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The journal of personal selling & sales management : JPSSM
Journal of retailing and consumer services
Australasian marketing journal
Industrial marketing management : the international journal for industrial and high-tech firms
107
Journal of personal selling & sales management
72
Journal of business research : JBR
67
The journal of business & industrial marketing
42
Journal of the Academy of Marketing Science
28
Journal of business-to-business marketing
24
SpringerLink / Bücher
22
Journal of marketing
17
Journal of retailing
15
Journal of marketing theory and practice : JMTP
13
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Journal of marketing education : JME
11
Journal of service research
11
Journal of marketing theory and practice
10
European journal of marketing
9
Journal of business ethics : JOBE
9
The Oxford handbook of strategic sales and sales management
9
Asia Pacific journal of marketing and logistics
8
Journal of marketing research
8
International journal of hospitality management
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
7
Journal of marketing research : JMR
7
Springer eBook Collection / Business and Economics
7
International journal of retail & distribution management
6
Journal of service research : JSR
6
Marketing intelligence & planning
6
Marketing letters : a journal of research in marketing
6
European journal of marketing : EJM
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
The marketing review
5
Journal of marketing analytics : JMA
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of service theory and practice
4
Market : review for marketing theory and practice
4
Vision : the journal of business perspective
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of bank marketing
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ECONIS (ZBW)
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1
Contribution of sales control in salespeople's creative selling : work engagement as a mediator
Park, Hyewon
;
Hur, Won-Moo
;
Kang, Seongho
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372536
Saved in:
2
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
3
The impact of channel integration on consumers' channel preferences : do showrooming and webrooming behaviors matter?
Goraya, M. Awais Shakir
;
Zhu, Jing
;
Akram, Muhammad Shakaib
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013169703
Saved in:
4
Gender's moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
Vázquez-Suárez, Luis
;
Mejía-Vásquez, Pericles Ramón
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209457
Saved in:
5
Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior : do the store ambience and salesperson interactions...
Katakam, Bharath Shashanka
;
Bhukya, Ramulu
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581927
Saved in:
6
Price versus service : can retailers beat showrooming with competence?
Schneider, Patricia J.
;
Zielke, Stephan
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581935
Saved in:
7
Mobile-assisted showroomers : understanding their purchase journey and personalities
Fiestas, Jorge Carlos
;
Tuzovic, Sven
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012430680
Saved in:
8
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
9
Leading ethically to shape service-oriented organizational citizenship behavior among tourism salespersons : dual mediation paths and moderating role of service role identity
Luu Trong Tuan
;
Vu Thanh Ngan
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502636
Saved in:
10
Does managing customer accounts receivable impact customer relationships, and sales performance? : an empirical investigation
Singh, Ramendra Pratap
;
Singh, Ramendra
;
Mishra, Prashant
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012502649
Saved in:
11
Competitive (versus loyal) showrooming : an application of the push-pull-mooring framework
Frasquet Deltoro, Marta
;
Miquel-Romero, Maria-Jose
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648927
Saved in:
12
"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis
;
Cambra-Fierro, Jesús J.
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
Saved in:
13
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
Gong, Taeshik
;
Wang, Chan-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305401
Saved in:
14
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
15
Competent or threatening? : when looking like a "salesperson" is disadvantageous
Arndt, Aaron D.
;
Evans, Kenneth R.
;
Zahedi, Ziniya
; …
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 166-176
Persistent link: https://www.econbiz.de/10011995554
Saved in:
16
Investigating salesperson performance factors : a systematic review of the literature on the characteristics of effective salespersons
Herjanto, Halimin
;
Franklin, Drew
- In:
Australasian marketing journal
27
(
2019
)
2
,
pp. 104-112
Persistent link: https://www.econbiz.de/10012103247
Saved in:
17
Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
Saved in:
18
The sales-marketing integration gap : a social identity approach
Sleep, Stefan
;
Lam, Son K.
;
Hulland, John
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
4
,
pp. 371-390
Persistent link: https://www.econbiz.de/10011976237
Saved in:
19
Systems-savvy selling, interpersonal identification with customers, and the sales manager’s motivational paradox : a constructivist grounded theory approach
St. Clair, Donald P.
;
Hunter, Gary K.
;
Cola, Philip A.
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
4
,
pp. 391-412
Persistent link: https://www.econbiz.de/10011976240
Saved in:
20
The moderating effect of managers' leadership behavior on salespeople's self-efficacy
Vieira, Valter Afonso
;
Perin, Marcelo Gattermann
; …
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 150-162
Persistent link: https://www.econbiz.de/10011801890
Saved in:
21
Help welcome or not : understanding consumer shopping motivation in curated fashion retailing
Sebald, Anna Kathrin
;
Jacob, Frank
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 188-203
Persistent link: https://www.econbiz.de/10011801917
Saved in:
22
The role of identification in frontline employee decision-making
Di Mascio, Rita
;
Fatima, Johra
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 131-138
Persistent link: https://www.econbiz.de/10011883182
Saved in:
23
Assessing the sales effectiveness of differently located endcaps in a supermarket
Tan, Pei Jie
;
Corsi, Armando
;
Cohen, Justin
;
Sharp, Anne
; …
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 200-208
Persistent link: https://www.econbiz.de/10011883199
Saved in:
24
Why study intraorganizational issues in selling and sales management?
Bolander, Willy
;
Richards, Keith A.
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
2
,
pp. 169-171
Persistent link: https://www.econbiz.de/10011917823
Saved in:
25
Sales intrafirm networks and the performance impact of sales cross-functional collaboration with marketing and customer service
Claro, Danny Pimentel
;
Ramos, Carla
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
2
,
pp. 172-190
Persistent link: https://www.econbiz.de/10011917829
Saved in:
26
Brand assets and pay fairness as two routes to enhancing social capital in sales organizations
Rouziou, Maria
;
Dugan, Riley
;
Rouziès, Dominique
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
2
,
pp. 191-204
Persistent link: https://www.econbiz.de/10011917833
Saved in:
27
Is it navigation, networking, coordination ... or what? : a multidisciplinary review of influences on the intraorganizational dimension of the sales role and performance
Plouffe, Christopher R.
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
2
,
pp. 241-264
Persistent link: https://www.econbiz.de/10011917850
Saved in:
28
Hybrid sales structures in the age of e-commerce
Thaichon, Park
;
Surachartkumtonkun, Jiraporn
;
Quach, Sara
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 277-302
Persistent link: https://www.econbiz.de/10011963025
Saved in:
29
All autonomy is not created equal : the countervailing effects of salesperson autonomy on burnout
Matthews, Lucy
;
Beeler, Lisa
;
Zablah, Alex R.
;
Hair, …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 303-322
Persistent link: https://www.econbiz.de/10011963035
Saved in:
30
The risky side of inspirational appeals in personal selling : when do customers infer ulterior salesperson motives?
Alavi, Sascha
;
Habel, Johannes
;
Schmitz, Christian
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 323-343
Persistent link: https://www.econbiz.de/10011963039
Saved in:
31
An investigation of salespeople’s nonverbal behaviors and their effect on charismatic appearance and favorable consumer responses
Pauser, Sandra
;
Wagner, Udo
;
Ebster, Claus
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
3
,
pp. 344-369
Persistent link: https://www.econbiz.de/10011963041
Saved in:
32
Internet Channel Cannibalization and its influence on salesperson performance outcomes in an emerging economy context
Sharma, Dheeraj
;
Pandey, S.K.
;
Chandwani, Rajesh
; …
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 179-189
Persistent link: https://www.econbiz.de/10011929954
Saved in:
33
(Re) defining salesperson motivation : current status, main challenges, and research directions
Khusainova, Rushana
;
Jong, Ad de
;
Lee, Nick
;
Marshall, …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10011936232
Saved in:
34
On the nature of international sales and sales management research : a social network-analytic perspective
Schrock, Wyatt A.
;
Zhao, Yanhui
;
Richards, Keith A.
; …
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
1
,
pp. 56-77
Persistent link: https://www.econbiz.de/10011936237
Saved in:
35
From selling to managing strategic customers : a competency analysis
Lacoste, Sylvie
- In:
The journal of personal selling & sales management : JPSSM
38
(
2018
)
1
,
pp. 92-122
Persistent link: https://www.econbiz.de/10011936258
Saved in:
36
Introduction to the special issue on the intersection of professional selling and service
Rapp, Adam
;
Baker, Thomas L.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 4-10
Persistent link: https://www.econbiz.de/10011690055
Saved in:
37
Salesperson ambidexterity and customer satisfaction : examining the role of customer demandingness, adaptive selling, and role conflict
Agnihotri, Raj
;
Gabler, Colin B.
;
Itani, Omar S.
; …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10011690128
Saved in:
38
Do sales and service compete? : the impact of multiple psychological climates on frontline employee performance
Ogilvie, Jessica
;
Rapp, Adam
;
Bachrach, Daniel G.
; …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 11-26
Persistent link: https://www.econbiz.de/10011690132
Saved in:
39
The role of delight in driving repurchase intentions
Meyer, Tracy
;
Barnes, Donald C.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
Saved in:
40
Psychological ethical climate, leader-member exchange and commitment to superior customer value : influencing salespeople’s unethical intent and sales performance
Schwepker, Charles H. <Jr.>
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 72-87
Persistent link: https://www.econbiz.de/10011690139
Saved in:
41
Macro sales force research
Cron, William L.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
3
,
pp. 188-197
Persistent link: https://www.econbiz.de/10011753780
Saved in:
42
A multi-cultural study of salespeople's behavior in individual pay-for-performance compensation systems : when managers are more equal and less fair than others
Rouziès, Dominique
;
Onyemah, Vincent
;
Iacobucci, Dawn
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
3
,
pp. 198-212
Persistent link: https://www.econbiz.de/10011753783
Saved in:
43
Stuck like glue : the formation and consequences of brand attachments among salespeople
Gillespie, Erin Adamson
;
Noble, Stephanie M.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
3
,
pp. 228-249
Persistent link: https://www.econbiz.de/10011753791
Saved in:
44
Gratitude in buyer-seller relationships : a dyadic investigation
Mangus, Stephanie M.
;
Bock, Dora E.
;
Jones, Eli
;
Folse, …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
3
,
pp. 250-267
Persistent link: https://www.econbiz.de/10011753793
Saved in:
45
The effect of salespersons' retail service quality and consumers' mood on impulse buying
Pornpitakpan, Chanthika
;
Yuan, Yizhou
;
Han, Jie Hui
- In:
Australasian marketing journal
25
(
2017
)
1
,
pp. 2-11
Persistent link: https://www.econbiz.de/10011782224
Saved in:
46
Customer-directed extra-role performance and emotional understanding : effects on customer conflict, felt stress, job performance and turnover intentions
Mulki, Jay P.
;
Wilkinson, John W.
- In:
Australasian marketing journal
25
(
2017
)
3
,
pp. 206-214
Persistent link: https://www.econbiz.de/10011792002
Saved in:
47
Effects of top-performer rewards on fellow salespeople : a double-edged sword
Miao, C. Fred
;
Evans, Kenneth R.
;
Lie, Po-Chien
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
4
,
pp. 280-297
Persistent link: https://www.econbiz.de/10011794673
Saved in:
48
Generating and sharing of market intelligence in sales teams : an economic social network perspective
Hall, Zachary R.
;
Mullins, Ryan R.
;
Syam, Niladri
; …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
4
,
pp. 298-312
Persistent link: https://www.econbiz.de/10011794680
Saved in:
49
Connect within to connect outside : effect of salespeople's political skill on relationship performance
Kalra, Ashish
;
Agnihotri, Raj
;
Chaker, Nawar N.
;
Singh, …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
4
,
pp. 332-348
Persistent link: https://www.econbiz.de/10011794784
Saved in:
50
Generating leads with sequential persuasion: should sales influence tactics be consistent or complementary?
Pöyry, Essi
;
Parvinen, Petri
;
McFarland, Richard G.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
2
,
pp. 89-99
Persistent link: https://www.econbiz.de/10011734615
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