www.econbiz.de/10012005802
Saved in:
1430
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
1431
Managing customer resource endowments and deficiencies for value cocreation : complex relational services
Ng, Sylvia C.
;
Sweeney, Jillian C.
;
Plewa, Carolin
- In:
Journal of service research
22
(
2019
)
2
,
pp. 156-172
Persistent link: https://www.econbiz.de/10012007427
Saved in:
1432
Actor engagement in networks : defining the conceptual domain
Brodie, Roderick J.
;
Fehrer, Julia
;
Jaakkola, Elina
; …
- In:
Journal of service research
22
(
2019
)
2
,
pp. 173-188
Persistent link: https://www.econbiz.de/10012007439
Saved in:
1433
Framing transformation dynamics towards service-orientation : alternative trajectories of B2B relations
Lappalainen, Inka
;
Valjakke, Tiina
;
Ahonen, Toni
; …
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 131-157
Persistent link: https://www.econbiz.de/10012008950
Saved in:
1434
All for the money? : the limits of monetary rewards in innovation contests with users
Ihl, Christoph
;
Vossen, Alexander
;
Piller, Frank T.
- In:
International journal of innovation management
23
(
2019
)
2
,
pp. 1950014-1-27
Persistent link: https://www.econbiz.de/10012009043
Saved in:
1435
Customer-centric logistics in e-fulfilment : mathematical decision support for attended home delivery services
Mackert, Jochen
-
2019
Persistent link: https://www.econbiz.de/10012019772
Saved in:
1436
How smartness enables value co-creation : an explorative study of Italian fashion retail
Ciasullo, Maria Vincenza
;
Castellani, Paola
;
Cosimato, …
- In:
Predicting trends and building strategies for consumer …
,
(pp. 226-248)
.
2019
Persistent link: https://www.econbiz.de/10012023240
Saved in:
1437
The university in a retail context : an illustration of value co-creation through the Social Business Model Canvas
Hysa, Xhimi
;
Gambarov, Vusal
;
Zenelaj, Besjon
- In:
Predicting trends and building strategies for consumer …
,
(pp. 249-267)
.
2019
Persistent link: https://www.econbiz.de/10012023248
Saved in:
1438
Co-creating the tourism experience
Sugathan, Praveen
;
Ranjan, Kumar Rakesh
- In:
Journal of business research : JBR
100
(
2019
),
pp. 207-217
Persistent link: https://www.econbiz.de/10012023796
Saved in:
1439
A dual model of product involvement for effective virtual reality : the roles of imagination, co-creation, telepresence, and interactivity
Cowan, Kirsten
;
Ketron, Seth
- In:
Journal of business research : JBR
100
(
2019
),
pp. 483-492
Persistent link: https://www.econbiz.de/10012023994
Saved in:
1440
Driving service innovativeness via collaboration with customers and suppliers : evidence from business-to-business services
Heirati, Nima
;
Siahtiri, Vida
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 6-16
Persistent link: https://www.econbiz.de/10012026076
Saved in:
1441
The role of cocreation and dynamic capabilities in service provision and performance : a configurational study
Wilden, Ralf
;
Gudergan, Siegfried
;
Akaka, M. A.
; …
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 43-57
Persistent link: https://www.econbiz.de/10012026097
Saved in:
1442
The dynamics of social media and value co-creation
Sahni, Kamna
;
Appiah, Kenneth
- In:
Leveraging computer-mediated marketing environments
,
(pp. 22-42)
.
2019
Persistent link: https://www.econbiz.de/10011971229
Saved in:
1443
User-generated content and consumer brand engagement
Naem, Muhammad
;
Okafor, Sebastian
- In:
Leveraging computer-mediated marketing environments
,
(pp. 193-220)
.
2019
Persistent link: https://www.econbiz.de/10011971320
Saved in:
1444
Co-creation of value proposition: Stakeholders co-creating value propositions of goods and services
Vorbach, Stefan
;
Müller, Christiana
;
Poandl, Elisabeth
- In:
Co-creation : reshaping business and society in the era …
,
(pp. 51-62)
.
2019
Persistent link: https://www.econbiz.de/10011942936
Saved in:
1445
Brand community coping
Weijo, Henri
;
Bean, Jonathan
;
Rintamäki, Jukka
- In:
Journal of business research : JBR
94
(
2019
),
pp. 128-136
Persistent link: https://www.econbiz.de/10011947328
Saved in:
1446
The advent of customer experiential knowledge management approach (CEKM) : the integration of offline & online experiential knowledge
Jaziri-Bouagina, Dhouha
- In:
Journal of business research : JBR
94
(
2019
),
pp. 241-256
Persistent link: https://www.econbiz.de/10011947403
Saved in:
1447
Empowering organizations through customer knowledge acquisition : an empirical study in Mexico
Gómez Reynoso, Juan Manuel
;
Al-Busaidi, Kamla Ali
- In:
International journal of knowledge management : IJKM ; …
15
(
2019
)
3
,
pp. 83-102
Persistent link: https://www.econbiz.de/10012110830
Saved in:
1448
Process control for monitoring customer engagement
Malthouse, Edward C.
;
Wang, Wei-Lin
;
Calder, Bobby J.
; …
- In:
Journal of marketing analytics : JMA
7
(
2019
)
2
,
pp. 54-63
Persistent link: https://www.econbiz.de/10012113463
Saved in:
1449
The innovation imperative in healthcare : an interview and commentary
Mende, Martin
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 121-131
Persistent link: https://www.econbiz.de/10012113585
Saved in:
1450
Customer engagement in the service context : an empirical investigation of the construct, its antecedents and consequences
Islam, Jamid Ul
;
Hollebeek, Linda D.
;
Rahman, Zillur
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 277-285
Persistent link: https://www.econbiz.de/10012114161
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