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Viral marketing
69
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Consumer behaviour
34
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Tourism management : research, policies, practice
Journal of business research : JBR
184
Journal of retailing and consumer services
122
International journal of hospitality management
99
Psychology & marketing
61
International journal of internet marketing and advertising : IJIMA
59
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
59
Information systems research : ISR
55
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
54
Journal of marketing communications
53
Journal of hospitality marketing & management
46
International journal of contemporary hospitality management
45
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
45
Journal of travel and tourism marketing
43
Electronic commerce research
41
Journal of marketing
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
41
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
36
Journal of management information systems : JMIS
35
Journal of advertising research
34
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
34
European journal of marketing : EJM
33
Journal of electronic commerce research : JECR
33
Journal of marketing research : JMR
32
International journal of advertising : the quarterly review of marketing communications
31
Management science : journal of the Institute for Operations Research and the Management Sciences
31
The journal of services marketing
31
Cogent business & management
29
International journal of advertising : the review of marketing communications
29
Journal of internet commerce
29
The journal of product & brand management
29
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
28
SpringerLink / Bücher
28
International journal of electronic marketing and retailing : IJEMR
26
Journal of marketing management : MM
26
Journal of promotion management : innovations in planning and applied research
26
Asia Pacific journal of marketing and logistics
24
International journal of consumer studies
24
Journal of the Academy of Marketing Science
24
Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
69
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1
Hosts' online affinities and their impacts on the number of online reviews on peer-to-peer platforms
Chen, Dongzhi
;
Zhang, Wei
;
Bi, Jian-Wu
;
Zhang, Hanqin Qiu
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457564
Saved in:
2
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
3
"Give me an upgrade or I will give you a bad review!" : investigating customer threats in the hospitality industry
Boukis, Achilleas
;
Harris, Lloyd C.
;
Koritos, Christos D.
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015052203
Saved in:
4
All hype or the real deal? : investigating user engagement with virtual influencers in tourism
Xie-Carson, Li
;
Magor, Thomas
;
Benckendorff, Pierre
; …
- In:
Tourism management : research, policies, practice
99
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014320860
Saved in:
5
Managerial response strategies to eWOM : a framework and research agenda for webcare
Lopes, Ana Isabel
;
Dens, Nathalie
;
Pelsmacker, Patrick de
; …
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014304449
Saved in:
6
Dark personalities and online reviews : a textual content analysis of review generation, consumption and distribution
Yousaf, Salman
;
Kim, Jong Min
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014304482
Saved in:
7
Hotels' environmentally-framed eWOM : the moderating role of environmental culture
D'Acunto, David
;
Filieri, Raffaele
;
Amato, Stefano
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014304555
Saved in:
8
Sentiment mining of online reviews of peer-to-peer accommodations : customer emotional heterogeneity and its influencing factors
Li, Rui
;
Li, Yong-Quan
;
Ruan, Wen-Qi
;
Zhang, Shu-Ning
; …
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013554999
Saved in:
9
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
10
Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship
Nicolau, Juan Luis
;
Carlos Villamarín, Pablo de
; …
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013271638
Saved in:
11
Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction : applying an aspect extraction approach to online reviews
Shin, Seunghun
;
Nicolau, Juan Luis
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271648
Saved in:
12
Shaping social media analytics in the pursuit of organisational agility : a real options theory perspective
Zhang, Minhao
;
Wang, Yichuan
;
Olya, Hossein
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013194285
Saved in:
13
C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Zhang, Min
;
Wang, Lu
;
Li, Yiwei
;
Wang, G. Alan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366151
Saved in:
14
Tourism demand forecasting using tourist-generated online review data
Hu, Mingming
;
Li, Hengyun
;
Song, Haiyan
;
Li, Xin
;
Law, …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013326619
Saved in:
15
Would you really recommend it? : antecedents of word-of-mouth in medical tourism
Taheri, Babak
;
Chalmers, Dominic
;
Wilson, Juliette
; …
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-18
Persistent link: https://www.econbiz.de/10012417462
Saved in:
16
Differences in online reviews caused by distribution channels
Kim, Jong Min
;
Hyun, Soonchul
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012417958
Saved in:
17
To be similar or to be different? : the effect of hotel managers' rote response on subsequent reviews
Liu, Shan
;
Wang, Na
;
Gao, Baojun
;
Gallivan, Michael
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595658
Saved in:
18
Traveler preferences from online reviews : role of travel goals, class and culture
Chatterjee, Swagato
;
Mandal, Prasenjit
- In:
Tourism management : research, policies, practice
80
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012237335
Saved in:
19
Improving text summarization of online hotel reviews with review helpfulness and sentiment
Tsai, Chih-Fong
;
Chen, Kuanchin
;
Hu, Ya-Han
;
Chen, Wei-Kai
- In:
Tourism management : research, policies, practice
80
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012237344
Saved in:
20
Helpful or harmful? : a double-edged sword of emoticons in online review helpfulness
Huang, Guei-Hua
;
Chang, Chun-Tuan
;
Bilgihan, Anil
; …
- In:
Tourism management : research, policies, practice
81
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012297565
Saved in:
21
Understanding the importance that consumers attach to social media sharing (ISMS) : scale development and validation
Dedeoğlu, Bekir Bora
;
Taheri, Babak
;
Okumus, Fevzi
; …
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137763
Saved in:
22
Exploring the impact of personalized management responses on tourists' satisfaction : a topic matching perspective
Zhang, Xiaowei
;
Qiao, Shuchen
;
Yang, Yang
;
Zhang, Ziqiong
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137766
Saved in:
23
Motivation and satisfaction of Chinese and U.S. tourists in restaurants : a cross-cultural text mining of online reviews
Jia, Susan
- In:
Tourism management : research, policies, practice
78
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012165771
Saved in:
24
From measurement scale to sentiment scale : examining the effect of sensory experiences on online review rating behavior
Mehraliyev, Fuad
;
Kirilenko, Andrei
;
Choi, Youngjoon
- In:
Tourism management : research, policies, practice
79
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012237264
Saved in:
25
Examining the trade-off between compensation and promptness in eWOM-triggered service recovery : a restorative justice perspective
Liu, Hongfei
;
Jayawardhena, Chanaka
;
Dibb, Sally
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 381-392
Persistent link: https://www.econbiz.de/10012063617
Saved in:
26
Variations in airline passenger expectation of service quality across the globe
Punel, Aymeric
;
Hassan, Lama Al Hajj
;
Ermagun, Alireza
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 491-508
Persistent link: https://www.econbiz.de/10012063714
Saved in:
27
Classifying residents' roles as online place-ambassadors
Uchinaka, Sanae
;
Yoganathan, Vignesh
;
Osburg, …
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 137-150
Persistent link: https://www.econbiz.de/10011987793
Saved in:
28
Recreation and environmental quality of tropical wetlands : a social media based spatial analysis
Sinclair, Michael
;
Ghermandi, Andrea
;
Moses, Sheela A.
; …
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 179-186
Persistent link: https://www.econbiz.de/10011987896
Saved in:
29
An investigation on online reviews in sharing economy driven hospitality platforms : a viewpoint of trust
Cheng, Xusen
;
Fu, Shixuan
;
Sun, Jianshan
;
Bilgihan, Anil
; …
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 366-377
Persistent link: https://www.econbiz.de/10011987944
Saved in:
30
Inconsistent behavior in online consumer reviews : the effects of hotel attribute ratings on location
Mellinas, Juan Pedro
;
Nicolau, Juan L.
;
Park, Sangwon
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 421-427
Persistent link: https://www.econbiz.de/10011987953
Saved in:
31
Online reviews : differences by submission device
Mariani, Marcello M.
;
Borghi, Matteo
;
Gretzel, Ulrike
- In:
Tourism management : research, policies, practice
70
(
2019
),
pp. 295-298
Persistent link: https://www.econbiz.de/10011949665
Saved in:
32
Word-of-mouth, buying, and sacrifice intentions for eco-cruises : exploring the function of norm activation and value-attitude-behavior
Han, Heesup
;
Hwang, Jinsoo
;
Lee, Myong Jae
;
Kim, Joohyun
- In:
Tourism management : research, policies, practice
70
(
2019
),
pp. 430-443
Persistent link: https://www.econbiz.de/10011949896
Saved in:
33
The effect of price on word of mouth : first time versus heavy repeat visitors
Matzler, Kurt
;
Teichmann, Karin
;
Strobl, Andreas
; …
- In:
Tourism management : research, policies, practice
70
(
2019
),
pp. 453-459
Persistent link: https://www.econbiz.de/10011949903
Saved in:
34
The relationship between sustainability and customer satisfaction in hospitality : an explorative investigation using eWOM as a data source
Gerdt, Sven-Olaf
;
Wagner, Elisa
;
Schewe, Gerhard
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 155-172
Persistent link: https://www.econbiz.de/10012128583
Saved in:
35
Comparative clustering of destination attractions for different origin markets with network and spatial analyses of online reviews
Kirilenko, Andrei
;
Stepchenkova, Svetlana
;
Hernández, …
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 400-410
Persistent link: https://www.econbiz.de/10011996045
Saved in:
36
Electronic word of mouth and hotel performance : a meta-analysis
Yang, Yang
;
Park, Sangwon
;
Hu, Xingbao
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 248-260
Persistent link: https://www.econbiz.de/10011841895
Saved in:
37
The influence of online ratings and reviews on hotel booking consideration
Gavilan, Diana
;
Avello, Maria
;
Martinez-Navarro, Gema
- In:
Tourism management : research, policies, practice
66
(
2018
),
pp. 53-61
Persistent link: https://www.econbiz.de/10011813809
Saved in:
38
Meeting planners' online reviews of destination hotels : a twofold content analysis approach
Boo, Soyoung
;
Busser, James A.
- In:
Tourism management : research, policies, practice
66
(
2018
),
pp. 287-301
Persistent link: https://www.econbiz.de/10011814724
Saved in:
39
The influences of tourists’ emotions on the selection of electronic word of mouth platforms
Yan, Qiang
;
Zhou, Simin
;
Wu, Sipeng
- In:
Tourism management : research, policies, practice
66
(
2018
),
pp. 348-363
Persistent link: https://www.econbiz.de/10011814829
Saved in:
40
A comparative analysis of major online review platforms : implications for social media analytics in hospitality and tourism
Xiang, Zheng
;
Du, Qianzhou
;
Ma, Yufeng
;
Fan, Weiguo
- In:
Tourism management : research, policies, practice
58
(
2017
),
pp. 51-65
Persistent link: https://www.econbiz.de/10011634642
Saved in:
41
The impact of language style on consumers' reactions to online reviews
Wu, Luorong
;
Shen, Han
;
Fan, Alei
;
Mattila, Anna S.
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 590-596
Persistent link: https://www.econbiz.de/10011643275
Saved in:
42
Big data for big insights : investigating language-specific drivers of hotel satisfaction with 412,784 user-generated reviews
Liu, Yong
;
Teichert, Thorsten
;
Rossi, Matti
;
Li, Hongxiu
; …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 554-563
Persistent link: https://www.econbiz.de/10011643325
Saved in:
43
The signaling effect of management response in engaging customers : a study of the hotel industry
Li, Chunyu
;
Cui, Geng
;
Peng, Ling
- In:
Tourism management : research, policies, practice
62
(
2017
),
pp. 42-53
Persistent link: https://www.econbiz.de/10011734065
Saved in:
44
Sharing travel stories and behavioral outcomes : a case of travel
Lee, Seonjeong
;
Oh, Haemoon
- In:
Tourism management : research, policies, practice
62
(
2017
),
pp. 147-158
Persistent link: https://www.econbiz.de/10011734120
Saved in:
45
Older adults' parasocial interaction formation process in the context of travel websites : the moderating role of parent-child geographic proximity
Kim, Insin
;
Kim, Joonhyeong Joseph
- In:
Tourism management : research, policies, practice
63
(
2017
),
pp. 399-416
Persistent link: https://www.econbiz.de/10011746707
Saved in:
46
Consumer perception of knowledge-sharing in travel-related online social networks
Bilgihan, Anil
;
Barreda, Albert
;
Okumus, Fevzi
;
Nusair, …
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 287-296
Persistent link: https://www.econbiz.de/10011418426
Saved in:
47
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
48
The becoming of user-generated reviews : looking at the past to understand the future of managing reputation in the travel sector
Baka, Vasiliki
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 148-162
Persistent link: https://www.econbiz.de/10011440047
Saved in:
49
Toward an integrated model of tourist expectation formation and gender difference
Wang, Chunyang
;
Qu, Hailin
;
Ksu, Maxwell K.
- In:
Tourism management : research, policies, practice
54
(
2016
),
pp. 58-71
Persistent link: https://www.econbiz.de/10011451937
Saved in:
50
Trust and reputation in the sharing economy : the role of personal photos in Airbnb
Ert, Eyal
;
Fleisher, Aliza
;
Magen, Nathan
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 62-73
Persistent link: https://www.econbiz.de/10011495960
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